Customer Service Medical Assistant
Resume:
Julie Corcoran
Harrison, MI *****
*****************@*****.***
Quality focused applicant with several years of customer service experience. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Medical Assistant and Front Desk
Partners In Health - Traverse City, MI
May 2020 to March 2023
• Assisted providers with medical procedures
• Performed phlebotomy
• Provided wound care treatment
• Escorted patients to exam rooms
• Recorded patient vital signs
• Answered a high volume of phone calls
• Verified and scheduled patient appointments
• Verify Insurance Eligibility
• Collect and Post Copays
Medical Assistant
The Walk In Clinic - Traverse City, MI
June 2019 to March 2023
Responsible for staff scheduling.
Performed all aspects of medical assisting
Processed, labeled, and collected multiple laboratory specimens Reviewed physician orders and performed tasks as required Evaluated patient care needs, prioritized treatment, and maintained patient flow to maximized productivity.
Radiologic Technologist Student Intern
Munson Healthcare - Grayling, MI
May 2018 to May 2019
Educated patients on procedures and helped minimize anxiety while enhancing cooperation. Used beam-restrictive devices and patient shielding techniques to minimize patients' exposure to radiation.
Processed, labeled, and collated diagnostic images into appropriate patient records. Used mobile imaging in operating or emergency rooms and at patients' bedside. Reviewed physicians' orders to determine patients' medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images. Evaluated patient care needs, prioritized treatment, and maintained patient flow. Emergency Department Unit Clerk
Munson Healthcare - Traverse City, MI
October 2008 to May 2019
Analyzed departmental documents for appropriate distribution and filing. Worked directly with Emergency Department Physicians and Nurses. Initiated patient transfers to other Medical Facilities. Input Physician orders for Priority One and Trauma patients. Answered numerous phone calls and directed visitor to the appropriate rooms. Education
Associate in Applied Science Radiography
Mid Michigan College - Harrison, MI
July 2015 to May 2019
Skills
• Experience Administering Injections (4 years)
• Phlebotomy (4 years)
• EMR Systems (8 years)
• Patient Care (4 years)
• Vital Signs (4 years)
• Venipuncture
• Triage (4 years)
• Medical Office Experience (10+ years)
• Medical Scheduling (3 years)
• Computer Operation (10+ years)
• Anatomy Knowledge (4 years)
• Hospital Experience (8 years)
• Patient service
• Microsoft Office
• Customer service
• Typing
• Laboratory experience
• Clerical Experience
• HIPAA
• Medical Terminology
• Insurance Verification
• Guest Services
• Phone Etiquette
Groups
Phi Theta Kappa Honors Society
Present
Honors society for 2 year colleges for achieving academic excellence Additional Information
Skills
Strong verbal communication
Strong organizational skills
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