Bashiru Wahab

Certified Scrum Master

919-***-**** adx5rm@r.postjobfree.com

SUMMARY

A certified Scrum Master with over 7 years of experience in improving processes and complex product deliveries by implementing multiple Agile framework frameworks (Scrum, Kanban, and SAFe). Possession of analytical knowledge, leadership abilities, and relationship-building skills to engage stakeholders at all levels and enable data-driven decision-making. Proven track record of supporting product owners to remove impediments and backlogs, enhance velocity and help teams adopt Agile methodology: an excellent servant leader and a great communicator. TECHNICAL SKILLS

• Agile Methodologies, Agile Frameworks Crystal XP, Values, and Principles.

• Performance Monitoring, Progress Reporting, Presentation, and communication.

• Scrum Values, And Events: Sprint Planning, Daily Standup, Review, and Retrospective.

• IT Project Management, Project Planning, Delivery, Software Development Life Cycle, ITIL 4. EDUCATION & CERTIFICATIONS

• Certified Scrum Master (CSM)

• Certified SAFe 5 Scrum Master (SSM)

Bachelor of Science (BSC), Lagos State University. TOOLS

• Tools: Jira, Azure DevOps, Rally, SDLC, Miro, SQL, Microsoft Project, Micro-strategy, Quality Center (QC), HPPM, HPQC, Teams, Slack, ALM, Sandbox, Oracle, Trello Microsoft Office Suite, Excel, PowerBI, Tableau, Word, Visio, Power-Point, SharePoint & Confluence Service Now. WORK EXPERIENCE

Scrum Master

Duke Healthcare – Raleigh, NC

June 2020 - Present

• Schedule and Facilitate Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Reviews, Sprint Retrospectives, and other Scrum-related meetings.

• Coach teams on Agile practices and provide new training to create a positive mindset for methodologies.

• Manage the lifecycle of code development, from ideation to sprints to release,

• Plan Agile best practices and encourage team cohesion, overcoming impediments and hurdles to productivity.

• Led all Agile events, including Planning meetings, Storytimes, Retrospectives, and Standups. As well as any needed follow-up collaboration, communication, or planning meetings for the team.

• Help mature processes within the organization, maintain and refine capacity planning, sprint planning, and delivery cadence.

• Support Product Owner(s) and Business Analyst (s) to ensure developers have clear priorities and well- defined requirements and the backlog is ready for team intake.

• Identify and define dependencies and risks, then help to create mitigation and contingency plans with the team. Facilitating collaboration to resolve dependencies and risks across multiple teams and parts of the organization.

• Derive and Maintain business-facing delivery commitments from a release level by managing story-level sprint cadence and capacity.

• Build upon and, where needed, help establish consensus through DevOps and Design Thinking practices.

• Lead by example and support team members’ accountability for Agile values of honesty, transparency, accountability, respect, and continuous improvement.

• Collaborate with product owners, team members, software engineers, and other scrum masters to define solutions and drive progress.

• Work with Enterprise Architects and the DevOps team, and facilitate all relevant meetings for the release, including backlog grooming, sign-off, and sprint demos.

• Coach development teams toward core scrum principles of collaboration, prioritization, team accountability, and visibility

• Facilitate the removal of issues/blockers/impediments, and protect the team from over-commitment to ensure sprint goals are met.

• Support the Product Owner with the product backlog within JIRA, ensuring all stories meet the INVEST criteria, have clear acceptance criteria, are correctly labeled, and have proper linkage to Epics & dependent stories.

• Protect team members from interruptions and distractions to maximize productivity.

• Help the team resolve dependencies and follow up on essential action items within the train.

• Assess the scrum team’s velocity for the upcoming sprint and validate the team’s capacity.

• Responsible for communicating committed user stories for the upcoming sprint to the business stakeholders and protecting the scope of the commitments, ensuring sprint goals are met in a timely manner.

• Facilitate the sprint review demo and sprint retrospective, and capture and distribute feedback.

• Manage implementation of various agile techniques such as TDD, BDD, Automated Testing, Continuous Integration, Continuous Delivery, and DevOps to support all inter and intra-team communication.

• Work with initiative owners and PMs to obtain knowledge on business products, goals, and priorities to deliver on technology needs.

Scrum Master

Truist Bank – Durham, NC

January 2018 – June 2020

• Engaged with the Product Owner in managing the Backlog and facilitated a dynamic team when prioritizing and scoping.

• Led teams’ efforts for more improvement, eliminating impediments and blockers.

• Facilitated Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Review, Sprint Retrospective, and Release Planning events.

• Ensure effective and consistent Jira workflow management tool utilization, and track user stories, bugs, and releases.

• Ensure all stories and bugs are tagged appropriately in JIRA to ensure accurate reporting.

• Surface impediments to the Scrum team, manage escalations and follow through to resolution.

• Tracked and reported teams’ progress and velocity through agile-centric reporting, including burn- down/burn-up charts and velocity charts.

• Partnered with development and cross-functional teams to define Continuous Integration and deployment strategy.

• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.

• Shielded scrum team from external interference for optimal productivity and success of the Agile process.

• Utilized Agile methodology and Scrum sprints to produce continuous product upgrades.

• Created project metrics and provided daily status to senior project managers and stakeholders.

• Managed and trained onshore and offshore teams to implement requirements and specifications correctly.

• Communicated with other management, engineers, product managers, and support specialists on product issues and metrics to various stakeholders (status reports, burn-down charts).

• Gathering team-level metrics for forecasting, planning, and continuous improvement.

• Helping Product Owners in effective Product Backlog creation, management, and refinement, including techniques for defining valuable Product Goals, preparing and running vital Sprint Planning, Sprint Reviews, Release Planning, and various roadmap formats.

• Facilitating stakeholder collaboration and facilitating release planning efforts as requested or needed.

• Scaling our Agile practices through coaching Scrum teams, their stakeholders, and the broader organization in the Scrum values and practices, ensuring clarity of roles and responsibilities and effective adoption of the practice at scale.

• Participation in our Scrum Guild (community of practice) focuses on improving agile maturity by providing mentoring, and learning opportunities, disseminating best practices, and developing valuable resources.

• Formation of new Scrum Teams, their roles, and practices, including working agreements and continuously revising them.

Scrum Master

Lowes – Raleigh, NC

August 2016 – January 2018

• Coaching the Scrum team in self-management, forecasting, and planning, including appropriate tools.

• Helping the Scrum team in Sprint Planning by empowering team members to the correct size and sequence work and defining testing scenarios.

• Helping the Scrum team focus on creating high-value Increments that meet the Definition of Done.

• Helping the Scrum Team understand the need for clear and concise Product Backlog items and guiding them to achieve this.

• Identifying and collaborating to remove Scrum Team success blockers, which may include cross-team dependencies mitigation.

• Gathering team-level metrics for forecasting, planning, and continuous improvement.

• Helping Product Owners in effective Product Backlog creation, management, and refinement, including techniques for defining valuable Product Goals, preparing and running strong Sprint Planning, Sprint Reviews, Release Planning, and various roadmap formats.

• Facilitating stakeholder collaboration and facilitating release planning efforts as requested or needed.

• Scaling our Agile practices through coaching Scrum teams, their stakeholders, and the broader organization in the Scrum values and practices, ensuring clarity of roles and responsibilities and effective adoption of the practice at scale.

• Participation in our Scrum Guild (community of practice) focuses on improving agile maturity by providing mentoring, and learning opportunities, disseminating best practices, and developing valuable resources.

• Formation of new Scrum Teams, their roles, and practices, including working agreements and continuously revising them.

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