COHEN HAZEL

Katy, Texas

adx50r@r.postjobfree.com

Cell: 202-***-****

QUALIFICATIONS SUMMARY:

Over five (5) years’ experience in Microsoft 365 Security Administration role and proactively securing Microsoft 365 enterprise environments, responding to threats, performing investigations, and enforcing data governance. I also possess over 18 (eighteen) years of hands-on detail-oriented technical skills as a Network Cable and Home/Business Security Installer.

.

ACCOMPLISHMENTS/SKILLS:

Administer user and group access in Microsoft 365 Explain and manage Azure Identity Protection

Plan and implement Azure AD Connect Manage synchronized user identities.

Explain and use conditional access Describe cyber-attack threat vectors.

Explain security solutions for Microsoft 365 Plan for and deploy secure mobile devices

Configure various advanced threat protection services for Microsoft 365

Implement information rights management Secure messages in Office 365

Configure Data Loss Prevention policies Deploy and manage Cloud App Security

Implement Windows information protection for devices Plan and deploy a data archiving and retention system

Create and manage an eDiscovery investigation Manage GDPR data subject requests.

Explain and use sensitivity labels

Perform installation and service of low voltage systems

professional experience:

CORNERSTONE GLOBAL TECHNOLOGIES LLC March 2020 - Present

Fairfax, VA

●Hands-on migration/deployment of Exchange 2007/2010/2013 to M365 solution, hybrid solution and M365 to G-suite migration.

●Experienced in managing exchange online using the exchange admin center.

●Maintenance and Support of the M365 platform and the capabilities provided by the applications and services that make up the suite. Such as Azure AD, email messaging, calendaring, contact management and other collaboration tool sets including SharePoint Online, Microsoft Teams, and One Drive

●Knowledge in synchronizing directory objects from on-premises to M365.

●Maintenance and Support of the Google workspaces and the capabilities provided by the applications and services.

●Provide support as needed and Maintain a queue of trouble tickets - resolve trouble tickets. Also, responsible for timely and effective closure of hardware and software issues

●Managing relationships with technologies that extend these core capabilities. Such as external mail delivery, filtering, anti-spam, multi-factor authentication, and conditional access.

●Health management of Microsoft O365 and Intune cloud and hybrid services

●M365 security and compliance, M365 dependent infrastructure management, endpoint management

●Knowledge of PowerShell scripting.

●Good to have MS-900 Certification, SC-900.

XFINITY March 2022 - Present

Houston, TX

Home Security Technician

●Perform installation and service of low voltage systems in accordance with Brinks Home minimum installation standards, the National Electric Code, manufacturer’s instructions, and Brinks Home Safety Policy.

●Facilitate the service of common systems in your area through effective communication, leadership, and organization.

●Service and repair common systems in your area. Assist more senior personnel in the service of complex systems.

●Provide training and support to less senior technicians.

●Responsible for customer on-boarding.

●Operate job related mechanical equipment (bucket truck, scissor lift, trencher, etc.

●Communicate work in progress according to the currently accepted procedure.

●Understand and complete all UL, FM, and Mercantile paperwork, as required.

●Participate in after hour’s on-call rotation.

●Adhere to and maintain a working knowledge of all relevant company policies, manuals, and procedures.

●Other tasks as assigned by direct supervisor or Senior Leader.

ONE PATH/GOOGLE January 2018 - March 2020

Atlanta, GA

Microsoft 365 Security Administration

●Managing the administration of the Microsoft 365 application suite (including but not limited to Office 365, Exchange Online, SharePoint Online, Teams, Intune, ATP, DLP, MFA, Cloud App Security, O365 Security, and Compliance).

●Primary administrator and subject matter expert for M365 suite providing guidance and best practices for the proper setup and ongoing maintenance.

●Maintains, optimizes, and troubleshoots SharePoint and Teams sites, DLP, sensitivity labels, and policies.

●Maintains, optimizes, and troubleshoots mailboxes, distribution lists, mail flow, and mail security rules.

●In coordination with the Information Security team, performs security sweeps and responds to security alerts within Defender and Cloud App Security.

●Analyzed and tracked threats and performed threat hunting duties in partnership with the Information Security team.

●Deployment and operational management of Intune MDM and future capabilities as introduced in the strategic roadmap.

●Coordinate with the Service Desk to deploy security and functions updates to endpoints connected through Azure AD.

●Maintain group policies and system security, including MFA, and SSO.

●Engage with business process owners to find automated solutions within the M365 platform, or through integrations with 3d Party applications.

●Research new Microsoft 365 platform capabilities and provide recommendations on establishing new services and processes.

●Collaborate with other IT analysts, engineers, leaders, and development teams to enable smart solutions for business challenges.

Cable & Security Installation Technician

●Participate as a subject matter lead in modernization projects as the company continues to migrate away from legacy on-premises Microsoft e Ensuring a quality broadband internet installation, connection, reconnection, and disconnection, with broadband equipment and service.

●Work both inside and outside of residential homes installing new Broadband integrated digital TV, high speed internet and voice services.

●Audit networks including ping tests, trace routing and speed tests.

●Comply with FCC, NESC, OSHA technical standards; and well versed in the fundamentals of residential customer wiring and installation.

●Train customers on use of equipment ensuring the highest degree of end-user satisfaction.

●Troubleshoot and repair clients' broadband service and equipment including issues with coaxial cables, radio frequency and AC/DC transmissions.

VERIZON October 2006 – December 2017

Tampa, FL

Installation Technician

●Received work assignments and trouble cases from designated employees or via tablet.

●Installed, rearranged, and maintained inside wiring.

●Rearranged and reconnected fiber optic wiring at pole, underground or building terminals.

●Performed necessary work to connect, disconnect, test, repair and maintain various types of company and customer provided telephones and equipment.

●Configured customers’ computers and equipment.

●Performed diagnostic tests on integrated circuit equipment to determine trouble.

●Interpreted service orders and circuit diagrams.

●Evaluated customer communication needs and promoting the sale of company products and services, and referring customers to the appropriate office.

●Responsible for arranging work load and dealing directly with the appropriate center.

education:

●Bachelor of Science Degree in Education & Music - CUNY- Lehman College, graduated - 05/2000

●Associates of Applied Science Degree in Liberal Arts - CUNY- Bronx Community College, Graduated - 5/1997

●Master Installer Certification - 3rd Level Certification for RF Network Installation - NCTI/Telecommunication Engineering Specialist

●Microsoft 365 Security Administration Certified

●Currently pursuing MS-900: Microsoft 365 Fundamentals Certification

●Currently pursuing AZ-500: Microsoft Azure Security Technologies Certification

reference:

●References will be furnished upon request.

Contact this candidate