Post Job Free

Resume

Sign in

Technical Support Quality Control

Location:
Moyock, NC, 27958
Posted:
July 06, 2023

Contact this candidate

Resume:

Matthew D. Mullins

*** ******** ***

Moyock, NC *7958 US

Evening Phone: 252-***-****

Day Phone: 252-***-****

Email: adx4en@r.postjobfree.com

Work Experience:

Currituck County Schools 05/2016 - Present

Director of Operations

●Oversee the daily maintenance operations of all Currituck County Schools facilities while maintaining a focus on providing a safe, clean, and healthy learning environment for the students

●Oversee and manage various maintenance trades personnel during daily operations in support of students and staff

●Assist building administrators in scheduling, training, and supervising custodial employees

●Research and maintain parts inventories in support of the needs of the trades personnel

●Act as the administrator for the Computerized Maintenance Management System (CMMS)

●Direct, assist, and inspect employee projects

●Assist and advise personnel on complex repair and troubleshooting operations

●Interact with district and school administrators in order to meet their specific maintenance, repair, and future planning needs

●Understand design and construction requirements of various styles of school facilities

●Read and interpret blueprints, construction drawings, wiring diagrams, mechanical plans, etc. and modify when necessary

●Lead maintenance team pre-shift and project meetings, as well as contractor pre-project and project progress meetings

●Direct maintenance and contract personnel in daily facilities maintenance and repair operations

●Manage several minor and complex projects simultaneously, while meeting project completion schedules and cost objectives

●Currently working in collaboration with general contractors, architects, design-build teams, site superintendents and county engineers to design, plan, and oversee construction of three school building projects which have a combined budget in excess of $65,000,000

●Control project budgets and manage contractor pay schedules

●Develop personnel safety guidelines, procedures, and practices and ensure adherence

●Act as the LEA AHERA Designee (Asbestos) for the school system

●Maintain oversight of all rural water systems and school septic systems by managing water and septic operators

●Manage, track, and schedule all pertinent school system inspections including fire protection systems, elevators, boilers, generators, asbestos integrity, backflow, water systems, and septic systems

●Plan, implement, and oversee continuous school modernization projects

●Develop life cycle replacement plans for critical facility systems including roofing, mechanical, electrical, and building automation

●Design project requirements, solicit contractor proposals, make contractor selections through formal and informal bid processes, write and grant contracts, and maintain oversight of projects to completion

●Negotiate, write, and grant numerous service contracts

●Plan and conduct informational meetings and job training sessions for various maintenance, custodial, and transportation personnel

●Work in conjunction with local government entities to ensure proper zoning, planning, permitting, and inspections of school system projects

●Work with other internal school system departments to coordinate and implement combination projects

●Investigate yearly Capital Improvement needs, solicit bids, create yearly Capital Outlay spreadsheets and budgets, present findings and potential projects to the Superintendent and the School Board

●Oversee and maintain balanced Capital Outlay and Operating budgets

●Review, manage, and authorize payment of facility utility expenditures

●Manage and direct material and supply expenditures for daily maintenance operations

●Utilize public speaking skills to conduct, lead, or participate in various committee, board, and administration meetings and public forums

●Develop job descriptions, policies, and operational guidelines for personnel

●Maintain maintenance records, documents, contracts, warranties, etc.

●Manage employee sick, personal, and vacation leave records

●Approve/Disapprove leave

●Document employee disciplinary infractions, counsel employees, and work in conjunction with human resources in the implementation of disciplinary action when necessary

●Assess position needs, solicit interest, interview, select, and hire candidates

●Information pertaining to transportation director duties, available upon request

Naval Facilities Engineering Command 01/2011 – 05/2016

Electrical Engineering Technician

●Rotate shifts on a weekly basis in order to maintain the efficient operation of a 24/7 Utility Operations Center (UOC)

●Maintain records, technical data, utilization data and technical documents of utility systems and components

