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Claims adjuster

Location:
Metairie, LA
Posted:
July 07, 2023

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Resume:

CW

COREY WARREN

adx5nx@r.postjobfree.com 504-***-**** New Orleans, Louisiana 70128

Self-motivated and customer-focused CBDG-DR Adjuster who is trained in Xactimate including with knowledge of claim adjustments with special skills in construction and knowledge of researching building codes and permits. Analytical thinker and innovative Claims Adjuster specializing in problem solving and excelling at working with individuals from diverse cultural and socioeconomic backgrounds. Personable, resolution-focused, and hardworking.

Superb management skills

Xactimate proficient

Xactanalysis proficient

Property adjusting

Computer diagnostics and repair

CDBG/Disaster recoverable specialist

Hardware support and troubleshooting

Customer service-oriented

Strong attention to detail

Electronics expert

Expert in blueprint interpretation

Building codes and regulations

Residential construction specialist

MS Office proficient

Troubleshooting

Computer skills

Active listening

Conflict resolution

Waggoner Resilience / Texas GLO Jackson,

MS

Insurance Adjuster /

01/2022 - 06/2022

Adhered to company and client's guidelines in claims processes, estimate writing and claim closures.

Conducted interviews, gathered detailed information and completed field investigations.. Completed required investigations on referred files within established timeframes. Wrote full reports outlining results of inspections. Documented conditions thoroughly and photographed different areas. Reviewed technical documentation before inspections in order to learn about individual cases.

Took precise measurements using instruments and gauges. Maintained up-to-date knowledge of inspection techniques, codes, ordinances and regulations.

Read and interpreted drawings and assessed construction against plans. Performed inspections of current construction, refurbishment and repair projects. Evaluated whether work was in accordance with all applicable city, state and federal guidelines, as well as applicable discipline-specific codes. Documented violations and issued documentation such as stop work orders to contractors or owners.

Demonstrated self-reliance by meeting and exceeding workflow needs. Eberls Claim Service / Statefarm Investigated properties, classified damages and created estimates outlining repair costs. Summary

Skills

Experience

Insurance Adjuster / IDA

08/2021 - 11/2021

Gathered and documented evidence to support court proceedings. Reviewed, evaluated and adjusted claims to promote fair and prompt settlement. Negotiated and settled claims according to information presented through reports, research and data verification.

Recommended settlement offers and negotiated payment arrangements. Reviewed data to verify validity of claims and determine case management actions. Coordinated benefits while applying applicable deductibles, co-insurance and out-of- pocket costs.

Drafted statement of loss to summarize damages, payments and underlying policy coverage.

Completed required investigations on referred files within established timeframes. Identified and collected evidence and determined value to specific claim to properly assess conditions.

Conducted claim and estimate re-inspections.

Kept up-to-date on changes in regulations for deductibles and collections. Explained premiums owed to policyholders, agents and underwriters. Cru Group New Orleans, LA

Estimator

05/2021 - 08/2021

Performed inspections via Livegenic of damaged properties to determine repair cost to residential dwellings

DocumenteComplete estimates using xactimate/settleassist to ensure documents and photos are in place to support damages.

Conducted claim and estimate re-inspections.

Complete files on a timely manner.

Modify xactimate estimates based on additional info received. Review damage assessment scope and supporting documentation to document compliance to program guidelines.

Drafted statement of loss to summarize damages, payments and underlying policy coverage.

Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.

Waggoner Engineering /Louisiana Restore

Jackson, MS

Field Adjuster / File Review(QC)

08/2018 - 03/2020

Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.

Conducted interviews, gathered detailed information and completed field investigations. Completed required investigations on referred files within established timeframes. Conducted claim and estimate re-inspections.

Reviewed, evaluated and adjusted claims to promote fair and prompt settlement. Reviewed claims to ensure accuracy, resulting in multiple claim reductions. Double-checked and reviewed documentation for accepted insurance claims. Conducted daily reviews on claim files.

Complied with company and insurance client's guidelines in claims processes, estimate writing and closing of claims.

