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Social Media Customer Service

Location:
Chennai, Tamil Nadu, India
Salary:
40000
Posted:
July 07, 2023

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Resume:

Arun Kumar V

Objective:

To seek a challenging position and to dedicate my service to a reputed organization to enhance my talents and skills.

1.Work Experience:

Entos De Pest Solutions Pvt Ltd

Designation: Operations Manager

Duration: From February 2023 to till date.

Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution

Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

Partner with cross-functional teams to improve proprietary tools and systems

Work closely with legal and safety departments to ensure that activities remain compliant

Oversee materials and inventory

Conduct budget reviews and report cost plans to upper management

Handling a Team of 12 Technicians.

2.Work Experience:

Trivitron Healthcare Private Limited

Designation: Admin Executive

Duration: From November, 2020 to February, 2022.

Designing and updating job descriptions.

Advertising the job openings on various social media platforms.

Handling all types of hiring like permanent and contractual.

Sourcing potential candidates from various sources like social media and professional platforms.

Screening incoming resumes and job applications.

Responsible for the interview schedules and walk-in drives.

Responsible for recruitment.

Salary Negotiation.

Issuing of Offer Letters.

Follow up with the candidate till onboarding.

Conducting Induction for the new joiners.

Conducting exit interview.

Verify the time sheet and attendance of the employees.

Managing employee’s files and data bases and update on regular basis.

Coordinate with the department heads to evaluate the performance of the employees.

Payroll Processing.

Issuing ID cards & Access cards.

Responsible for maintaining the records of office inventory.

Distributing the stationary as per requirement and keeping the record.

Checking the availability of stationary and other required things and ordering for them.

Maintaining the documents records.

Responsible for handling housekeeping with the premises.

Responsible for checking the cleanliness of office.

Responsible for checking the office assets are in good condition.

Responsible for handling Calls and Mails.

Supervised the monitoring of security guards.

Transportation & Accommodation Management.

Travel arrangements for staff, Higher Professionals, Vendors and Client visitors.

Upkeep & maintenance of the office facility.

Clearance of all bills after due diligence.

Handling day to day office activities which includes record attendance and checking attendance register.

Vendors analyzation and negotiating rates.

Organizing corporate events & recreational trips for all the teams.

Timely renewal of all AMC & agreements.

Update the new joiners and exit employee master data.

Responsible for taking care of Board room bookings and other meeting arrangements and schedules.

Handling of Casual Labor on daily basis depending upon the project.

Facility management.

3.Work Experience:

Chemplast Sanmar Limited

Designation: Executive Admin

Duration: From June, 2018 to Till September, 2020.

Responsible for maintaining the records of office inventory.

Distributing the stationary as per requirement and keeping the record.

Checking the availability of stationary and other required things and ordering for them.

Maintaining the documents records.

Responsible for handling housekeeping with the premises.

Responsible for checking the cleanliness of office.

Responsible for checking the office assets are in good condition.

Responsible for handling Calls and Mails.

Issuing ID cards & Access cards to the associates.

Supervised the monitoring of security guards.

Transportation & Accommodation Management.

Provided support during off-hours and weekends when needed.

Travel arrangements for staff, Higher Professionals, Vendors and Client visitors.

Responsible for coordinating with HR’s during the interview schedules and walk-in drives.

Upkeep & maintenance of the office facility.

Clearance of all bills after due diligence.

Handling day to day office activities which includes record attendance and checking attendance register.

Vendors, analyzing it and negotiating rates.

Maintenance of service reports for all critical items such as UPS & DG.

Organizing corporate events & recreational trips for all the teams.

Timely renewal of all AMC & agreements.

Update the new joiners and exit employee master data.

Responsible for taking care of Board room bookings and other meeting arrangements and schedules.

Responsible for booking of meeting rooms.

4.Work Experience:

Ravindra Bharathi Global School

Designation: Admin Manager

Duration: From November, 2017 to Till June, 2018.

Provided leadership in working toward a culture of partnership between Teachers.

