Customer Service Sales Associate

Nisha Gurung

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Mobile No: +974****-****

Email: adx582@r.postjobfree.com

CAREER OBJECTIVE:

To contribute customer service in the company, where my experience can be utilized to improve customer satisfaction and to obtain, will enable me to use my strong skills, educational background, and ability to work well with other people. EDUCATIONAL BACKGROUND

Government higher Secondary School Hayuliang ( India ) ATTRIBUTES

With passion in working people and customer services.

Have a working knowledge on how to handle any customer complain.

The ability to work without supervision and take initiative.

Honest, hardworking, extend patience under pressure towards guests, organized and keen details.

EMPLOYMENT HISTOR

Designation: Waitress

Company Name & Address: Border Roadasorganisation In Catering Arunachal Pradesh. (India)

Period of Time: April, 2016 to July 2020

Job Description / Duties and Responsibilities:

Ensures Customer Satisfaction at all times.

Assisting and Getting the orders of the Customers.

Checking the needs of the Guests.

Ensures that the company’s vision and interest are upheld at given time, while Rules and Regulations are observed.

Respond to customer needs and says thank you to every customer at all time.

Provides standard quality beverages consistently for all customers.

Maintains Quality store operations.

Follow store policy and procedures for operational flow at each station.

Present oneself professionally and demonstrates clear communication with a smile to all customer-partner interactions.

Follows cash handling procedures and cash register policies.

Follows inventory stocking and recording guidelines. Designation: Sales Associate

Company Name & Address: V Mall Guwahati (India )

Period of Time: Nov, 2009– March, 2016

Job Description / Duties and Responsibilities:

Listening to the client's needs and understanding their individual personality.

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

Operating cash registers, managing financial transactions, and balancing drawers.

Achieving established goals.

Directing customers to merchandise within the store.

Increasing in store sales.

Superior product knowledge.

Maintaining an orderly appearance throughout the sales floor.

Introducing promotions and opportunities to customers.

Cross-selling products to increase purchase amounts. Personal Details:

Date of Birth : 30 Sep 1994

Birth Place : Dhankuta

Height : 5 fit.

Weight : 55 kg.

Civil Status : Married

Religion : Hindu

Nationality : Nepali

Declaration

I hereby declare that the above specified details are true and Correct to the best of my knowledge and my belief.

Nisha

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