Business Development Customer Service

Bethaney Rose

Qualifications Profile

adx5l8@r.postjobfree.com • 352-***-****

LinkedIn • The Villages, FL 32163

Accomplished and dynamic professional with hands-on experience in direct/B2B sales, business development, and account management aimed at achieving corporate goals. Skilled in exceeding sales targets, determining new business opportunities, overseeing territory accounts, and forging strong relationships with clients. Capability to identify and capitalize on market opportunities, execute effective s ales strategies, and collaborate with teams and stakeholders. Ability to provide customer service and support to ensure long-term satisfaction and loyalty. Possess excellent communication, organizational, analytical, negotiation, attention to detail, problem-solving, and leadership skills. Areas of Expertise

● Key Account Management

● Sales Operations Management

● Customer Satisfaction & Retention

● New Business Development

● Regulatory Compliance

● Project Management

● Sales Process Optimization

● Relationship Management

● Business Operations Management

● Team Building & Leadership

● Sales Presentations

● Direct & B2B Sales

● Solution Selling

● Inventory Management

● Sales Cold Calling

Professional Experience

Manufacturing Representative Walter Surface Technologies, Sacramento, CA 2018 – 2022 Oversaw the manufacturing of pre- and post-weld treatment, grinding, cutting, blending, finishing brushing, sanding, tooling, degreasing lubricating, and power tools. Developed and maintained relationships with key customers to ensure high-satisfaction level with products and services provided.

● Drove productivity and innovative solutions by selling products to supply chains and assisting end-users.

● Awarded as Rookie of the Year in 2019.

● Generated sales reports and presented to management to inform business decisions and drive growth. Government Sales Specialist HD Supply, Sacramento, CA 2013 – 2018 Developed and maintained productive relationships with government procurement officials, purchasing agents, and other decision-makers to understand needs and requirements for government purchasing. Participated in government procurement events to increase awareness of government solutions offerings.

● Contributed to U.S. Communities Government Purchasing Alliance by managing extensive inventory of 22K+ stock items.

● Identified and engaged potential government customers to promote and sell government solutions. Territory Manager Total Filtration Services, Sacramento, CA 2011 – 2012 Developed and executed sales strategies by analyzing data, identifying opportunities, and prioritizing key accounts. Created and presented sales reports to senior management and conducted regular meetings with team to review performance, discuss new strategies, and provide feedback.

● Led team of sales representatives by providing guidance, coaching, and support to meet sales targets and achieve business goa ls.

● Tracked sales data, prepared sales reports, and analyzed sales trends to determine opportunities and areas for improvement. Business Development Specialist Barnes Distribution, Sacramento, CA 2006 – 2011 Identified new business opportunities by researching and determining potential clients in the market. Collaborated with other team members, such as product development, marketing, and customer service to ensure cohesive and effective approach to business development. Tracked and monitored progress of sales and business development initiatives.

● Built and maintained professional relationships with partners, clients, and other stakeholders to grow the business.

● Analyzed market trends and gathered data on competitors to develop strategies to stay ahead of the competition.

● Achieved sales targets and grew business by creating and executing sales strategies and tactics. Education

Bachelor of Science (BS) in Sociology – Lakeland University, Plymouth, WI Associate's Degree in Marketing – Lakeshore Technical College, Cleveland, WI

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