Responsible for representing the school to public agencies.

Interpreted, analyzed and explained policies, procedures and programs.

Maintained all school certification, state requirements, safety procedures etc.

Managed school resources including financial and human resources.

Head of school operations.

Supported the professional development of teachers and staff.

Organized and maintained the school office.

Supervise office personnel.

Developed school campus safety plans and coordinated with community leaders in implementing them.

Assist school Principal with event planning, scheduling meetings, as well as managing school calendar.

Regularly interact with current and future parents by providing service that is professional.

Perform administrative responsibilities such as data entry, filing, billing, and detailed record keeping.

Manage the purchase of supplies budget.

Lead a team of 27 employees by providing guidance and direction to create a positive and productive working environment.

Organize events such as Graduate day, Sports meets and other events successfully.

5.Work Experience: Admin Executive

Merit Software Services (P) LTD

Designation: Front Office Executive

Duration: From November, 2016 to September, 2017.

Responsible for maintaining the records of office inventory.

Distributing the stationary as per requirement and keeping the record.

Checking the availability of stationary and other required things and ordering for them.

Maintaining the documents records.

Responsible for handling housekeeping with the premises.

Responsible for checking the cleanliness of office.

Responsible for checking the office assets are in good condition.

Responsible for handling Calls and Mails.

Handling security responsible for over the premises.

Issuing ID cards & Access cards to the associates.

Supervised the monitoring of security guards and housekeeping.

Provided support during off-hours and weekends when needed.

Travel arrangements for staff, Higher Professionals, Vendors and Client visitors.

Prepare and issue of Visa recommendation letters and address proof letters.

Prepare and issue of Bonafide certificate.

Responsible for coordinating with HR’s during the interview schedules and walk-in drives.

Responsible for calling and scheduling interviews and also joining.

Taking care of Facilities with the premises.

6.Work Experience: Administrator

DWI Online Marketing Private Limited

Designation: Executive Admin

Duration: From February, 2015 to November, 2016.

Responsible for maintaining the records of office inventory.

Distributing the stationary as per requirement and keeping the record.

Checking the availability of stationary and other required things and ordering for them.

Maintaining the documents records.

Responsible for handling housekeeping with the premises.

Responsible for checking the cleanliness of office.

Responsible for checking the office assets are in good condition.

Responsible for handling Calls and Mails.

Responsible for handling the petty cash and keeping the record of expenses.

Preparation of Cheque for the vendors.

Maintain Books of Attendance and monitoring swiping of employees.

Mail conversation with management and staffing.

Handling security responsible for over the premises.

Responsible for the maintaining of Agreement contracts with vendors.

Issuing ID cards & Access cards to the associates.

Supervised the monitoring and maintenance staffing, security and performance.

Provided support during off-hours and weekends when needed.

Travel arrangements for staff, Higher Professionals, Vendors and Client visitors.

Responsible for obtaining Insurance and also renewable.

Educational Qualifications:

BSC Computer Science from 2009 to 2012.

Certifications:

Diploma in Environment, Health and Safety.

NEBOSH certified Safety Officer.

ISOH certified Safety Officer.

Diploma in Hardware and Networking.

French A1 Level.

Computer Programming Skills:

●Operating Systems : MS Dos, Windows 98, 2000/XP/2007 & Vista.

●Tools : MS Office 98/2000/XP/2007

●Hardware and Networking

●SAP HRM

Personal Information:

Name : V. ArunKumar

Father’s Name : C. Venkatachalam

Date of Birth : 26.08.1987

Nationality : Indian

Marital Status : Married

Spouse Name : Revathi

Languages Known : English, Tamil, and French (A1 Level).

Permanent Address : 3/171 4th cross street, teacher’s colony,

Vettuvankeni, Chennai-600 115

Passport Number : M6947757

Declaration:

I hereby confirm that the information given in this form is true to the best of my knowledge and belief.

Date:

V. ArunKumar

+919*********

adx51g@r.postjobfree.com



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