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Service Department Beverage

Location:
Sampangi Rama Nagar, Karnataka, 560001, India
Posted:
July 07, 2023

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Resume:

C/O D S NARGUNDKAR, PLOT ** SONIMA, MANJUNATH CHS SHIVAGIRI DHARWAD, KARNATAKA STATE

PHONE+918*********• E-MAIL:adx5a9@r.postjobfree.com

NIKHIL NARGUNDKAR

SUMMARY

A confident, reliable and qualified hotel management professional with relevant work experience on field as well as sound educational backing. I believe in the phrase, “Hope for the best but be prepared for the worst.”

EDUCATION & ACHEIVEMENTS

First Class Honors – Bachelor’s Degree in Hotel Management & Catering Technology (2003-2006) Oriental School of Hotel Management, Kerala, India.

Higher Secondary School Certificate (2002-2003) Kittel Science College, Dharwad Karnataka.

Secondary School Certificate (2000-2001) Basel Mission English Medium High School, Dharwad Karnataka.

WORK EXPERIENCE

Worked with “Jawar Al Khaleej Shipping LLC, Dubai” (OFFSHORE ACCOMODATION BARGE) as Assistant Cook from 30th October 2020 to 11th October 2021.

Worked with “Nargu’s Street Kitchen” as Operations Manager from 04th May 2015 to 30th September 2020.

Worked with “Denissons, Hubli” as Assistant Restaurant Manager since 11th September, 2013 to 06th April 2014.

Worked with “Keshav Clarks Inn, Gadag” as Assistant Manager Food and Beverage from 05th October 2012 to 07th September, 2013.

Worked with “The Ramada Hotel, Bahrain” as a Supervisor in Food and Beverage Service department from 18th February 2009 to 16th March 2012.

Worked with “The Park, Navi Mumbai” as a Trainee Captain in Food and Beverage Service department from 9th June 2008 to 31st January 2009.

Worked with “The Orchid, Mumbai” as a Steward in Food and Beverage department from 1st May 2007 to 30th March 2008.

Worked with “Goa Marriott Resort, Panjim” as a Steward in Food and Beverage Service department from 1st September 2006 to 30th April.

22 weeks of Industrial Exposure Training at “The Taj Garden Retreat, Varkala” from 1st October 2004 to 2nd March 2005.

SUMMARY OF RESPONSIBILITIES

Delivering highest levels of service in a star atmosphere with high priority to deadlines and customer satisfaction.

Developing excellent relations with clients, anticipating and delivering needs & requirements on a daily basis.

Forecasting inventory needs & liaising with the procurement teams for the same.

Holding team briefings and dissemination of important plan of work information from the top management.

Assisting the service staff in the day to day operations ranging from staffing, food pick up & service, bar operations & alcohol control.

Administering training through power point presentations.

Research and analysis of the sales and revenue generations with quarterly & trend forecasts.

Preparing daily and monthly sales reports, inventories of breakages and stocks.

ACHEIVEMENTS

Awarded employee of the month on several occasions at Ramada, Bahrain; the Park, Navi Mumbai and at Marriott, Goa.

Awarded excellence in research, accolades for contribution towards group activities, prize winner at Inter collegiate competition.

Championed the model for customer relations database at an outlet level at the Ramada, Bahrain.

Successfully completed Service Culture Trainings administered by the Ramada Group of Hotels.

Food hygiene & HACCP certifications from TUV Middle East

Competent knowledge of Fire Safety drills & First Aid.

KEY SKILLS

Leading teams

Cashiering on Micros/IDS

Inventory management

Guest relations

Order taking

Conducting training sessions

Other IT skills

INTERESTS

Exploring different countries & cultures, reading novels, sports, collecting computer games.

LANGUAGES

English, Hindi, Marathi, Konkani, Kannada.

PASSPORT DETAILS

PASSPORT NUMBER : R2909294

PLACE OF ISSUE : BENGALURU

DATE OF ISSUE : 25-07-2017

DATE OF EXPIRY : 24-07-2027

REFERENCES

Available on request.



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