●Plan, write, review and execute utility switching orders and oversee all utility switching operations (Electrical, High Voltage Electrical, Fresh Water, Compressed Air, Salt Water, Steam) using one line diagrams and SCADA (Supervisory Control And Data Acquisition)

●Use quality control measures to ensure proper job scheduling, in regards to equipment outages, construction, and repair operations

●Utilize the LOTO (Lock Out/Tag Out) procedural system to ensure the safety of personnel during utility, equipment, and maintenance repair evolutions

●Work in conjunction with utilities personnel, facilities maintenance personnel, supervisors, and engineers in order to provide technical guidance and input in troubleshooting, testing, and evaluating operations and procedures

●Apply a working knowledge of engineering principles, concepts, and theory to advise utilities and maintenance personnel on various troubleshooting, maintenance, and construction operations

●Apply experience in construction principles and practices to provide technical advice to project engineers with respect to utility systems and controls upgrades, as well as to work with construction managers and technicians in resolving electrical controls and construction discrepancies to ensure quality services from contractors

●Program, monitor, operate, troubleshoot, maintain, and repair PLC control systems, SCADA systems, and associated computer systems and serve as the System Administrator for all SCADA system networks (Microsoft, Non-Microsoft, ICONICS, Wonder Ware, HSQ, BayView)

●Advise, train, and support co-workers

●Plan, design, procure quotes, implement and complete system upgrade projects

●Act as the technical liaison for larger utility system projects

●Oversee technical support contracts and authorize funding to sustain them

●Read and interpret one-line diagrams, schematic diagrams, wiring diagrams, interconnect diagrams, blueprints and construction drawings during daily operations

●Utilize extensive experience in maintenance and construction safety standards, requirements, and practices to conduct workforce safety briefings for daily utility operations and enforce strict adherence to safety and the use of proper PPE

●Use familiarity of the functions, methods, and the correlation between the various work centers, shops, codes, etc. to aide in properly sequencing and scheduling maintenance and repair operations

●Exercise independent judgment and demonstrate personal initiative and creativity on a daily basis to independently resolve operational concerns in an educated manner

●Act in conjunction with Facilities Maintenance Specialists and building custodians, to proficiently resolve various facility and utility issues by determining the appropriate operating procedure and support group utilization to most efficiently alleviate the concern

●Employ technical writing skills to create urgent task orders, contract change orders, and other associated paperwork using MS Office programs (Outlook, Word, Excel, PowerPoint, etc.) to assist in daily operations

●Create service requests, work orders, and purchase requisitions using the NAVFAC MAXIMO software application

●Create, manage, and maintain UOC work schedules, as well as leave and overtime records

●Strictly adhere to fraud, waste, and abuse prevention guidelines

Sound Electric, Inc. (Self Employed) 01/2006 – Present

President

●Meet with customers/clients to determine their project needs

●Work with vendors, suppliers, and product specialists to determine the proper material and equipment requirements

●Compile detailed material and equipment lists for all projects and use compiled lists along with standard construction bidding practices, estimating software, and technical writing skills to design, plan, prepare, and present detailed construction cost estimates (either “Time/Labor and Material” or “Fixed Cost”) and detailed work specifications for small to medium industrial, commercial, and residential electrical projects

●Scope and negotiate contracts and modification change orders

●Utilize detailed estimates to perform construction tasks of these projects using blueprint reading skills to read blueprints, plans, and technical drawings

●Supervise/Manage full-time and part-time employees through the production and inspection phases

●Coordinate with other trades contractors through critical project evolutions in order to determine and schedule job sequencing for a smooth and timely project completion

●Perform quality control inspections of the construction work throughout the production process to ensure proper tolerances, specifications, quality standards, and code compliance

●Review the work, identify problems, define needs, adjust duties and methods accordingly, and recommend required design changes if needed

●Correct and change specifications and blueprints according to the recommended changes

