MUHAMMAD ARSALAN

Mobile: +92-345-******* E-Mail: adx5aj@r.postjobfree.com Skype: muhammad.arsalan623 Nationality: Pakistan DoB: 09.03.1997

Summary

Arsalan is a rigorous, perseverant, and agile project management and telecommunication professional, fostering inclusive and collaborative processes to deliver results with minimum supervision by employing modern solutions and appropriate modalities. Arsalan brings a diversified experience of over 4 years in the field of project operations and the telecommunication sector. Dedicated to continuous process improvement in the face of rapidly evolving changes in the Project timeline. Extremely results-oriented and proactive in addressing and resolving problems. Proficient communication and organizational skills. I am a suitably qualified BACHELOR IN Telecommunications with plenty of experience in Wireless technology, Microelectronics, Engineering economics, Communications skills, Digital electronics, Satellite communications, Modern telecommunications systems, Radar systems, and Optical fiber systems. In addition, Post-Graduation in Project Management Covers Logistics Supply chain management, Advance project management, Finance, Blockchain technology, Operations Management, Technology Management, Human Resource Management, and System Safety Engineering Management.

Key skills/competencies

1. Result-based planning, monitoring, and execution 2. Process Optimizations

3. Fixable and self-starter.

4. Stakeholder coordination

5. Data collection, management and field Reporting. 6. Conceptual framework development

7. Target Required Mapping of beneficiaries’ works. 8. Excellent communication skills (verbal & written) 9. Ability to steer campaigns

10. Program Development and Management

11. Awareness-related activities & campaigns

12. Coherent with program/ project management

cycle

13. Analytical and strategic thinker

14. Encouraging, cooperative, and agile

15. Well-versed in ministries & fields

16. Ability to work with a diverse and multi-cultural team

17. Solid analytical and reporting skills

18. Excellent working relations and collaboration with departments.

Education portfolio

Degree University/institute Year

M.Phil. Project Management Sir Syed case university Islamabad 2022 B.S Telecommunication Hazara University Mansehra 2018 Work Experience

Point of Sale Coordinator-

Dir-FFA Cash Project

Organization:

SECOURS ISLAMIQUE FRANCE

(SIF)

Jan 2023 – May 2023

Key tasks and achievements

1. Coordination with field team by managing schedules of cash disbursement, filing important documents and communicating relevant information to the cash disbursement agent. 2. Respond to complaints from project beneficiaries and give timely support by coordinating with office staff. 3. Handle the processing of all the cash disbursement, informing community and engaging the cash disbursement agents for the assigned points.

4. Developing of cash disbursement plan keeping in view the cluster approach 5. Visibility banners at disbursement points seating arrangements keeping in view the access and social protection

6. Informing the respective VDCs about the day planned villages/ participants 7. Sharing of grievance (if any) with senior management and donor 8. Development of daily disbursement report (DDR) with senior management and donor Page 1 of 3

Page 2 of 3

Assistant Program Officer Organization: Relief

International

September 2022 – Dec 2022

Key tasks and achievements

1. Planning of the social organization in consultation with the project staff under the supervision of the monitoring officer and Project manager.

2. Identification and selection of the targeted villages. 3. Initial contact with the target communities for the introduction of the project and informing the communities of the social organization strategy of the project. 4. Establishment of the village committees in the targeted villages as per SOPs. 5. Finalization of the beneficiaries through active involvement of the village committee members. 6. Monitor all the project activities being carried out by the village community members 7. Communicating with managers to identify training needs and mapping out development plans for proposed/ need based trainings.

8. Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.

9. Submission of the schemes write ups daily with the data team and reporting officer for timely developing of assessment report.

Operation Officer Step towards empowerment of

Pupils STEP – Mardan

April 2021– August 2022

Key tasks and achievements

1. Perform month-end accounting activities such as reconciliations, processing of employee timesheets, and gathering of fuel consumption receipt

2. Generate financial reports and statements to the management for review 3. Ensuring timely program plans.

4. Monitoring and review of rent and rates charges against agreements and sanctioning approval of associated invoices

5. Ability to motivate with strong communication skills 6. Responsible for tracking, receiving, and stocking all items ordered 7. Provide training to field staff and partner organizations regarding new internees 8. Ensure that field office/partner’s offices are provided with necessary admin support for smooth project operations

9. Supervise the tracking of Stationery stock; prepare and share regular reports with the supervisor. 10. Manage the office petty cash and ensure that proper documentation is completed for reconciliation. 11. Supervise Admin staff (i.e., Office Assistants, Front Desk Officer etc.) 12. Monitor the performance of the staff, give regular feedback to the staff members, and document corrective action.

Supply Chain Associate Pakistan Telecommunication

Limited (PTCL), Swabi

May 2019– March 2021

Key tasks and achievements

1. Report any violation of security protocol/SOPs. 2. Maintained tracking sheet of Procurement in a timely. 3. Planning delivery timetables.

4. Management of all the logistics required at any project stage. 5. Timely reporting of any things that happen during activities. 6. Time to time grooming of drivers to overcome any issue that happens during fieldwork with the staff members.

7. Overseeing the ordering and packaging process.

8. Coordinating with other departments within the company to ensure that orders are fulfilled correctly and on time.

9. Developing and implementing new processes for improving efficiency and reducing costs within the supply chain department

10. Communicate with vendors to discuss special orders, returns, or other issues related to products or services provided by that vendor

11. Maintaining records of all transactions in an organized database Page 3 of 3

Customer support

Associates

Pakistan Telecommunication

Limited (PTCL), Swabi

Sep 2018 – April 2019

Key tasks and achievements:

1. Maintaining a positive, empathetic, and professional attitude toward customers at all times. 2. Handling specific Inbound/Outbound calls/visitors. 3. Recognize individual customer service needs and resolve their inquiry 4. Providing excellent customer service, negotiation, and interpersonal skills, with the ability to recognize and support the specific needs of the most vulnerable customers 5. Acquire detailed knowledge of product ranges and services to provide excellent service 6. Serve customers across the product portfolio and resolve a wide range of common inquiries 7. Processing orders, forms, applications, and requests. 8. Keeping records of customer interactions, transactions, comments, and complaints. Designing Logo Design, Graphic Design

Videos Video editing

Writing Thesis writing, contents, project proposal Area/Subject of professional interest

1. Telecommunication

2. Project/Program Management

3. Humanitarian and development work

LANGUAGE:

1. English: Fluent (reading, writing, and speaking) 2. Urdu: Fluent (reading, writing, and speaking)

3. Pashto: Native language

Office and computer proficiency

Experience in working on the following design-related software and operating systems. 1. MS Office

2. Computer Skills

3. Telecommunications

4. Project management

References

1. NAVEED ULLAH

Field Team Leader, International Committee of the Red Cross EMAIL: adx5aj@r.postjobfree.com, Contact# +92-345-**-***-** 2. Irfan Younas

DAI Pakistan: Head of outreach department

EMAIL: adx5aj@r.postjobfree.com Contact# +923********* 3. Farhan Ahmad (Frontier rural department)

(PhD Scholar of agronomy)

Address: Asrama Bale Wilasa 2,

Universitas Padjadjaran,

Hegarmanah, Jatinangor Kab. Sumedang, Jawa Barat

Phone:081********* Email: adx5aj@r.postjobfree.com

adx5aj@r.postjobfree.com

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