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Medical Assistant Customer Service

Location:
Snow Camp, NC
Salary:
16 to 18 dollars per hour
Posted:
July 07, 2023

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Resume:

KF

KERRI FORAMES

adx5q0@r.postjobfree.com 631-***-**** Snow Camp, NC 27349

Personable Medical Assistant bringing 18 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Communicating With Patient Families

EKG Set up and Monitoring

Patient Flow Management

Medical Terminology Knowledge

First Aid

CPR

Patient Assessments

kidzcare pediatrics Siler City, NC

Referral Coordinator

07/2021 - 07/2023

Scheduled patients according to availability, urgency and insurance authorization guidelines.

Reviewed demographic, clinical and insurance information before sending to referred specialists.

Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.

Prioritized referrals according to urgency and adhered to appropriate referral deadlines.

Collected and analyzed referral data and tallied number of referrals. Communicated with patients with compassion while keeping medical information private.

Harbor View medical Port Jefferson, NY

Medical Assistant

12/2015 - 07/2020

Scheduled appointments for patients via phone and in person. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Measured vital signs and took medical histories to prepare patients for examination.

Assessed, documented and monitored vital signs for patients within outpatient setting.

Contacted pharmacies to submit and refill patients' prescriptions. Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Labeled and completed lab requisitions using ICD and CPT coding. Followed principles of asepsis and infection control to meet patient safety guidelines.

Performed preliminary physical tests to accurately record results in patient Summary

Skills

Experience

history summary.

Administered rapid tests for COVID and strep to help clinical staff assess conditions.

Mark jagust MD Lake Grove, NY

Medical Assistant and Front Desk

07/2005 - 12/2015

Gathered, transcribed and typed medical information into charts. Straightened up waiting room to maintain neat and organized space. Checked patients in and out for appointments and collected co-payments. Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files. Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Called patients to confirm scheduled appointments and obtain additional details.

Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.

Answered multi-line phone system and directed callers to requested personnel and departments.

Took messages from patients and promptly relayed to appropriate staff. Protected patients by observing strict HIPAA guidelines. Branford Hall Career Services Bohemia, NY

Medical Assistant

01/2005

Education and Training



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