●Oversee material requirements and substitute material when necessary

●Serve as the first point of reference for employees and various contractors in resolving all issues pertaining to the installation and repair processes

●Identify potential project delays and initiate corrective actions accordingly

●Meet with employees on a weekly basis to review safety guidelines and OSHA safety requirements, as well as train them on proper safety procedures

●Run service and troubleshooting calls on all electrical/electronic/electromechanical equipment (industrial, commercial, and residential)

●Maintain an open dialogue with customers to assure customer satisfaction and ensure quality services

●Use quality control measures to ensure job scheduling, accurate estimating, and maximum productivity

●Maintain all business records (receipts, invoices, estimates, material lists, job completion percentages, taxes, payroll, etc.)

●Develop an annual operating budget and oversee and control all operating expenses to maintain a balanced budget

●Use business software to monitor productivity and costs

●Exercise independent judgment and demonstrate personal initiative and creativity on a daily basis

●Perform minor carpentry, drywall repair, painting, plumbing, etc. when necessary to ensure a finished product and customer satisfaction

Naval Facilities Engineering Command

11/2009 - 12/2010

Electronic Industrial Controls Mechanic

●Maintain, test, calibrate, troubleshoot and repair all electrical/electronic equipment, circuit breakers, and relays associated with base power distribution and ship-to-shore power in order to ensure the safety of all personnel and equipment downstream of the power distribution center

●Maintain, test, calibrate, troubleshoot, repair, and program electronic breaker trip units and electronic solid state relays

●Maintain, troubleshoot, repair, and monitor watt/hour meters to ensure base energy efficiency

●Perform performance verification tests and install electronic retrofit kits

●Coordinate with ship temporary power electricians to determine the power needs of the ship in for repair

●Exercise independent judgment and demonstrate personal initiative and creativity on a daily basis, requiring

●Maintain all test, calibration, and repair records and associated paperwork

Naval Facilities Engineering Command

08/2009 - 11/2009

Maintenance Electrician

●Perform all aspects of installation, maintenance, troubleshooting, and electrical repair of various commercial and industrial electrical systems, electronic systems, and controls (Breaker Panels, Breakers, Lighting, Ballasts, Energy Management Systems, HVAC Controls, DDC Control Devices and Equipment, Motors, Motor Controls, Relays, Pumps, Automatic Door Controls, etc.)

●Answer emergency trouble calls

●Diagnose fault conditions

●Coordinate work with various other trades (Carpenters, Insulators, Painters, Machinist, Tinsmiths, Plumbers and HVAC Mechanics) to ensure a safe and timely job completion

●Work with contractors, manufacturers, and supply sources to maintain material control and investigate material availability

●Research obsolete materials to determine replacement solutions and the cost of manufacturing and fabricating the replacements to complete the repair or project in a timely manner

●Use negotiating skills and communication skills in providing technical support to various different trades personnel in order to schedule and coordinate all associated tasks and procedures necessary for a successful and timely job completion

●Perform scheduled electrical preventative maintenance tasks on assigned electromechanical equipment, following proper written PM procedures

●Exercise independent judgment and demonstrate personal initiative and creativity on a daily basis in all aspects of the repair work from job planning, material procurement, and work order sequencing to project completion

●Maintain proper documentation of materials ordered, fund usage, and job completion percentage data

●Use blueprint reading skills to work from blueprints, plans, and technical drawings

●Inspect work to ensure proper installation and use technical writing skills to initiate equipment performance verification reports

●Work with Facilities Maintenance Specialists (FMS's) and building custodians in order to coordinate service and maintenance jobs

●Work alone, and at times, with FMS's to determine if a job is "Beyond Scope" and initiate cost estimates to assist the planners in the initial job planning phases of those projects

Ford Motor Company

05/2006 - 01/2007

Industrial Maintenance Supervisor

●Supervise/manage approximately 25 electrical and mechanical trades personnel while providing the proper level of technical support to ensure the maximum up-time and quality productivity of an automated production facility

