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Market/Sales Associate and Customer Service Officer

Location:
Lagos, Nigeria
Posted:
July 07, 2023

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Resume:

AKINRANTI OLUWASEGUN ABIODUN

P.M.B ***, First Baptist Church Aipate Iwo, Osun State.

080*-***-**** * adx5ib@r.postjobfree.com * adx5ib@r.postjobfree.com PROFESSIONAL PROFILE

• Financial Services Professional with over a decade of multifaceted experience in the banking sector spearheading sales and marketing strategy development and execution.

• Possesses demonstrated ability to reliably deliver multiple projects on strict deadlines with strong attention to detail and focus on quality.

• Strong skills in organising, managing, and executing on objectives with limited oversight, a strong attention to detail, a high level of professionalism.

CORE COMPETENCIES

• Strategic sales and marketing planning

• Campaign development and management

• New business development and growth

• Sales pipeline management/expansion

• Relationship building and maintenance

• Team building and leadership

• Customer service excellence

• Sales quota definition and achievement

• Needs analysis/product/service recommendation

• Consultative and solutions sales

PROFESSIONAL EXPERIENCE

In - Sourcing Limited (Seconded to First Bank of Nigeria), Iwo Branch 2012 Till Date Marketing Associate

• Spearhead daily administrative and operational tasks to ensure the marketing department runs smoothly

• Leverage comprehensive knowledge and experience to conduct market research to identify new opportunities.

• Impact driving force behind the gathering and analysis of customer behaviour data.

• Propel innovative strategies to create insightful reports on marketing and sales metrics.

• Support the planning and organisation of promotional events.

• Liaise effectively with the Design and Content teams to create advertising material (e.g. brochures and newsletters).

Integrated Corporate Services Ltd. (Seconded to First Bank of Nigeria), Iwo Branch 2010 - 2012 Product Sales Officer

• Created and implemented marketing strategies to achieve sales targets of the bank.

• Strategised and executed best practices to meet customers’ needs and requirements.

• Achieved success recommending appropriate financial product or service to the customer.

• Pioneered transformational campaign strategies for bank products and services.

• Initiated, optimised customer retention strategies and built new customers.

• Resolved customer needs by understanding customer financial needs and objectives. Integrated Microfinance Bank (MFB) Plc., Ibadan Branch 2009 - 2010 Field Officer

• “Got the sale” using various customer sales methods (door-to-door, cold calling, presentations etc)

• Forecasted sales, develop “out of the box” sales strategies/models and evaluate their effectiveness

• Architected and built exceptional processes to evaluate customers skills, needs and built productive long lasting relationships

• Accomplished personal and team sales targets.

• Researched accounts and generated or followed through sales leads.

• Attended meeting, sales events and trainings to keep abreast of the latest developments. EDUCATION

Joseph Ayo Babalola University, Ikeji-Arakeji, Osun State 2013 B.Sc. Accountancy

Federal Polytechnic, Ado-Ekiti, Ekiti State 2006

HND Accountancy

Osun State Polytechnic, Iree, Osun State 2003

ND Accountancy

PROFESSIONAL AFFILIATIONS

• Student Member Institute of Chartered Accountant of Nigeria (ICAN) REFEREES

Adesoji Ademola.O.

Business Manager,

First Bank Nigeria Plc,

Iwo Branch. Osun State.

080********

Rev. Dr. Bayo Ademuyiwa,

Senior Pastor,

Alma Rohm Baptist Church,

Iwo, Osun State.

080********



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