KP Karen Plemmons

Candler, NC ***** 828-***-**** adx63z@r.postjobfree.com

PROFESSIONAL

SUMMARY

Talented Mortgage Advisor with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, marketing, sales, loan origination and closing. Offers great time management and task prioritization skills. Consistent Top Producer for over 10 years

SKILLS Proficient in 10-key

Practiced at FHA loan process

Teambuilding

Dependable and Responsible

Attention to Detail

Excellent Communication

Active Listening

MS Office

Training and Development

Written Communication

WORK HISTORY MORTGAGE ADVISOR 06/2017 to CURRENT

United Federal Credit Union Asheville, NC

Supervised loan personnel and motivated to maintain customer service and performance standards.

Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Processed loan applications and monitored progress from start to finish. Assessed loan portfolios for compliance with underwriting policies. Developed and maintained relationships with customers, lenders and other third parties.

Explained very technical financial information to applicants in easy to understand language.

Monitored pipelines to track and log status of loans. Negotiated loan terms and conditions with customers to secure best deal. Researched and updated industry knowledge on changing legislation and regulations.

Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Identified opportunities to cross-sell and upsell loan products to customers. Assisted customers with completing loan applications and other paperwork.

MORTGAGE ADVISOR 07/2007 to 06/2017

Wells Fargo Home Mortgage Asheville, NC

Processed loan applications and monitored progress from start to finish. Established plans and payoffs for customers' loans, prioritizing control of overall costs.

Developed and maintained relationships with customers, lenders and other third parties.

Assisted customers with completing loan applications and other paperwork.

Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Proactively identified solutions for customers experiencing credit issues. Negotiated loan terms and conditions with customers to secure best deal. Researched and updated industry knowledge on changing legislation and regulations.

Identified opportunities to cross-sell and upsell loan products to customers. Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Evaluated loan requests and documents to verify accuracy and completeness.

Explained very technical financial information to applicants in easy to understand language.

Monitored pipelines to track and log status of loans. Analyzed potential risks and evaluated loan products to identify suitable options for customers.

MORTGAGE ADVISOR 11/2001 to 07/2007

KR Mortgages Asheville, NC

Processed loan applications and monitored progress from start to finish. Developed and maintained relationships with customers, lenders and other third parties.

Assisted customers with completing loan applications and other paperwork.

Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Proactively identified solutions for customers experiencing credit issues. Supervised loan personnel and motivated to maintain customer service and performance standards.

Researched and updated industry knowledge on changing legislation and regulations.

Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Evaluated loan requests and documents to verify accuracy and completeness.

Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.

Explained very technical financial information to applicants in easy to understand language.

Monitored pipelines to track and log status of loans. Analyzed potential risks and evaluated loan products to identify suitable options for customers.

EDUCATION Accounting 12/1988

AB Tech, Asheville NC

High School Diploma 05/1985

Charles D Owen High School, Black Mountain, NC

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