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Sales Manager Customer Service

Location:
Austin, TX
Salary:
75000
Posted:
July 08, 2023

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Resume:

Gregory P. Moore

**** ** *** *: 512-***-****

Buda, TX 78610 adx544@r.postjobfree.com

Sales and Management Leader

Results-driven sales professional with extensive and varied experience within the construction equipment sales, rentals, and related industries. Skilled at developing and executing targeted business initiatives that drive customer growth, achieve sales objectives, and enhance bottom-line profits. Proven ability to manage sales and marketing efforts for commercial and residential construction, industrial maintenance, as well as, municipal and government procurement bids. Performance and objective driven leader, with strong intellect and the instinctive business skills required to drive sales organizations. Excellent skills in communicating, negotiating, leadership, and creative problem solving.

Particular Strengths include:

Key Account Management

Negotiations and Persuasion

Training and Development

Effective Oral and Written Communicator

Organizational Leadership/Team Building

Product Program Development

Branding, Positioning, New Market Research and Development

Project Management

Creative Sales Channel Solutions/Government Bids

PROFESSIONAL EXPERIENCE

RENTAL ONE, Austin TX Dec. 2020 – June 2021

Territory Sales

Managed specific geographical territory with responsibilities of developing relationships with on-site construction company personnel for equipment rental needs. Assisted Regional Sales Manager in development and training of new Sales Reps by demonstrating “Best Practices” in calling on customers on-site and offices. Represented Rental One within professional organizations, ABC, AGC, ASA, etc.

THE HOME DEPOT, Kyle TX Oct. 2019 – Dec. 2020

Department Supervisor

Train, Teach, and Coach store and department associates to continuously improve sales through merchandising and outstanding customer service standards. Utilize Home Depo’s SOP’s in collaboration with other DS’s and Store Management on key point placement and displays to maximize penetration during event and seasonal sales. Manage department inventories to ensure on-shelf product availability and overall customer satisfaction.

1st or 2nd Department District Ranking for previous Month, Quarter, & Year

Assist other Department Associates in “ESOP” Program

Recipient of first “Homer Award” within first 90 days

“Silver Award” Recipient (Six “Homer’s) within first 9 months

Salesperson of Month – December 2019

“VP” Recognition Award Recipient – September 2020

LEW HUDSON SALES, Central/SW Texas Nov. 2017 – Dec. 2018

Equipment Distributor

Independent equipment representative for multiple construction equipment manufacturers. Developing sales solutions to gain position and obtain sales growth into regional Independent and National rental companies. Nurtured relationships with companies Procurement and Purchase managers to maximize manufactures equipment placement.

Accounts managed: United Rentals, Sunbelt Rentals, HERC, Texas First Rentals, etc.

Territory coverage: San Angelo-Waco-Corpus Christi-Brownsville, TX

Represented TORO, Mi-T-M, Hyundai, Broce, Club Car, DynaPac, Norton, etc.

BIG CITY ACCESS, San Antonio, TX Aug. 2012 – Oct. 2017

Territory Manager

Responsible for all daily sales and rentals activities for scaffold services in the commercial, residential, municipal, and industrial sectors, in the San Antonio and South Texas markets. Performed all blue-print “take-offs” for bidding and quote purposes. Effectively directed daily schedules and assignments for 20+ men labor crew.

Continuously exceeded revenue goals, (83%)

Expanded labor crew size by 33% in first 9 months

Successfully secured scaffold services bid for new construction projects: University Hospital of San Antonio, and the TOBIN Performing Arts Center, each the highest revenue producing jobs, to date, in the company’s 14-year history.

COCA-COLA, INC., San Antonio, TX March 2011 – Aug. 2012

Market Development Manager

Cultivated new “On-Premise” Coca-Cola customers, while continuously providing full outlet support for current customers through collaboration for best services offerings.

Regularly exceeded unit goals for new Outlet goals

Increased TX Lutheran University Coca-Cola sales by 14% in 9 months

Successfully expanded product availability at Home Depot outlets

PRO-VIGIL, INC., San Antonio, TX Nov. 2009 – Feb. 2011

National Sales Manager / Partner Development

Supervised sales activities of construction security surveillance, for twelve (12) sales representatives in Texas, California, and Oklahoma Additionally managed sales efforts for representatives of “Dealer” companies in Phoenix, AZ and Atlanta, GA. Successfully implemented time and territory sales “best practices”, by developing individual sales and daily activity goals for personnel in all territories.

Increased rental revenue 18%, and units on rent total 16%, in first 6 months

Implemented “value added” rental feature, increasing contract billing revenue

Successfully negotiated and developed a “Co-Marketing Partner” relationships

with a multiple location Volvo Rents deliver in Louisiana.

TEXANA MACHINERY, San Antonio, TX Dec. 2007 – Oct. 2009

General Sales Manager

Managed daily activity of sales and rental of construction equipment in the San Antonio and Austin market. Established aggressive revenue goals and implemented new account management procedures to produce individual and team success. Actively pursued new accounts and maintenance of established accounts by accompanying salesmen in the field. Performed monthly employee assessments, training and development. Insured continued educational advancement opportunities.

Territory revenue increase over 22% in six months.

Exceeded new rental account customer quota by 10%.

Managed 13 sales representatives within Central Texas Area

SUNBELT RENTALS, Austin, TX April 1994 - Nov. 2007

Branch Manager Feb. 2006 – Nov. 2007 Managed branch operation with a primary focus on revenue growth, increasing profit, and managing risk. Provided leadership and direction in overseeing the performance of 18 branch employees across diverse functional areas. Full P&L responsibility including forecasting, budgeting and fleet management. Maintained full accountability for the attainment of branch monthly goals.

Managed the regional demand and sales of accounts and distributor network, providing downstream sales assistance and training

Exceeded forecast profit by successfully managing marketing, pricing, sales and distribution. $285,000 in 2007

$1.3M total fleet value increase, through accurate analysis management of equipment disposal market and retail sales market conditions

Sales Representative April 1994 - Feb. 2006

Developed and maintained more than 145 active accounts in the general and specialty construction markets. Continuously exceeded territory goals in sales revenues and new accounts opened through relationship building and aggressive account management and follow up.

“2 Million in Sales” Achievement Award

“Above & Beyond” Award – Total Revenue / New Accounts

EDUCATION / PROFESSIONAL

TEXAS CHRISTIAN UNIVERSITY Fort Worth, Texas

Bachelor of Science, Communications

4 Yr. Letterman-Football, SR. Captain

Professional Development:

Certified “Trainer the trainer” in safe operation of aerial work platforms and forklifts

Certified as “Competent Person” in scaffold erection and dismantle, including Suspended Scaffold

Professional Affiliations:

Associated General Contractors of America

Associated Builders & Contractors

American Subcontractors Association



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