Stacey Hill

Redisclosure Team Manager

Contact

*** ***** ******

Philadelphia, PA 19148

267-***-****

adx61f@r.postjobfree.com

Objective

Goal oriented team manager dedicated to meeting team performance objectives and achieving set goals. Committed individual well versed in providing training, setting team goals and developing innovative strategies. Superb oral and written communication skills pair with excellent time management and leadership abilities.

Key Skills

Computer Skills

Customer Service

Problem Solving

Attention to details

Research

Interpersonal Skills

Time Management

Experience

October 2020 – August 2022

Redisclosure Team Manager • Community Loan Servicing, LLC

January 2019 – October 2020

Redisclosure Specialist • Bayview Loan Servicing, LLC

May 2013 – January 20019

Mortgage Processor • Bayview Loan Servicing, LLC

Responsibilities: overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service. Also responsible for analyzing daily management reports for productivity lags and processes that identify strategies to improve internal audit numbers.

Communication

Implemented new procedures that improved efficiency and streamlined operations for Purchases.

Leadership

Successfully led a team to exceed audit goals while maintaining excellent customer satisfaction scores.

References

Available upon request.