Care Coordinator Administrative Assistant
Resume:
Della Wilson
Resident care coordinator
adx539@r.postjobfree.com
Thomasville, NC 27360
Summary
To find employment that will allow me to utilize my education and experience. I want to achieve higher goals in a secure position with a growing company
Work experience
Residential Care Coordinator
Residential Care Coordinator
Victorian Senior Care - Randleman, NC
November 2021 to Present
I supervise pca’s, med techs, housekeepers and sic’s. I make sure residents are receiving the best care possible. I answer directly to the director, I make sure everything is running smoothly. My #1 priority is resident care. I also have my cpr instructor certification and I am a med tech. Administrative Assistant
Ambleside Inc - Thomasville, NC
June 2016 to December 2020
Assist the QP
• Fax
• Scan
• Manage Client Funds
• Complete criminal background checks
• Complete E-Verify Checks
• Schedule Staff Trainings/meeting
• Complete DMV checks
• Schedule interviews
• Prepare new hire files and maintain them
• Enter staff time into Flex pay
• Answer a multiple line phone
• Schedule vehicle maintenance
• Schedule group home and day program maintenance
• Complete and process termination appraisals
• Complete client service billing weekly
• Schedule TB testing for staff
• Make copies as needed
• Take minutes for the human rights committee
• Disburse payroll checks
• Teach CPR class
• Teach 1st aid class
• Return medications to the pharmacy
• Input new hires into payroll
• Complete payroll/status changes
• Order office supplies online
• Enter direct deposit information
• Assist new hires with hire packet
• Assist new hires with core competency training
Group Home Manager
Ambleside Inc - Lexington, NC
April 2015 to June 2016
Managed 3 group homes with 9 clients for people with mental and developmental disabilities
• Review applications, conduct interviews and hire staff
• Prepare staff schedules
• Schedule staff for in-service training
• Work one-on-one with people who need services
• Reconcile time sheets
• Intake medications, review MARS and disperse medications to homes
• Manage 3 home leads, a day program lead and 36 paraprofessional
• Order client medications
• Schedule doctor appointments
• Meet with guardians and care coordinators
• Manage client funds
• Manage client records
• Assist with client behaviors
• Do involuntary commitments
• Construct monthly dinner menus
• Biweekly grocery shopping for all group homes
Customer Service
Old Dominion Freight Line - Thomasville, NC
2012 to 2013
Old Dominion freight line
• Answer phones
• Schedules pickups and deliveries
• Receive customer payment
• Communicate with terminals to get ETA and or locate freight Operations Manager
Monarch-Helping Dreams Take Flight - Albemarle, NC 2004 to 2010
Managed 30 staff in 3 homes for people with mental and developmental disabilities
• Assist in employment and termination of staff
• Prepare staff schedules
• Work one-on-one with people who need services
• Schedule staff for in-service training
• Reconcile time sheets
•
Education
Diploma in Medical Coding & Billing
Living Arts Institute - Winston-Salem, NC
February 2010 to 2011
East Davidson High School - Thomasville, NC
August 1989 to June 1993
Skills
Developmental Disabilities
Intellectual Disabilities
Senior Care
Medical Scheduling
Case Management
Management
Interviewing
Certifications and licenses
Cpr/1st aid instructor
June 2016 to September 2024
2016 – 2020
NCI Instructor
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