LAYNE PAWLONEK

adx4eq@r.postjobfree.com Las Vegas, NV 702-***-****

EXPERIENCE

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Marianna’s Supermarket

Assistant manager, Lead cashier

Train and assist new employees with customer service and store protocol as well as procedure.

Presume the duties of manager in managers absence, oversee online shopper orders, pick-up or delivery.

Maintain a clean welcoming environment with daily cleaning regimen. Assuring consumer safety with constant monitoring for hazards and isles free from product spillage, clean and slip-free floors and store items are properly stocked to prevent falling.

03/20 – 10/20

WHISPERING SANDS /ECHO PARK MOBILE HOMES PARK

JOB TITLE: TRAILER SALES/ASSISTANT TO PROPERTY MANAGER

• Trailer sales

• Process all rent collections, direct tenant request to appropriate departments

• Assist Property Manager with any other duties

• General administrative/ office requirements.

ABBEY DENTAL –03/18- 2/20

JOB TITLE: FRONT DESK REPRESENTITIVE

• Inbound and outbound follow-up calling

• Set, and guide patients with appointments and medication information as needed.

•Assist patient with any issues and complaints• Coordinate with physicians, and labs concerning medical records, blood work, and x-ray requests.

• Keep office updated and clean, patient records updated for physician and other staff members.

• General office duties

02/17 – 03/18

C-3 (CUSTOMER CONTACT CHANNELS) UNITED HEALTH CARE

ESCALATIONS

CALL CENTER SUPERVISORY MANAGER, REPRESENTITIVE TRAINING SUPERVISOR

Teach phone edict, assure knowledge of healthcare plan protocol ensure pleasant customer issues resolving experience, maintain high morale and high standard of professionalism for all trainees to follow.

Professional, very detail oriented, Team Player.

Excellent communication skills, Computer literate, Microsoft office 365, Windows, Adobe, type 50 wpm.

Fast learning, Flexible with time (can work overtime), Troubleshooter, Problem solver, Fast thinker.

EDUCATION: graduates Pomona High Advada, CO Studying online courses in business and public relations.

REFRENCES UPON REQUEST

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