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Office Administration Customer Service

Location:
Pretoria, Gauteng, South Africa
Salary:
R20 000
Posted:
July 08, 2023

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Resume:

NTOMBIFUTHI JANE

KABINI

adx58i@r.postjobfree.com – 071-***-**** / 076-***-****

.Ntombifuthi kabini.

I am a dedicated person, currently working at Ketapele computer Business College, specializing in office administration. I’m determined to continue working for other companies in the industry, demonstrating active listening, leadership and communication skills is what I serve daily. I am a friendly and patient individual who is prepared and interested in helping people by going extra mile all the time. EXPERIENCE

03 January 2021 - 2023

Office administrator, Ketapele computer Business College. Doing set of day to day activities related to front office management, financial planning, record keeping, organization, answering phones, scheduling, data entry, errands, file management, clients or customer management, office etiquette, office auxiliary duties. EDUCATION

Year: 2019

Ziphakamiseni secondary school

National senior certificate

Year: 2020

Ketapele computer Business College

Computer literacy and office administration

Relevant modules:

Office administration

Front office management

Duties of an administrator

Receptionist

Customer service

Introduction to book keeping

Internet and emailing management

Clients or customer management

Principles of office & file management

Office etiquette

Computer literacy package

Computer literacy package

Data capture

Touch typing speed

Ms excel

Ms word

Power point

Publisher

Access

Outlook

Internet & email management

SKILLS

Flexibility

Telephone skills

Problem solving

Multitasking

Leadership

Planning

Organizing

Motivating

Controlling

Administration and document control

Coordinate, control and distribute office

administration and documentation

File and scan documentation

Capture, update, standardise data input

and maintain administration

Render administrative support services

(including taking minutes )

Maintain confidentiality around

documents all the time.

Customer and clients relationship management

Maintain relationship with applicable

internal and external customers

Attend to customer requests and

complaints conduct regular follow- ups.

People management

Performance management: adhere to

performance management procedures

Culture / functional climate: uphold the

company culture and values within the

function. Foster effective team work and

unity.

Team communication

Communication with team members on

deadlines and deliverables (to be

timeous and in format, that will assist

the team members to respond

accordingly).

Communicate with colleagues on latest

development that might impact the

team.

Communicate with the team on

celebrations (birthdays, holidays and

theme days) managed centrally.

Database management Maintain library database for reports including month reports etc.

ACTIVITIES

I enjoy and have a genuine passion for different people with different personalities. My love for office administration developed when I started working with different people from diverse cultures, leading to lifelong learning experience. I am willing to travel across the world and possess more of my skills in the office administration industry. ADDITONAL DETAILS

Nationality- south African

Marital status- single

Health status- good

Criminal record- none

REFERENCES

Name of a person Mr M.J Masola

Position Principal

company ketapele computer business college

Contact number 082-***-**** / 013-***-****

Name of a person Miss N.P Mahlangu

Position Trainee

company Courtyard Acardia

Contact number 071-***-****

email Mahlangu.pretty04@gmail .com

Name of a person Mr M Mthombeni

Position Security

company Sipvic security

Contact number 082-***-****



Contact this candidate