Grace Finesse

Melissa, Tx adx4fs@r.postjobfree.com 469-***-****

Summary

LVN with 11 years nursing experience and over 10 years of working in corporate; seeking for an opportunity in a reputable health care environment to apply my knowledge, passion, assist patients and grow. Great organizational skills, ability to communicate effectively and professionally.

WORK EXPERIENCE

Settlers Ridge care center Celina, Tx

LVN 05/2017 - Current

● Resident Care and Supervision: Provided exceptional care to long-term residents under the supervision of the Director of Nursing. Demonstrated a commitment to ensuring their well-being and safety while maintaining a compassionate and respectful approach.

● Compliance and Standards: Upheld nursing service objectives, goals, and standards in accordance with licensure requirements of the Nurse Practice Act. Ensured adherence to best practices and maintained high-quality nursing care, fostering a safe and comfortable environment for residents.

● Medication Administration and Physician Orders: Proficiently administered medications and treatments to residents as prescribed by physicians. Accurately received, transcribed, and implemented physician orders, demonstrating strong attention to detail and adherence to proper protocols. Effectively communicated with the healthcare team to ensure coordinated care.

Carrara Care center Plano, TX

LVN 05/2018-2019

● Patient Care and Monitoring: Skilled in observing and assessing patients daily, reporting changes in condition to physicians promptly, and implementing the plan of care as directed. Demonstrated ability to administer medications as prescribed and collect relevant data for patient evaluation and assessment

● Documentation and Communication: Proficient in receiving, transcribing, and implementing physicians' orders accurately, ensuring effective communication within the healthcare team. Experienced in investigating and documenting incidents and accidents related to patients. Skilled in working with patient's families, providing updates on necessary information and changes in the patient's condition.

● Leadership and Supervision: Experienced in supervising the day-to-day activities of Certified Nursing Assistants (CNAs) involved in direct patient care. Able to oversee and guide their work, ensuring quality care and adherence to protocols. Exhibits strong leadership skills in coordinating and delegating tasks to support efficient healthcare operations.

Accentcare Mckinney, TX

Intake Coordinator 08/2016 - 02/2017

● Coordination of Client Discharge: Proactively initiated and coordinated the transfer of client information from the hospital to AccentCare home health. Ensured seamless transition and continuity of care for clients, facilitating a smooth discharge process.

● Effective Communication and Information Relay: Successfully relayed discharge information from social workers and field marketing associates to various home health offices under Accentcare. Maintained clear and concise communication channels to ensure accurate and timely dissemination of information.

● Compliance and Order Acquisition: Demonstrated diligence in obtaining necessary orders from physician offices to initiate services. Ensured compliance with legal requirements, standards, policies, and procedures, including Accent Care's compliance program. Verified insurance eligibility and eligibility of Medicare patients for home health services to comply with program guidelines.

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Treemont Nursing and Rehabilitation Mckinney, TX

LVN 03/2013 - 08/2016

● Patient Care and Assessment: Demonstrated expertise in providing high-quality patient care and assessment as an LVN nurse. Proficient in monitoring and evaluating patients' conditions, administering medications, and implementing care plans. Skilled in observing and reporting changes in patients' health status to the healthcare team.

● Documentation and Collaboration: Adept at maintaining accurate and detailed patient records, including nursing assessments, treatments, and medication administration. Collaborated effectively with interdisciplinary healthcare professionals to ensure comprehensive care delivery and achieve optimal patient outcomes.

● Patient Education and Support: Provided compassionate patient education and support, ensuring patients and their families were well-informed about their health conditions, treatments, and self-care practices. Offering emotional support and encouragement, fostering a patient-centered and caring environment.

Harley Davidson financial Services Plano, TX

Repossession specialist 08/2007 - 08/2010

● Loss Mitigation Portfolio Management: Successfully managed a regional loss mitigation portfolio independently, ensuring effective delinquency management and minimizing losses for the company. Demonstrated exceptional organizational and self-management skills in this self-paced position.

● Delinquency Minimization: Implemented strategies to minimize loss by offering payment options, negotiating account settlements, and repossessing collateral from clients unable to fulfill their charged-off accounts. Collaborated with skip tracing companies to locate clients with collateral, effectively managing the delinquency process.

● Goal Achievement and Performance: Consistently met assigned monthly goals, showcasing a strong commitment to meeting and exceeding performance targets. Thrived in a self-paced work environment, maintaining excellent organizational skills and self-discipline to achieve desired outcomes. Countrywide Mortgage Richardson, TX

Customer Service Representative 04/2005 - 07/2006

● Exceptional Customer Service: Possess extensive customer service skills with a proven ability to provide outstanding support and assistance to clients. Demonstrated professionalism, empathy, and effective communication in addressing client inquiries and concerns.

● Mortgage Product Expertise: Deep understanding of mortgage products, including various loan types, interest rates, and terms. Well-versed in explaining mortgage-related concepts to clients and providing accurate information to assist them in making informed decisions.

● Responsive Client Support: Proficient in promptly responding to clients' mortgage inquiries, such as payment changes, insurance needs, and escrow matters. Demonstrated the ability to address client questions effectively, resolve issues efficiently, and ensure client satisfaction throughout the mortgage process.

Education and Training

Dallas Nursing Institute Dallas, TX, USA

Nursing

2012

SKILLS & INTERESTS

Skills:

● Excellent communication: Strong communication skills with the ability to effectively convey information and ideas to diverse audiences.

● Computer proficient: Proficient in utilizing various computer applications and software to optimize productivity.

● Time management skills: Skilled in prioritizing tasks, meeting deadlines, and maximizing efficiency through effective time management.

● Results-oriented: Driven by achieving goals and delivering measurable outcomes.

● Self-motivated: Proactive and self-driven, taking initiative and ownership of work responsibilities.

● Goal-oriented: Focused on setting and achieving objectives, breaking them down into actionable steps for success.

Languages:

● English (Fluent)

● Shona (Fluent)

Interests:

● Cooking:Passionate about cooking and exploring diverse culinary techniques to create delicious and visually appealing dishes.

● Technology Enthusiast: I have a keen interest in staying updated with the latest technological advancements, which has helped me stay current with graphic design trends and livestreaming technologies.

● Music Appreciation: I have a great appreciation for music and enjoy exploring different genres. This passion often translates into creating visually appealing graphics that complement the mood and theme of church services.

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