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Customer Service Sales Manager

Location:
Mississauga, ON, Canada
Salary:
$18-20
Posted:
July 07, 2023

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Resume:

SH Sofiia Hohun

Mississauga, ON L*W *M* 1-416-***-****

adx519@r.postjobfree.com

PROFESSIONAL

SUMMARY

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship- building abilities.

SKILLS Excellent communication skills

Attention to detail

Experience of working in team

Multi-tasking and Prioritization

Organizational skills

Customer service

Appointment Scheduling

Technician Assistance

Staff Management

Multi-Line Telephone Systems

WORK HISTORY EYEBROWS AND LASHES TECHNICIAN 02/2023 to 06/2023 Private Beauty Salon, Mississauga Mississauga, ON Understanding clients' preferences and needs.

Maintaining high standards of hygiene and following safety protocols. Excellent communication skills, ensuring clear and effective client interaction.

Working well in team environment, supporting colleagues when needed. Delivering exceptional customer service and creating positive client experience.

Managed time efficiently in order to complete all tasks within deadlines Organized and detail-oriented with strong work ethic SALES MANAGER'S ASSISTANT 12/2022 to 05/2023

Mulu Jewelry, Mississauga Mississauga, ON

Monitored product samples and maintained clean and engaging showroom displays.

Researched and acquired product knowledge expertise in assigned product categories.

Managed over 20 sales/per day and optimized each step of sales process. RECEPTIONIST 04/2021 to 10/2022

Recreation hotel “Kyrylivka” Melitopol, Ukraine

Shared information about office hours to resolve walk-up and telephone questions

Accepted incoming mail and packages and routed to appropriate staff Answered telephone calls to provide information, take messages and set up appointments.

Listened closely to customer complaints and responded appropriately to issues.

Trained new hires on new appointment scheduling, opening, closing duties, and generating and balancing daily revenue reports. Handled payments and processed credit card transactions. Made room reservations for customers.

Managed multiple tasks and met time-sensitive deadlines Developed relationships with guests to meet client needs and encourage repeat service.

RESTAURANT MANAGER'S ASSISTANT 10/2021 to 02/2022

Fusion Place Vinnitsia, Ukraine

Managing team

Receiving banquet and birthdays orders

Greeted guests, coordinated well-timed delivery to reduce delays Worked well in team setting, providing support and guidance. Provide all relative information to main manager

EDUCATION High School Diploma Foreign languages

Humanitariam Lyceum 1, Vinnitsia, Ukraine

AVAILABILITY Monday 8am - 9 pm

Tuesday 8am - 9 pm

Wednesday 8am - 9 pm

Thursday 8am - 9 pm

Friday 8am - 9 pm

Saturday 8am - 9 pm

Sunday 8am - 9 pm



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