Kinetic Staffing Jackson, MS

Independent Field Inspector

09/2017 - 08/2018

Performed inspections of damaged properties to determine repair cost to residential dwellings

Measured and sketched home dimensions in the field then sketched and entered line items in Xatimate

File Review over a team of 26 field adjusters

Conducted claim and estimate re-inspections.

Completed required investigations on referred files within established timeframes. Investigated claims, conducted field audits, determined losses and reported findings. Managed and maintained all filed hazard and special hazard claim documentation. Closed average of 40 files per week by leveraging strong self motivation and self management abilities.

Communicated with insured individuals to explain estimated cost reports and program guidelines.

Ce Ce Contracting New Orleans, LA

Owner/Operator

03/2004 - 08/2017

Qualified competitive subcontractor bids prior to execution of contracts. Submitted all project closeout documents in accordance with the contract. Prepaired electronic estimates using exactimate 25 based software to satisfy clients insurance company standards and recoiled scope differences with the insurance adjusters to get an agreed scope. Framed new construction of single-family homes and townhomes. Examined buildings and project specifications to determine measurements and dimensions. Secured all required permit approvals prior to starting projects. Worked independently on projects and tasks within a carpentry team. Identified and requested any and all PPE necessary to perform tasks. Quality Group New Orleans, LA

Installer Install/tech

01/2013 - 07/2017

Installed and removed office modular systems including pulling wires, connecting, and disconnecting network computers and printers. Examined systems to locate problems such as loose connections and broken insulation. Inspected installation sites to determine material requirements. Assisted skilled workers with construction projects in all phases of rough and finish carpentry. Operated various vehicles to haul crews and equipment. United States Census New Orleans, LA

Numerator

08/2010 - 11/2011

Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews. Ÿ Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Ÿ Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms. Ÿ Assessed quality control levels on selected addresses, determined which samples passed or failed, and maintained records for quality control Ÿ verification. Ÿ Complied with accuracy standards while maintaining high production rates. Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties. Ÿ Met daily with supervisor to review and submit work, and receive additional instructions.

Monduce Inc. New Orleans, LA

Electronics Manager

06/2002 - 09/2004

Managed a team of Electronic Technicians. Recorded meter readings for weekly profits. Installed, repaired, and troubleshoot electronic-mechanically poker and video games under a specific timeline. Recruited and interviewed applicants. Served as mentor to junior team members. Conducted new employee orientation to foster positive attitude toward organizational objectives. Answered employee questions and help resolve work-related problems.

Neopost Inc. New Orleans, LA

Service Technician (Intern)

01/2001 - 05/2002

Ÿ Installed, renewed, and maintained service on electronic postage meters and scales using multi meters and oscilloscopes. Ÿ Provided distinguished customer service and training to clients who had newly installed mail/shipping systems. Set up sensitive electronic test tools and equipment. Ran cycle checks of electromechanical systems consisting of multiple integrated circuits.

New Orleans Novelty Co. New Orleans, LA

Electronic Technician

05/2000 - 01/2001

Troubleshoot, repaired, and serviced well known arcades facilities and video poker machines in and around the New Orleans area. Maintained spare equipment and parts and managed inventory. Supplied technical and customer service support by phone and in person. Demonstrate excellent electro-mechanical knowledge of video games and tools, including design, use, repair and maintenance.

Education and Training

Texas All Lines Adjuster Licensing Austin, TX

License #1662141 Texas in Adjuster

Expected in 2024

License #876841 Louisiana - Adjuster Louisiana Department Of Insurance Expected in 2024

MITCHELL U

AUTO ADJUSTER 101 -106

2010

WORLEY HAMMOND,LA

Basic Adjusting 101 Austin, TX

ADJUSTER

2008

Fema PB Inspector New Orleans, LA

PB inspector #62987 in PARR Inspector

2008

ITT St Rose, LA

Associate of Science in Electronics/Computer Engineering 2002

Southern University at New Orleans New Orleans, LA 1996

Sarah T. Reed High School New Orleans, LA

High School Diploma

1994



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