Customer Service Entry Level

MICHAEL J. GUITTAR

* ****** ****** *********, **. 01604

508-***-**** – adx65y@r.postjobfree.com

I am actively seeking an entry-level position that offers the opportunity for professional growth within the company. I am eager to contribute my skills and knowledge that I have obtained while earning a Bachelor's degree in Business Administration. I am deeply passionate about expanding my knowledge and learning new things.

EDUCATION

COASTAL CAROLINA UNIVERSITY

AACSB-Accredited E. Craig Wall Sr. College of Business Administration

Bachelor of Science in Business Administration – Management

Completed Degree January 2022 GPA 3.98

SKILLS

●Eight years of experience in the hospitality industry

●Excellent communication and interpersonal skills

●Superior organizational skills and time management

●Proficient and accurate typing skills.

●Strong public speaking skills with experience delivering engaging presentations.

●Avid learner with a passion for acquiring knowledge and expanding expertise

●Passionate about computers with a deep interest in technology and its practical applications.

●Conversational Spanish language skills

ACCOMPLISHMENTS

●Obtained a certificate in data security and Title IX harassment training; College of the Holy Cross

●Member of The Society for Collegiate Leadership & Achievement; Coastal Carolina

●Member of the National Honor Society Coastal Carolina

PROFESSIONAL EXPERIENCE

Caretaker - Seville, Spain

January 2023-March 2023

During this time I was responsible for the care of my elderly grandmother in Spain. I moved in with her for a few months and provided her with dedicated care and support. I assisted with all daily activities, such as personal hygiene, medication management and meal preparation. I helped to ensure her safety and well being. I was able to continue to develop my communication and interpersonal skills through collaboration with family members and her healthcare professionals, coordinating appointments and advocating for her medical needs.This also gave me the time to work on my Spanish speaking skills and time management skills.

The College of the Holy Cross - Worcester, Ma.

Isolation & Quarantine Coordinator

August 2021- December 2022

●Responsible for student safety and health while they were being housed in off campus isolation and quarantine at the Comfort Inn in Auburn, Ma.

●Provided meals, medications and all other daily needs of the students.

●Coordinated with Health Services regarding students arrivals and departures.

●Arranged for transportation to and from campus

●Maintained inventory of critical supply needs.

The College of the Holy Cross - Worcester, Ma.

Culinary Assistant & Banquet Server

March 2016-July 2021

●Controlled daily station inventory.

●Provided amazing quality food items to the students.

●Ensured guest satisfaction by providing superior customer service.

●Trained student workers and new team members.

●Helped with individual students' needs regarding food allergies.

Creedon Catering Company - Worcester, Ma.

Concession Stand Attendant/Cashier

May 2015-September 2015

●Accurately handled cash.

●Provided fast and efficient service to all customers.

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