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Customer Service Real Estate

Location:
Al Dafna, Qatar
Salary:
5000 full package
Posted:
July 07, 2023

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Resume:

Summary

Enthusiastic Office secretary with expertise in anticipating professional needs

and proactively. Identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Versatile offer experience in front desk management. Successful prioritizing task. Maintaining organization and optimizing workflow. Balances high volume inquires with staff administrative needs.

Work History

Current Job - Office Secretary

White Wadi trading and Services (Doha, Qatar)

Maintained files and records by implementing effected filling system that boosted efficiency and organization.

Provide clerical support to company employees by copying, faxing and filling documents.

Communicated with customers via phone and email to confirm deliveries and respond the inquiries.

Restocked supplies and submitted purchase orders to maintain stock levels.

Created spreadsheet using Microsoft Excel for daily,weekly and monthly report.

Sorted, opened and routed mail and deliveries to meet business requirements. etc .

(Jun 2019- Feb 2022) Font Desk Receptionist

Al Deera Commercial Real Estate.(Doha, Qatar)

Greeted knowledgeable Answer calls Retrieved to connect multi-Incoming mail, line packages assistant. departments phone Visitors and system and and documents personnel. clients to respond on in behalf processional to inquiries of tenants and and,promptly transfer friendly verifying receipt and arranging for pickup or transmittal.

Maintain Follow scheduled up the works. the reception tenants Etc. complained clean and tidy. to the maintenance and remind the

(May 2017- May 2019) Waitress

La Cigale Hotel (Doha Qatar)

Maintained detailed knowledge of specials and currently available items to provide guests with informative menu description.

Participated in dining room side work such as refilling condiments bottles, preparing menu and arranging silverware packages.

Performed dining rooms sanitation task suck as spill cleanup, tables sterilization and removal of apparent waste or refuse.

Arranged and prepared tables for customers to offer memorable experience to guests and foster repeat business.

Explained concerns. Worked complementary with menu POS items items system etc. and suggested for place appropriate orders, manage options bills for food and allergy handle

(Feb2015 Feb-2017) Secretary cum Waitress.

Tamimi Global Catering- Saudi Arabia

Actively before Carried Resolved Worked service. Worked to Developed work addressing out ready to listen with problems, team maintain day-to customers to to communication start concerns. day the improved outstanding immediately. accurately customer to operation understand for request, attendance and meeting efficiently. and Confirming needs etc. provided record, and consistently exceptional full provide understanding excellent arriving service. Educational Background

Information Science Ilo- Ilo and Philippines Technology Technology 2007-- Associate/Institute 2009 . Diploma

Btac Graduate Btac Viejo Viejo Year National Philippines 2000-High 2004 . School

San Graduate Btac Juan Viejo Elementary 1994-Philippines. 2000 School

Ferrand Training Center . (Doha Qatar-2019)

Training Certification

Executive Logistic Office Work Philippine Arabic Food Food Fire +Arabia. HAZCOM Enviromental Fighting Safety Safety Place Administration. Language-2016 traning Secretarial International Health Level Level Training Management (1 1 1 SATORP and and and Training. (Safety Tamimi) 2 2 Institute ((La Tamimi Jubail System-Cigale Practice. Saudi Saudi (Doha ) Hotel) Saudi EMS Arabia Arabia)Qatar-Arabia program Doha 2015 2022) 2016 Qatar 2015 (SATORP 2018 Jubail Saudi

Award and Achievements

Saudi Letter” TAMIMI For most For Aramco Global Outstanding most (Tafga) Outstanding (SATORP) Services Endowed Endowed Services from Best Feb Year Performance to Best Nov 2015 Performance”Appreciation 2016. Jan- “Appreciation December Letter” References

Mr. Yassir Osman

Operational Manager

White Wadi Trading & Services.

Doha, Qatar

Phone no. +974-********

adx5i0@r.postjobfree.com

Mr. Pradeep Khumar

Coordinator

Al Deera Commercial Real Estate

Doha Qatar

Phone no. +974-********

adx5i0@r.postjobfree.com

Mr. Ali Ammar

Restaurant Manager

Doha Qatar

La Cigale Hotel

adx5i0@r.postjobfree.com

Mr. Husnain Haider Khan

Operational Manager

Ittehad Catering & Services

Saudi Arabia

Phone no. +996-*********

adx5i0@r.postjobfree.com



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