Gabrielle Lewis

Education

Objective

Work Experience

PO BOX 14294, Savannah, GA 31416 912-***-**** adx5a5@r.postjobfree.com https://www.linkedin.com/in/gabrielleblewis/ Detailed SR Human Resources Administrator with over 20 years experience in human resources related functions (customer service, training, and investigations). Accomplished professional with proven ability to multitask and provide solutions to complex problems. Extensive experience onboarding (I-9, Workday, Peoplesoft, ADP, eHire, HRIS, and ATS), recruiting, and keeping confidential information. Over 6 years’ experience in Facilitation and Learning and Development. Desire to secure a challenging position with advancement possibilities that will allow me to leverage my strong training in Business Administration, Human Resources, Payroll, Training, Talent Acquisition, Management, and Customer Service skills. Morris Brown College - Atlanta, GA August 1999 - March 2003 Major(s): Bachelor of Science in Business Administration w/ Concentration in Finance Cumulative GPA: 3.23/4.00

FedEx Ground, Savannah GA August 2020 – Present

SR Operations Administrator - HR

• Evaluate package handler turnover trends to inform sourcing and recruitment activities

• Update and monitor HR-related reports under the guidance of HR management or HR business partners

• Created new filing system for building location to have easier access to file and to prevent loss paperwork

• Serve as an ambassador of the employee experience; develop and conducts employee engagement activities

• Compile required documentation to establish and maintain Department of Transportation (DOT)-required files

• Conduct the recruiting process (e.g., scheduling interviews, sending background checks, and contacting selected candidates)

• Support HR business partners with completion of HR assessment and ensure HR BCSA compliance related to the hiring process

• Review and trend loss and damaged claims filed to identify improperly charged claims and brings to the attention of management

• Conduct the new hire orientation process (e.g., scheduling and facilitating the orientation, preparing orientation paperwork, and creating the employee file), including I9 completion/compliance

• Research missing packages to understand the root cause of scanning failures and compile information on disputed deliveries for management review

• Support the overall recruitment strategy in collaboration with the talent acquisition specialist and HR business partners, including peak planning and targeted recruitment activities.

• Support ability for timely delivery and mitigate loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer MFHP, Savannah, Georgia February 2015 – July 2021

Self Employed Contractor

• Directly communicated with multiple medical providers, data entry, scheduling of appointments, reconciliation of medication, and updating providers of client’s condition

• Coordinated transportation for a bedbound patient for medical attention

• Assisted with completing all necessary paperwork/ applications for Medicaid, Social Security, Government programs, and Healthcare

• Assisted with reordering of medications and wound care supplies to ensure adequate supplies

• Handled all financial responsibilities for patient including bill payments and money management

• Recorded inventory of all patient’s medication and wound care supplies to reduce possibility of infection Department of Homeland Security, Savannah, Georgia December 2018 - September 2019 Transportation Security Officer (TSO)

• Operated various screening equipment and technology to identify dangerous objects in baggage, cargo and on passenger and prevented objects from being transported onto aircraft

• Maintained focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to made effective decisions in both crisis and routine situations.

• Retained and implemented knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles Chatham County Sheriff’s Office, Savannah, Georgia February 2008 - February 2015 S.O.R.T. Unit Analyst

• Created daily/monthly statistical summary reports per company policy using Microsoft Word and Excel

• Managed the Sex Offender Registration and Tracking Unit by interviewing sex offenders, collected offender demographic profile data, photos, and fingerprints and verified offender registrations through various databases (ATS) to ensure compliance with the Sex Offender Registration laws

• Collected, analyzed, evaluated, and disseminated sex offender information to the public by utilizing mapping and other analytical/publishing software

• Conducted for investigations for 1,800 sex offenders in Chatham County and 338 sex offenders outside of Chatham County

• Maintained excellent working relationships with Offender, District Attorney’s Office Probation, Prison/ Jail Personnel, GBI, FBI, Probation, and any Law Enforcement Agency throughout the United States

• Reviewed investigative reports, testified, and served as a witness in court proceedings, and provided investigative assistance to attorneys in cases that have been referred for prosecution Savannah Chatham County Public Schools, Savannah, GA September 2004 - February 2008 Secondary (High School) Algebra & Composition/Literature Teacher

• Lectured and discussed concepts while preparing materials for presentation

• Managed, mentored, coached, and developed students' academic performance

• Coached and challenged low performers to satisfactory level and provided additional one-on-one tutorials

• Planned, prioritized, and organized information to students, colleagues, and parents regarding student progress

• Led instruction that contributed to 99% of students passing courses with initial below standard comprehension

• Managed the Learning Environment by using time efficiently, maintaining effective physical setting for instruction, and maintaining appropriate student behavior in the classroom Client Service Coordinator January 2007 – April 2007 H&R Block Savannah, Georgia

• Fostered a team approach to client service to ensure company profits

• Audited cash registers, received payments, and distributed money from IRS to ensure client satisfaction and retention

• Scheduled appointments, filed, copied, answered inbound calls, and maintained confidentiality with client information

• Collaborate with tax professionals and pair them with appropriate clients to make sure the clients’ taxes are done correctly Sales/ Financial Assistant May 2003 - February 2004 Allstate Auto Sales LLC & Leasing Decatur, Georgia

• Facilitated the basic set up of sales calls, call strategies, and techniques when selling to customers

• Provided persuasive communication and negotiation skills to ensure sale and promote company value

• Evaluated financial deals to ensure company profits and developed ideas regarding advertising ventures

• Performed a variety of clerical, administrative and transactions to support Accounting and Finance Department

• Identified default accounts and initiated appropriate collection action while processing loans, and monitoring sales revenues

• Ensured timely invoice payments and resolved disputes or payment issues regarding customer loans Data Entry/ Administrative Assistant September 1999 - January 2002 Morris Brown College-Admissions/Financial Aid Atlanta, Georgia

• Entered data into Banner system and resolved problems concerning Financial Aid/Admissions

• Organized office management duties, word processing, filing, billing, and directed calls quickly and efficiently

• Developed acceptance packets and brochures for future student to inform them of opportunities the college offers

• 4X Employee of the month at Chatham County Sheriff’s Office (February 2008, April 2010, October 2012)

• Proficient in recruiting in comparison to others who took Indeed Assessment

• Highly Proficient in Customer Focus & Orientation in comparison to others who took Indeed Assessment

• Proficient in Human Resource Skills: Compensation & Benefits in comparison to others who took Indeed Assessment

• Proficient in Work Style: Reliability in comparison to others who took Indeed Assessment

• PeopleSoft

• ADP

• ATS

• HRIS

• eHire

• Workday

• Microsoft Excel

• Microsoft Word

• Microsoft PowerPoint

• Microsoft Outlook

• Employment & Labor Laws

• P & L Statements

Achievements

Skills

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