Muhammad Islam’s Resume Page *

MUHAMMAD ISLAM

Jamaica, New York / (www.linkedin.com/in/harismuhammadislamprofile) / Email: adx5ac@r.postjobfree.com / Cell Phone: 646-***-**** OBJECTIVES:

12+ years of self-driven, talented, and resourceful IT generalist, experience in Testing and Software Quality Assurance. Qualified with excellent analytical, and interpersonal communication skills and expertise in both manual and automation testing in both client/server and web-based applications. Proven record of quality leadership in all facets of production, team performance and fulfillment or delivery. Strategic in planning, implementing and improving processes and standards which generate opportunities for sustainable company growth. Seeking a competitive position as a QA Supervisor to demonstrate my expertise. TECHNICAL SKILLS

•METHODOLOGIES: Waterfall, CI/CD, Agile Scrum, Feature-based & SAFe (Scaled Agile).

•TESTING SKILLS: Functional, GUI, Integration, Backend, Regression, Smoke, System, User Acceptance Testing (UAT), Graphical User Interface testing (GUI), End-to-End, Cross-Browser, Mobile, Tablet, RESTful API, STB

(Set-Top Box) and Connected TV testing.

•TEST MANAGEMENT TOOL: HP APPLICATION LIFECYCLE MANAGEMENT (ALM), QUALITY CENTER (QC), JIRA, TestRail, Zephyr.

•AUTOMATION TOOL &

FRAMEWORK:

IntelliJ, Visual Studio, PlayWright, Selenium, HP QTP (QUICK TEST PROFESSIONAL), UNIFIED FUNCTIONAL TESTING (UFT) & BDD Cucumber, Keyword Driven, Hybrid & PlayWright.

•OTHER APPLICATION & TOOLS: WEB BASED AND CLIENT SERVER BASED. RDBMS ORACLE (8G/9G/10G/11G) & MS SQL SERVER, Google Workspace, sauce-Lab, Jenkins, GitHub.

•APPLICATION LANGUAGES:

• LANGUAGES:

•ADDITIONAL SKILLS:

JAVA, JavaScript, C++, C#, .NET, HTML, XML, CSS, VB. VISUAL BASIC SCRIPT (VBS), JavaScript, Java

Strong problem-solving skills, documentation skills, research and resolution skills, data analysis and multi-tasking skills.

PROFESSIONAL EXPERIENCES:

6IX0IRO5IVE.TV SYOSSET, NY [QA SUPERVISOR]

QA ANALYST

FEB 2020 – PRESENT

FEB 2018 – 2020

My Role and Responsibility:

IMPLEMENTING EFFECTIVE TESTING PROCESSES: Develop and implement testing strategies and methodologies to ensure the products and services meet the required quality standards.

REDUCING DEFECT RATES: Analyze defect trends and root causes with the team to identify areas where improvements can be made. As a result developed and implemented corrective action plans to address issues and reduce defect rates.

Muhammad Islam’s Resume Page 2

LEADING A HIGH-PERFORMING TEAM: Created and mentor team of QA analysts, creating a culture of continuous learning and improvement by setting clear expectations, providing regular feedback and coaching Junior QA, and recognizing team members for their achievements.

COLLABORATING WITH CROSS-FUNCTIONAL TEAMS: Working closely with other teams, such as development, product management, and customer support, to ensure that quality is integrated throughout the entire product development lifecycle. Also, time to time providing input on design and requirements, identifying potential risks, and collaborating on solutions.

IMPLEMENTING BEST PRACTICES: Stay up-to-date with industry trends and best practices, and implement them within the team by using the latest testing tools and techniques, implementing agile methodologies, and adopting DevOps practices.

TEST PLANNING AND PREPARATION: Develop Test Plans, Test Scenarios, Test Cases, and Test Scripts, Test data and expected results based on requirements documents for manual testing of the front-end application. Planning for a better test execution approach for identifying bugs and issues at the early stage of QA deployments.

TEST MANAGEMENT & EXECUTION: Use Test management tool TestRail (Test designing, test execution

& status reporting) & JIRA for uploading requirements, Test Plans, Designing Test Cases, Test Sets and updating Test results. Log defect, Generate Test Analysis Reports and Graphs using Test Rail & JIRA. Perform comprehensive Smoke, functional, Usability, Integration, end to end, System testing, Regression testing, Graphical User Interface testing (GUI) and User Acceptance Testing (UAT).

AUTOMATION PROVISION: Extensively involved in Regression testing for Automation purposes using Selenium with BDD Framework / PlayWright Hybrid framework. Maintaining and updating Automation script in BDD Framework and enhanced script using parameterization, synchronization, variables, loop and various VB commands following various frameworks.

EVERYDAY JOBS: Create Traceability between Requirements, Test Cases and defect on JIRA. Involve and responsible for creating weekly status reports for ongoing projects. Prepare/present progress reports and attended all meetings as required.

PERFORMANCE MONITORING: Monitoring team member’s individual performance and individual goals towards company success Monitoring Automation & Manual team progress Yearly, quarterly, monthly by setting up goals.

MACY’S INC. NEW YORK, NY

SENIOR QA TESTER MAY 2014 – JAN 2018

My Role and Responsibility:

REQUIREMENT ANALYSIS: Read and Analyze software requirements specifications, Design documents, and working directly with designer and developers to get a clear idea about the application under test

(AUT)

COLLABORATION: Work closely with software developers, business analysts, and other project management personnel involved in Software Development Life Cycle (SDLC) and software testing life cycle

(STLC).

