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Customer Service Fiber Optic

Location:
Faisalabad, Punjab, Pakistan
Posted:
July 08, 2023

Contact this candidate

Resume:

.

Ali

Haider

(Sub Engineer Electrical)

Contact

Address:

P-330 STREET NO 5/6 MAIN

USMAN E GHANI ROAD

MOHALLAH ELAHIABAD

FAISALABAD

Phone:

+92-303*******

WhatsApp:

+92-331*******

Email:

adx55w@r.postjobfree.com

Languages

English– Advanced

Urdu, Punjabi – Native

Current Hobbies

Amazon Business

Logical reasoning of daily

observations

Cricket

Computer Operating System

Summary

I have been working in Business Operations and Network Design as a Customer Premises Associate in a nationwide ISP company, Pakistan Telecommunication Company Limited (PTCL) for 6 years. I am also a fiber optic splicer. I have been working in the field for 6 years. Know how to operate and repair fiber optic well.

Skill Highlights

Complete handling of

Operational activities of

the fiber network

Strong customer

service and problem-

solving abilities.

Telephone Equipment

Maintenance

Ability to work well in a

team-oriented

environment.

Excellent verbal and

written communication

skills.

Fault rectification of

copper line and fiber

line

Proactive maintenance

work by identifying

issues from data.

Basic computer

proficiency and data

entry skills.

Flexibility to adapt to

varying shifts and

schedules.

Experience

Customer Premises Associate From 14-03-2017 to counties Pakistan Telecommunication Company Ltd, Pakistan

(Etisalat Multinational Company 26% shares)

Providing good customer service in my designated area concerning the internet, IPTV, and Landline services for good business growth with the help of a designated Field staff of 20 members

My position demands the achievement of Sales, Revenue, and service targets with deployment, network design, and maintenance of the old FTTH/GPON ISP network.

Education

Diploma of Associate Engineering (2015)

Electrical Diploma of Associate Engineering (DAE) 3 years

Matric(Science) (2012)

BISE Faisalabad

Software

Microsoft Office, Oracle, CRM, MAXIMO, Micro Strategy, SAP, MATLAB, and Nokia Motive Fiber link stability analysis tools. Tools

OTDR, VFL, Power meter, and Multifiber connector inspection Scope



Contact this candidate