●Supervise, advise and oversee trades personnel (Electricians, HVAC Mechanics, Toolmakers, Millwrights, Pipefitters, Welders, Sheet Metal Mechanics, Carpenters, Painters and Machine Lubricators) during the daily operations of a production facility

●Direct work, select employees, and assign tasks

●Effectively communicate work requirements and procedures, instruct employees in new processes and provide guidance when problems arise

●Establish performance standards, counsel employees on performance, and make formal and informal performance appraisals

●Conduct daily meetings to discuss work requirements, methods, and procedures

●Negotiate labor disputes with personnel and union representatives

●Handle daily human resource and administrative issues for personnel under my supervision

●Ensure personnel safety compliance and conduct weekly safety meetings to ensure OSHA standards compliance

●Administer safety, fire prevention, and environmental protection training programs to ensure that the work force, shops, and equipment are operating according to proper safety practices and procedures

●Assist Health and Safety Department in accident investigations

●Assist in troubleshooting operations on equipment breakdowns

●Use quality control measures to ensure job scheduling and maximum productivity

●Provide cost effective and quality maintenance services and implement process and quality improvement programs

●Perform facility and equipment inspections to determine maintenance and repair requirements

●Using technical writing skills, develop and initiate preventative maintenance programs and energy management initiatives

●Coordinate various trades personnel on production breakdown repairs, as well as preventative maintenance and construction projects

●Oversee internal construction projects, as well as contractor construction, modification, and repair projects

●Interpret plans and specifications for conformance to engineering standards

●Serve as the first point of reference for employees and contractors in resolving all issues pertaining to the manufacturing and repair processes (troubleshooting, modification, repair, programming, etc.)

●Use technical writing skills to prepare detailed discrepancy reports of equipment failures as well as daily shift turnover reports

●Use discrepancy report data to update technical requirements to reduce costs, improve production completion time, and eliminate rework on future projects

●Maintain parts and materials inventory and order as needed

●Attend and contribute to weekly project progress meetings with Ford Vehicle Operations representatives as well as contractor project managers

●Maintain project progress and completion records

●Inspect completed projects to ensure quality standards compliance

●Process payroll and coordinate and schedule leave for personnel

Ford Motor Company 05/1994 - 05/2006

Electrical/Electronics Technician

●Perform all aspects of installation, programming, maintenance, troubleshooting, and repair of automated electrical/electronic production facility equipment (Single Phase and Three Phase Power Distribution, Buss Duct, Transformers, Breaker Panels, Lighting, Ballasts, Energy Management Systems, HVAC and Gas Furnace Controls, DDC Controls and Devices, Motors, Motor Controls, Relays, Control Cables, Networking (LAN), Computerized Display Systems, Computer Based Electronic Devices, Network Cables, Chillers, Allen Bradley PLC 5 and SLC 500 Programmable Logic Control Systems(PLC programming via 6200 and RS Logix software), Allen Bradley Panelview Computer Controlled Touch Screen Systems(programming via 1400e software),Allen Bradley Variable Frequency Drives, Kawasaki and Yaskawa Robotics Programming and Maintenance, AC and DC Resistance Welding Systems, Stud Welding Systems, Trumpf Laser Cutting Systems, AC and DC Motors, Motor Control Systems, Limit and Proximity Switches, Hydraulic and Pneumatic Systems, Automated Hoist Systems)

●Demonstrate personal initiative and creativity on a daily basis in order to resolve equipment discrepancy repairs

●Oversee equipment repairs during critical production breakdowns, coordinate the proper trades, and provide technical support to personnel during breakdown repairs, preventative maintenance procedures, and repair and installation projects

●Provide technical guidance and training to less experienced technicians

●Provide hardware and software support to end-users and customers

●Perform inspections, preventative maintenance procedures, and calibration procedures on various automated equipment

●Work closely with Ford engineers and approved contractors on small and medium process improvement projects to ensure that new equipment, hardware, and software installations and processes are in compliance with Ford standards and specifications for quality, productivity, and safety

●Design, install, program, network, and maintain all computer work stations, computer display marquees, and computer based electronic devices affiliated with the fault and discrepancy notification system (PLC computer programming, Microsoft network based computer programming, database maintenance, software upgrades and modifications, electrical/electronic peripherals repair, etc.)