TEST PLANNING AND PREPARATION: Develop Test Plans, Test Scenarios, Test Cases, and Test Scripts, Test data and expected results based on requirements documents for manual testing of the front-end application.

PERFORMING THOROUGH TESTING: Perform comprehensive Smoke, functional, Usability, Integration, end to end, System testing, Regression testing, Graphical User Interface testing (GUI) and User Acceptance testing (UAT).

TEST MANAGEMENT: Use Test management tool Application Life Cycle Management (ALM)/QC for Muhammad Islam’s Resume Page 3

uploading requirements, Test Plans, Designing Test Cases, Test Sets and updating Test results. Log defect, Generate Test Analysis Reports and Graphs using ALM/Quality Center. Create Traceability between Requirements and Test Cases and defect on ALM/Quality Center.

LEADING AUTOMATION: Extensively involved in Regression testing for Automation purposes using HP Quick Test Pro (QTP) /UFT. Create an Automation script in VB using Descriptive programming and recording and enhanced script using parameterization, synchronization, variables, loop and various VB commands following various frameworks.

BACKEND TESTING: Involve in writing SQL queries for Backend Testing and to verifying the database updates, inserts and deletions.

REPORTING: Involve and responsible for creating weekly status reports regarding the progress of the testing process. Prepare/present progress reports and attended all meetings as required. METLIFE INC. NEW YORK, NY

QA ANALYST

Role and Responsibility:

JUN 2012 – APRIL 2014

COLLABORATION Worked with Business Analysts and Developers to review, evaluate and derive requirements for testability and provided feedback to ensure the test requirements are correct

TEST DESIGN AND RESEARCH: Participated in the implementation and execution of all aspects of the testing activities including planning, execution, and management of Test Plan, Test Cases, Test Scripts, Test Scenarios, Test Summary Reports and Defects

DOCUMENTATION: Identified and documented functional requirements and mapped them to individual Test Cases with RTM

TEST EXECUTION: Performed Smoke Testing, Functional Testing and System Testing and participated in UAT Testing. Performed Regression Testing for fixes or modifications and closed the defects.

Identified software errors and interacted with Business Analysts and developers to resolve technical issues.

BACKEND TESTING: Wrote SQL queries to the Oracle RDBMS to verify the data with Back-End to maintain Data Consistency, Integrity and Accuracy

MANAGING AUTOMATION TEST & EXECUTION: Developed, edited and executed automated test scripts using HP Quick Test Professional for Functional and Regression Testing. Validated the application against the expected results by inserting Checkpoints, Wait Statement, and Parameterization, using QTP

BUG REPORTING: Developed and executed Test cases, and logged Defect using Quality Center. Reported software mismatches to the development and testing team utilizing HP Quality Center

BUG TRIAGE: Participated in defect review meetings with the team members and worked with an overall team to meet project goals

HSBC BANK BUFFALO, NY

SOFTWARE TESTER

JANUARY 2011 – MAY 2012

Role and Responsibility:

Muhammad Islam’s Resume Page 4

DOCUMENT VERIFICATION & PLANNING: Analyzed the Functional Requirements and Design specification documents to ensure that the system meets all of the technical and business requirements. Analyzed project planning, status reporting, and document review and defect entry verification.

TEST PLAN DEVELOPMENT: Involved in the testing process, designing and developing validation plans and test plan document. Developed detailed Test plan based on software requirements specifications.

TEST EXECTUION: Wrote & Execute Test cases for each function based on product functional specifications. Performed Regression testing on the application for testing validity of functionality in different versions of the application. Worked with an integrated team of developers, project managers, and business and testing analysts

DEFECT REPORTING & TRIAGE: Participated in Walk-through, Peer Reviews and Defect Report meetings periodically. Documented defects as per the guidelines indicating the description, nature, expected results, actual results, priority, severity & additional supporting information that referenced to respective business documents. Identified software errors and interacted with Business Analysts and developers to resolve technical issues. Developed Test cases, executed test cases and logged the defect using HP Quality Center.

SUPPORTING AUTOMATION: Maintained the automation scripts to perform automated functional testing using Quick Test Professional. Performed Functional, Regression, Integration and System testing.

SUPPORT DATA TEAM: Wrote SQL queries using the RDBMS to verify the data with Back-End to maintain Data Consistency, Integrity and Accuracy.

TEST PLAN DEVELOPMENT: Prepared and tracked Requirement Traceability Matrix (RTM) with the test cases developed. Worked closely with requirement, design, and development team; participated walk- through meetings.

INOVA HEALTH SYSTEM FALLS CHURCH, VA

JUNIOR QA TESTER NOVEMBER 2009 – DECEMBER 2010

Role and Responsibility:

TEST CASE CREATION & EXECUTION: Manually executed Test cases and Test Scripts after reviewing the business requirement document and technical specifications and responsible for updating existing test cases against the requirements.

BUG REPORTING: Responsible for creating the test cases in HP Quality Center and mapping them with the requirements. Provided defect status reports & test-case execution reports weekly using Quality Center.

PARTICIPATING IN DEFECT TRIAGE MEETINGS: You could participate in defect triage meetings to help identify the root cause of defects and suggest potential solutions to address them.

SUPPORTING BACK-END: Performed database testing in Oracle database developing advanced SQL statements.

COLLABORATING WITH CROSS-FUNCTIONAL TEAMS: Working closely with other teams, such as development, product management, and customer support, to ensure that quality is integrated throughout the entire product development lifecycle. EDUCATION:

Bachelors in Finance & Banking, Gazipur, Bangladesh. 1998-2002

Contact this candidate