CURRICULUM VITAE
PERSONAL DETAILS.
NAME : CHARLES KAMAU KIGURU
DATE OF BIRTH : 24/01/ 1991
GENDER : MALE
MARITAL STATUS : MARRIED
NATIONALITY : KENYAN
PHONE : +254********* and +974********
RELIGION : CHRISTIAN
LANGUAGES : ENGLISH AND KISWAHILI
EMAIL ADDRESS : ********@*****.***
CAREER OBJECTIVES
Seeking a relevant and challenging position in an enabling environment where my qualifications, abilities and experiences would be an asset to the organization and the society as a whole.
I hope to continue through my initiative to acquire more knowledge experience and skills to keep up with the ever increasing efficient in any institution.
I desire greater responsibilities and opportunity to advance my career.
PROFILE
I am an industrious and energetic young man of integrity who is self-driven and can adapt to any challenges posed to me in or outside the workplace.
ACADEMIC HISTORY
2015-2017; Diploma in occupational health and safety at Karatina University (Credit).
2011-2014; Bachelor in sales and marketing at Karatina University. Awarded- 2nd class honours (Upper division)
2007-2010 Muhoho high school graduating with grade B-( KCSE) awarded.
1999-2006 Jacaranda primary school; scored 363 marks(KCPE) awarded.
AWARDS:
*Degree in sales and marketing
*Diploma in occupational health and safety
* KCPE and KCSE
* Certificate of training in public relations and communication skills from Multimedia Education Consultants.
* Certificate in computer studies from Martyrs of Uganda Computer Centre.
* Certificate in nutritional health
Professional/ work experience
1st Nov 2022 to Jan 2023 Guest rooms attendant at La maison hotel, Qatar
Responsibilities:
* Room cleaning and bed making
*Checking room discrepancies in liason with the front office
*Attending to guest requests and ensuring their comfort during the stay
02 March- Oct 30th 2022; Housekeeping attendant at St.Regis Doha( Marriotts), Warm homes company Qatar.
16th Oct- 16Feb 2022; Fire warden at Hamad international airport, Certis GSS company, Qatar.
Feb19th-Oct 15th 2021; Cargo handler at Hamad international airport, Compass Group, Qatar.
2019-2020; Waiter at Acacia resort, Kenya.
2018-2019; Safety Officer at Kenya Breweries Limited.
2017-2018; Sales and marketing officer at London Distillers, Kenya.
2014-2015;Sales agent and customer representative at Naivas limited Kenya with the following duties:
a. Handling and addressing customer related issues in a professional manner
b. Confirming and making orders from other branches.
c. Authourizing large dispatch with the loss and control team.
d. Receiving and directing calls at the front end.
I have achieved considerable skills through seminars and exposure to public relations hence to work smoothly under no supervision.
AREAS OF EXPERTISE
*Sales and marketing skills
* Customer satisfaction and retention.
* Social media and the online customer
* Building and maintaining customer loyalty
* Customer relationship management (CRM).
* Customer segmentation.
*Occupational health and safety skills
PERSONAL SUMMARY
* Puntual and well presented.
* Problem solving
* Able to work individually or in a team
* Confident outlook
* Success and results driven
* Adabtable to new situations
* Enjoy a competitive environment
* Ability to work under pressure
HOBBIES
* Playing and watching live football
* Traveling and adventures
* Reading articles and listening to music
REFEREES
Available on request