Pharmacy Assistant

SUMMARY OF QUALIFICATIONS

Over 4 years of experience in retail pharmacy in Canada

Proficient in computer software like Kroll, Fill Ware

Excellent organization and presentation skills; provide high quality customer service

Skilled at building and maintaining relationships with customers using negotiations, decision making, and problem-solving skills

Complete understanding of clean room requirements, experienced in mixing and compounding

Punctual with a proven track record of highly successful marketing strategies, sales tactics and superior verbal, written, and interpersonal communication skills

Dedicated, driven, focused and result oriented; quick learner who is always one step ahead

Proficient in MS Office: Word, Excel, PowerPoint, and Outlook, Have own vehicle

Pharmacy Assistant

Greeted patient and confirmed accuracy of all pertinent prescription information prior to filling

Entered and updated patients’ information in database; billed third party insurers if needed

Input and saved all prescription information in the system

Prepared medication for the patient and answering their questions about products

Attentively listened and demonstrated understanding of patients’ needs and requirements, using professional customer service skills

Helped patients within queries regarding products that were sold over the counter

Quickly built good rapport with customers, resulted in creating repeat business

Managed up to date narcotic control of the medications

Managed cleanness in the pharmacy and inventory control

Entered sales on a POS terminal; processed transactions by cash, debit, and credit cards

Answered telephones and responded to customer questions and concerns

Maintained medication stock via inventory dispensary system

Counted and recorded inventory amounts while guaranteeing accuracy

Adhered to company policies, guidelines, and regulations

SALES ACHIEVEMENTS

Achieved 100% for 1stQuarter (2005) and 105% for 2nd Quarter (2005) for Singulair with Merck Sharp& Dohme of Pakistan

Achieved 105% for 1sttargeted sales for the 1st Quarter (2004),110% for 2ndQuarter (2004) and 107% for 4th Quarter (2004)

Achieved 100% targeted sales for the 1st Quarter (2003),125% for 2nd Quarter (2003) and 110% for 4th Quarter(2003) resulting in promotion to Senior Professional Sales Officer (2004)

Received Appreciation Award from HR for Best Nationwide Sales for Singulair (May, 2003)

RELEVANT SKILLS AND EXPERIENCE

Sales / Customer Service

Conducted market research and learned trends to determine consumer demand, potential sales volumes, and effect of competitors’ operations on sales

Researched clinical studies of Omega-3(Benefishial) for different age groups of people

Designed key selling features of Omega-3 for overall health, for cardiac patients and for pre-natal

Developed marketing strategies for Omega-3 for toddlers and child’s health

Prepared power point slides for Omega-3 and incorporated different research studies and clinical trials

Developed a list of key opinion leaders (KOL’s), pharmacies and marketing tools for developing new clients and generating business

Arranged travel and accommodation for clients at medical conferences, symposia and meetings as part of personalized customer service

Engaged and developed relationships with new and existing stakeholders throughout Central Pakistan

Promoted and provided information to doctors, physicians, pharmacists about Asthma therapy and achieved sales targets through different promotions

WORK EXPERIENCE

Pharmacy Assistant Mackenzie Pharmacy Vaughan ON 2021-2023

Pharmacy Assistant Northern Pharmacy Baker Lake NU 2018-2019

EDUCATION AND PROFESSIONAL DDVELOPMENT

DiplomainQualityAssurance and Control Pharmaceutical Science College, Toronto, 2014

Diploma in Pharmacy Technician Robertson College, Calgary, AB 2010

Bachelor of Pharmacy PunjabUniversity,Pakistan 2002

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