Customer Service Communication Skills

Bharat Thapa

Bhirkot, Syangja, Nepal

Cell: +***-980-***-****

E-mail: ************@*****.***

PROFILE:

I am hard working, committed, reliable and trust worthy. I am responsible for providing and outstanding customer service with a positive and friendly attitude and having great communication skills. Though I do not have any job experience but I am the person who can work very hard if something has given to me.

PERSONAL INFORMATION:

Gender : Male

Date of Birth : May 24, 1999

Permanent address : Bhirkot, Syangja, Nepal

Temporary Address : New Baneshwor, Kathmandu

Father’s name : Krishna Bahadur Thapa

Mother’s name : Bin Maya Thapa

Marital status : Unmarried

Nationality : Nepali

Religion : Hindu

Languages : Nepali, English, Hindi

Hobbies : Travelling and sports

Fields of interest : Hospitality and Tourism

Height : 5.5”

Weight : 55 kg

WORKING EXPERIENCE AND TRAININGS:

Worked as casual trainee in different hotels in food and beverage service department. (Hyatt Regency, Soaltee Crown Plaza)

Worked in own stalls at different food festivals.

Volunteered in various events as a general member of Rotaract Club.

ACADEMIC QUALIFICATIONS:

S.N

Degree

University/

Board

School/College name

Percentage

Year passed

1.

S.L.C

Government of Nepal

Bhupu Sainik English Awasiya MA VI

73.13%

2015

2.

High school

HSEB

Pioneers English H.S. school

54.60%

2017

ENROLLED EDUCATION:

Bachelors in Hospitality Management from Rajdhani Model College affiliated to Pokhara University, Nepal.

TERTIARY SKILLS:

Basic computer skills.

Multilingual: (English, Nepali, Hindi)

Practical experience in restaurant and hotel operations.

KEY SKILLS:

Good interpersonal and communication skills.

Food and beverage management.

Ability to quickly engage with others.

Motivated for personal and professional development.

Quick learner and good listener.

PERSONAL STATEMENT:

I, undersigned herby proclaim that information/detail furnished in the above C.V. is genuine to my knowledge and belief. I’m highly motivated undergraduate student who is fascinated towards hospitality industry to build a career and make success through it.

REFERENCES:

Mr. K.P. Panta

Principal

Rajdhani Model College

Phone: +977-9851186812

Mr. Sujan Shrestha

Program Director

Rajdhani Model College

Phone: +977-9841239015

Contact this candidate