Christine J. Jarvis

Liverpool, NY *****

adx5vb@r.postjobfree.com • 315-***-****

PROFESSIONAL SUMMARY

Well-organized, dynamic, and resourceful sales and customer service professional with proven accomplishments in marketing, healthcare sales, program coordination, liaison work, training, and support. Prospect for new business while enhancing the existing base. Demonstrate exceptional written and verbal communication, active listening, presentation, and networking skills. Build and grow relationships with hospitals, physicians, and customers. Accept challenges and exceed company quotas. Educate customers and referral sources in product information and benefits. Prioritize assignments and manage time well to complete tasks within deadlines and under pressure without supervision. Exceptional team member and resource person. Winner of provider bids, numerous sales awards, and hospital contracts.

CORE COMPETENCIES

• Sales

• Customer Relations

• Training

• Territory Management

• Marketing

• Microsoft Office

• Writing and Communication

• Collaboration

• Networking

PROFESSIONAL EXPERIENCE

Territory Manager 2022 – 2023

Adapt Health — N. Syracuse, NY

• Assisted referrals with ability to diagnose, develop, and carry out solutions to improve patients’ quality of life

• Worked with physicians and respiratory therapists in hospital/clinic settings to recommend medical equipment and secure proper documentation to bill

• Provided education and in-services for respiratory case management and medical staff on advanced respiratory, neuromuscular, and restrictive thoracic diseases and treatment options

• Brought new business from the three major Syracuse hospitals, who had not previously used Adapt

• Increased ventilation and high-frequency chest wall oscillation by 30%

• Achieved 2 of 3 personal best goals for Advanced Respiratory Sales Territory Manager 2019 – 2022

Apria Healthcare — E. Syracuse, NY

• Leveraged past experience and relationships within the healthcare field to grow market share in hospitals throughout Central New York and customer base in Syracuse market

• Prospected and developed sales in Central and Northern New York, and coordinated with other national branches for continuum of services and patient care

• Recognized as top representative for negative pressure wound therapy

• Achieved top negative pressure sales in northeast region for 2019

• Increased average pump sales from 1 every 6 months to 10 pumps per month

• Delivered presentations and provided ongoing product knowledge trainings in new technologies to customers

• Established contracts with hospitals to use Apria products and services exclusively, increasing revenue 30%

• Developed wound pump clients in Central New York region, exponentially growing the market share

• Established trials and negotiated contracts through professional partnership with Medela

• Assisted during surgeries to educate physicians and staff on specific wounds and proper placement of Medela negative pressure wound therapy

• Won business at Upstate Pulmonology and Sleep and enhanced sales of sleep products and services, including CPAP, BiPap, NIV, Oxygen, and other respiratory equipment Field Sales Consultant 2018 – 2019

Triple S Holdings — Syracuse, NY

• Provided a high level of support and service to major accounts in Central New York

• Marketed hospital-grade disinfectants, cleaning chemicals, and paper products

• Maintained and increased number of large contracts with Onondaga County, Nine Mile Nuclear Plant, and the VA Hospital

• Converted entire school districts to use Triple S Paper products, resulting in large monthly increase in paper and chemical sales

• Educated staff on proper use and care of chemicals in accordance with OSHA regulations

• Negotiated with purchasing to coordinate placement of dispensers throughout numerous facilities Christine J. Jarvis

Liverpool, NY 13088

adx5vb@r.postjobfree.com • 315-***-****

PROFESSIONAL EXPERIENCE (CONTINUED)

2

Hospital Liaison/Sales Representative 2016 – 2018

Rotech Healthcare, Inc. — Syracuse, NY

• Performed sales, marketing, and education for referral sources in all hospitals throughout Syracuse area

• Secured the Preferred Prover bid from New York State at Upstate and Community campuses

• Built business and increased sales to establish company within the Syracuse area

• Achieved and exceeded monthly sales quotas for oxygen, CPAP, BiPap, ventilators, and medical equipment

• Educated and updated referral sources (physicians, nurses, NPs, hospital administrators, and other healthcare professionals) on current Medicare guidelines

• Built relationships with hospital administration to obtain bids; won preferred provider bid from SUNY Upstate

• Delivered equipment and educated patients in the hospital or at home; instructed patients in disease management and proper use of equipment and supplies

• Acted as a liaison between the hospitals, patients, and Rotech to resolve patient and referral source issues

• Secured business from sleep apnea clinics and maintained CPAP and BiPap quotas

• Coordinated between referral sources and vendors to provide in-service training on new medical technology Sales Representative 2014 – 2016

Lincare — Liverpool, NY

• Managed major accounts and worked with 230 physicians in the Central New York region

• Called on physicians’ offices, hospitals, nursing homes, home healthcare, assisted living, and medical facilities

• Developed/maintained account loyalty with a high customer service level

• Attained overall quotas for sales and service of oxygen, respiratory medications, and durable medical equipment

• Contributed to Lincare’s top three ranking for sales of non-invasive home ventilation systems

• Persuaded physicians to use Lincare for all services, and acquired major accounts, including St. Joseph’s Hospital, North Medical Center, Northeast Medical Center, and Pulmonary Health Associates

• Assisted respiratory therapists with patient monitoring in home and hospital settings

• Collaborated with the company sales team and representatives from pharmaceutical and equipment companies

• Hosted lunches and in-services to educate physicians and medical staffs on respiratory disease management

• Completed ongoing training to stay current on changes in Medicare guidelines, pharmaceutical studies, disease treatments and recommendations, and kept physicians informed and up-to-date on changes AWARDS & RECOGNITIONS

Top Sales Representative, Apria Healthcare, East Syracuse, NY Top Sales Representative, Lincare, Syracuse, NY

Top Sales Representative, Verizon, Upstate New York territory President’s Council Award, Verizon

PROFESSIONAL TRAINING

• Medela – Advanced Wound Care training and mandatory courses for healthcare professionals

• Apria Healthcare – Attended Wound Care Symposium in Utica, NY

• Rotech University – Completed various trainings in medical technology, Medicare, and disease management

• QP3 Medical and Sales Training, Clearwater, FL

• Medical Device Training Courses, Lincare Corporate, Albany, NY

• Sales and Marketing Training – Sunovian Pharmaceuticals, Fischer Pakel, and other companies

• “Managing Multiple Priorities” – Dunn & Bradstreet Business Education Services, New York, NY

• “Skill Building for Secretaries” – University College, Syracuse, NY

• “Sigma” Customer Service Seminar

• Quality, Ethics, and Diversity Workshops

EDUCATION

Bachelor’s Degree, Secondary English

State University of New York College at Oswego — Oswego, NY

• Dean’s List and President’s List

Communications Studies

University College — Syracuse, NY

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