Gloria Hughes

Vice President of Operations

Riverview, FL • 813-***-****

adx5ys@r.postjobfree.com

www.linkedin.com/in/gloria-hughes-38590b38

Areas of Expertise

Multi-Unit Operations Leadership

Cost-saving / Budgeting

Workflow Optimization

Start-Up Company Support

Contract Negotiations / Omissions

Continuous Improvement

Performance Assessments

Supply Chain Strategy

Purchasing / Sourcing

Capital Expenditures Planning

Goal-Setting / Objectives

Logistics / Project Coordination

Training / Mentorship

Team Accountability

Quality Control / Integrity

Organization

Exceeding Revenue Goals

Education Credentials

Bachelor of Busines

University of Phoenix

Phoenix, AZ

Licensed Nurse

State of Florida

Certification

Labor Relations

CAM

CDP

ServSafe Certificate

LPN

Affiliations

Board Member, FSLA

Member / Conference Chair

St. Baldricks Cancer Research

Board Member, Gasparilla Tampa

Summary

Driven and transformative VP of Operations with expertise in delivering strategic vision, overseeing logistics coordination, and supporting a high-performing organization. Dedicated to workforce development, team management, establishing objectives, measuring results, and providing comprehensive training to support exponential growth. Skilled in developing policies and procedures, overseeing new construction and refurbishing in a muti-family, hospitality healthcare and senior living community setting, distributing labour across teams for high efficiency, and reducing costs. Adept in spearheading multiple units including hospitality, HR, and administration. Experienced in managing new developments and start-up organizations. Professional Experience

KW Property Management 2021- 2022

Vice President of Operations

Vice President of the Southeast Region with direct oversight of district managers, business development manager, general managers, property managers and a workforce of over one hundred and fifty employees and twenty-five association members. Manage a portfolio of luxury high rise condominiums, HOA and Garden style town homes with a revenue of 75 million. Successfully managed renovations of two High rise communities in St. Petersburg and Jacksonville Florida.

MERIDIAN SENIOR LIVING, Bethesda, MD 2018 - 2021

Vice President of Operations

Serve as a driving force behind stabilization of revenue and occupancy decline during the pandemic in the Florida territory through skilled client profiling and prospecting, growth-focused strategies, and portfolio oversight. Support ongoing success by creating and initiating policies that align with government regulations. Position residents for high-quality care by overseeing credentialing, licensing, and quality control. Influential in launching start-up businesses including design of new operational structures, set up of HR processes, and policy development.

Overseen construction with project manager on two new ground-up communities throughout the pandemic, negotiated supplies from multi vendors related to supply chain demand to keep on schedule to meet investor deadlines.

Reduce turnover by 10% during pandemic, retaining most management positions; decrease unit turnover by 10% by omitting outside contracts.

EMERITUS / BROOKDALE 2001 - 2017

Senior Divisional Director of Operations

Substantiated expansion and profit growth by successfully securing high-volume acquisitions across the Southeast territory. Exhibited expertise in prospecting, presentations, and lucrative contracting as a reliable source of company revenue growth. Headed strategic and actionable sales planning to achieve YOY revenue growth.

Verified quality standards and exceptional client service for high retention.

Thrived within a position that required sharp analytical skills

.

Contact this candidate