MUSKANPRE

ET

KAUR

adx62p@r.postjobfree.com

647-***-****

., Alberta .

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level manager position. Ready to help team achieve company goals.

PROFESSIONAL SUMMARY

Little Ceasers Pizza - Assistant Manager

456 Vodden Street, Brampton • 05/2023 - 07/2023

Trish Juice - Manager

2473 Luknow Drive, Missisauga • 04/2022 - 04/2023

Alpha Tech - Customer Service Representative

Mississauga, ON • 10/2021 - 03/2022

The Local Restaurant And Cafe - Host

Scarborough • 05/2021 - 09/2021

WORK HISTORY

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

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• Reviewed sales and gross profit report to assess company efficiency. Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

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Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

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• Reviewed and approved employee schedules

Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

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• Launched quality assurance practices for each phase of development Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

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• Cross-trained and backed up other customer service managers. Managed timely and effective replacement of damaged or missing products.

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Handled customer inquiries and suggestions courteously and professionally.

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• Investigated and resolved customer inquiries and complaints quickly.

• Used cash registers and credit card machines to cash out customers. Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

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• Delivered pick-up and curbside orders to guests. SKILLS

Accounts Payable and Accounts

Receivable

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• Performance Goals

• Quality Assurance Understanding

• Inventory Management

• Sales Planning

• Health and Safety Regulations

• Manage Budgets

Centennial College

Scarborough • 04/2021

Hote Operations Management :

Hospitality

EDUCATION

Smart serve Certificate

Food handler certificate

Red cross certificate

CERTIFICATIONS

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