Brieanna DePass
Customer Service
adx4ef@r.postjobfree.com
** ******** ***, ******* *******, Kgn 10
EDUCATION
DISTINCTION COLLEGE
Kingston
Certification (Expected graduation Aug 2022)
Relevant Coursework
Medical Assistant
QUALITY ACADEMICS
Kingston
High School Diploma (Jun 2021)
Relevant Coursework
Medical Assistant
Awards & Honors
Valedictorian
Top Academic Performance
CARIBBEAN SECONDARY EDUCATION CERTIFICATE (CSEC)
Relevant Coursework
1. English Language - 1
2. English Literature - 2
3. Principles of Business - 2
4. Biology - 2
5. Information Technology- 2
6. Human and Social Biology - 2
7. Math - 3
8. Physics - 3
ADDITIONAL SKILLS
Customer Service Fast Learner
Ability to work in a team
Ability to multitask Microsoft Office
CAREER OBJECTIVE
Hardworking dedicated Customer Service Representative providing quality care for ultimate customer satisfaction. Committed to utilizing my skills to help my team members, while working towards the mission of your company.
EXPERIENCE
CIGNA BRAND ADVOCATE- Work from home
Sagility/Hgs Healthcare 113 Constant Spring Rd, Kingston / Sept 2022- Feb 2023
Displayed knowledge and excellent management around multiple computer systems.
Assisted with calling Physicians and healthcare providers to validate their information.
Brought forth outstanding customer service to each customer showing empathy and building rapport.
CEO ASSISTANT
Plantation Soaps, Ocho Rios / Dec 2021 - Jan 2022
Upheld the highest standards of honesty and integrity.
Assisted employees and visitors with tasks as needed.
Assisted with sales of products
ADMINISTRATIVE VOLUNTEER
Jamaica Society for the Blind, Kingston / Aug 2020 - Aug 2020
Assisted customers with typing emails.
Aided customers to buy braille books and e-books.
ADMINISTRATIVE VOLUNTEER
Island Rituals Spa, Kingston / Jun 2020 - Jun 2020
Brought forth excellent customer service skills and a commitment to customer satisfaction.
Performed a variety of administrative duties, including answering
phones, taking and delivering messages, writing memos, making copies, faxing documents, and greeting visitors.
REFERENCES
References available upon request
.