●Collect fault trend data for use in production loss and down-time minimization

●Collect technical data, test, confirm, and approve or disapprove new equipment installation and test results

●Provide technical recommendations for corrective action

●Instruct other technicians and supervisors in robot programming and maintenance, as well as, HMI touch screen programming

Chesapeake Public Schools

08/1992 – 05/1994

Maintenance Electrician

●Perform all aspects of installation, maintenance, troubleshooting, and repair of various electrical systems including: Fire Alarm Systems, Commercial Food Service Equipment, Power Distribution, Transformers, AC and DC Motors, Control Circuits, Relays, Lighting and Ballasts, Theatre Lighting, Public Announcement, Sound Systems, and HVAC Controls

●Diagnose equipment repair needs and coordinate the repair with other trades personnel for proper job sequencing

●Exercise independent judgment and demonstrate personal initiative and creativity on a daily basis

●Coordinate with contractors to complete new equipment installation and testing projects in a timely manner

●Use technical writing skills to maintain all proper documentation and associated paperwork

●Use interpersonal skills to effectively interact and communicate with directors, administrators, and teachers during daily tasks

Education:

Ford Norfolk Training Center

Industrial Electrical

●Allen Bradley PLC3 & 5 Maintenance and Programming, Kawasaki Robotics Maintenance and Programming, Motoman Robotics Maintenance and Programming, Trumpf Laser Maintenance, Reidel Chiller Maintenance, Rockwell International Laser Safety, Weldtronic Resistance Welder Maintenance and Programming, Emhart/Warren Stud Welding Technology, Rockwell RS Logix 5, 500, 5000, Allen-Bradley Panelview 1500E, Stanley Fastening Systems, Energy Management and Power Control (LOTO), Electrical Arc Flash

Michigan State University

Emergency Response

●First Responder, Incipient Fire Fighter, High Angle Technical Rescue, Regional Pathfinder, Hazmat, and Confined Space

Infotec (ECPI)

Computer Networking

●Microsoft 2000 Professional Networking

Tidewater Community College

Associates of Applied Science, Electronics Technology

●Electrical and electronics theory and principles, engineering principles, digital circuitry, microprocessors, physics, calculus, English for communication and writing skills, psychology, philosophy, and political science

Norfolk Naval Shipyard

Electronics Technology

●Journeyman Electronics Mechanic

Tidewater Community College

Technical Certificate, Engineering Technical Assistant

●Advanced math and science, technical drawing and writing, metallurgy

Deep Creek High School

Twenty Credit Diploma

●Advanced math, science, English, drafting

Job Related Training:

●Defense Acquisition University/DON Facilities Engineering Level II Certified

●AVO Sub Station Maintenance I and II

Additional Information:

●Master Electrician (Virginia Department of Occupational Regulation)

●Virginia Class B Electrical Contractor

●North Carolina Limited Electrical Contractor

●Excellent PC skills, as well as a proficiency in business programs such as Windows, Outlook, Word, Excel, Access, PowerPoint, etc.

●Robotics and Automation Programming Instructor

●Proficient in various Building Automation Systems (TRANE TRACER SC, METASYS, and Automated Logic)

●Proficient in NAPCO Security Systems Programming

References:

Anne Mackin, Currituck County Schools

Douglas Lee, NAVFAC UOC Mentor, 757-***-****

Timothy Chrisman, NAVFAC Utilities General Foreman, 757-***-****

Mike Sutton, Ford Motor Company Maintenance Superintendent, 757-***-****



Contact this candidate