TRACYE OGLE

Rogers, Arkansas 479-***-****

adx5v2@r.postjobfree.com www.linkedin.com/in/tracyeogle

CAREER SUMMARY

Human Resources Coordinator

Resourceful, top-performing professional influencing productivity, processes, and growth to provide optimum project, operations, and workflow efficiency.

Excel at coordinating and prioritizing multiple concurrent projects and ensuring alignment with milestones, deliverables, and budgets in fast-paced, high-pressure environments.

Adaptive collaborator with exemplary verbal and written communications skills across multiple departments, management and executive levels, and locations/function.

AREAS OF EXPERTISE

Lean Methodologies Development & Execution Change Management

Organization and Planning Employee Productivity Process Improvement

Contract Negotiations Meticulous Attention to Detail Streamlining Processes

Strategic Planning & Execution Time & Task Management Customer Care Solutions

PROFESSIONAL EXPERIENCE

General Dynamics Information Technology (GDIT), Arkansas

Global supporter of complex government, defense, and intelligence projects. Aug 2020—Feb 2023

Customer Service Specialist I

Provide support via the telephone and/or internet to resolve customer inquiries regarding Covid 19.

PMP Certificate Program, Leadership & Project Management Mar 2019—Feb 2020

University of Arkansas School of Engineering, Fayetteville, AR

PM-ProLearn Course, Project Management Institute Completed Feb 2020

Ardagh Glass, Dunkirk, IN Sep 2012—Feb 2019

Global supplier of recyclable metal and glass packaging solutions for corporate brands.

Human Resources Manager

Recruited to assist with employee and labor relations, special projects, and the administration of HR functions for all employees.

Select Achievements:

Coached / Counseled floor supervisors and managers on employee issues and personal and professional development.

Provided HR administration and project management for over 420 employees.

Entrusted as a strategic partner in all facets of operations management and special projects, beyond the scope of standard HR functions.

Mitigated safety risk in the Batch & Furnace department by leading a team through a critical safety initiative.

Trusted advisor to the management team on matters of regulatory expertise and counsel.

Pennsylvania Department of Labor, Bethlehem, PA Jan 2012—Sep 2012

Cabinet-level agency overseeing the health and safety of PA workers, vocational rehabilitation for the disabled, and administration of unemployment benefits and Workers’ Compensation.

Trainer/Coach

Select Highlights:

Lead and co-lead training classes on computer basics and MS Word to provide the unemployed with viable business skill sets.

Mentored and coached individuals for attainment of employment success.

Provided training in presentation and interview skills.

Crafted and evaluated resumes and other written documents.

Avantor Performance Materials, Phillipsburg, NJ Nov 2006—Oct 2011

Global manufacturer/distributor of products/services to the life sciences and advanced technologies and applied materials industries.

Assistant HR Manager

Recruited as subject matter expert for HR related policies and procedures and for special projects management.

Select Achievements:

Achieved $50K cost savings by leveraging lean manufacturing principles and methodologies to create and maximize changes in HR department recruiting process.

Significantly improved Union relations and decreased administration by creating and establishing standardized HR processes for FMLA (Family and Medical Leave Act), NJFL (New Jersey Family Leave), and STD (Short Term Disability).

Developed, implemented, and led strike contingency plans in collaboration with management team.

Recognized publicly by company president for contributions made to the management teams’ collective bargaining successes.

Southern Steel & Wire, Fort Smith, AR Mar 2004—Nov 2006

Manufacturer of wire and metal shelving for the refrigerator industry.

HR Manager

Recruited to oversee all generalist HR functions.

Select Achievements:

Decreased recordable accident incidents from 30 in 2005 to 1 in 2007 by developing and leading a behavioral-based prevention safety program.

Mediated a 6-year collective bargaining agreement via successful project management and collaboration on negotiating team.

Coached / mentored manufacturing floor employees on work issues and professional development.

EDUCATION and Professional Organization

M. S. Human Resources, University of Scranton, PA

B.S. in Applied Social Sciences Concentration in Leadership & Organizational Studies

State University of New York at Binghamton, Binghamton, NY

SHRM Member (Society for Human Resources Management) & past Chapter Officer 1990-2020

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