Jena Kruse

**** ***** **** *******, ** *****

209-***-**** adx4em@r.postjobfree.com

Objective: To obtain an Office Clerical position

ABILITY SUMMARY

** **** *****’ of Clerical / Office Experience

10 Plus Years’ Excellent Customer Service

Knowledge of Office Computers / Software

Efficient in Arranging Appointments

Front / Back Office Experience

Able to Stand for Long Periods of Time

Open to New Challenges / Positive Attitude

Disciplined / Team Player / Hardworking

Adaptable / Quick Learner /Organized

Attention to Detail / Accountable / Reliable

PROFESSIONAL EXPERIENCE

Kruse / Lucas Imports

Secretary Modesto, CA 02/97 – 02/21

Answered telephones and gave information to callers, took messages and transfer calls

Greeted visitors and callers and handle their inquiries or direct them to the appropriate persons according to their needs

Maintained and enter information into databases and used computers for various applications, such as database management or word processing

Operated office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions

Set up and managed filing system, recorded information, updated paperwork and maintained documents, such as attendance records and correspondence

Operated electronic mail systems and coordinated the flow of information, internally or with other organizations

Computed, recorded, and proofread data and other records or reports

Scheduled and confirmed appointments for clients, customers, or supervisors

Maintained scheduling and event calendars

Completed work schedules, managed calendars and arranged appointments

Children’s Hospital at Valley Care

Office Associate Pleasanton, CA 01/99 - 01/02

Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers

Answered telephones, directed calls, and took messages

Communicated with customers, employees, and other individuals to answer questions

Maintained and updated filing, inventory, mailing, and database systems manually or by a computer

Compiled, copied, sorted, and file records of office activities, business transactions, and other activities

Reviewed files, records, and other documents to obtain information to respond to requests

Opened, sorted, and routed incoming mail, answer correspondence and prepare outgoing mail

EDUCATION / TRAINING

High School Diploma Oakdale High School Oakdale, CA

AA Degree Machine Stenography Humphreys College Stockton, CA

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