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Operations supervisor

Location:
Los Angeles, CA
Salary:
85000
Posted:
July 05, 2023

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Resume:

KRISTINE PEDROZA

**** ******* **** *** ****

Westchester CA 90045

310-***-****

adx4bs@r.postjobfree.com

OBJECTIVE: Seeking a challenging position that will utilize my talents, knowledge, experience,

financial background to in a growth oriented organization which employs innovative leadership and goal-oriented achievers.

WORK EXPERIENCE

3/1/2022- 2/2023 EP America 5757 W Century Blvd Los Angeles, CA 90045

Position: Air and Ocean Logistics Developer Senior

Duties : Oversee a team of five for the automotive department for day to day operations which consist of ensuring correct handling from the origin agent, ensuring proper communication between all manufacturers, buying houses, and consignee origin agent for sell rate, buy rate, and requested ETA. Problem solve to ensure client needs are met. Assist with day to day functions and accounting procedures to comply with USA and Mexico regulations and compliance. Personally handles over three accounts from all origins worldwide air and ocean LCL/FCL booking to door including domestic traffic and updating clients preferred shipping 3rd party platforms. Accounting functions consist of accounts receivable and accounts payable for accuracy, auditing,and confirming yield per shipment. Creating consolidation trucking to improve profit margins. Project team player for air consolidations for USA and Mexico and implementing new SOP for structure and compliance.

03/2014 – 12/2021 Alisped USA Inc, 828 W Hillcrest Blvd Unit A, Inglewood, CA 90301

Position: Office Supervisor

Duties: Oversee all daily operations, import air/ocean LCL/FCL, export air ocean LCL/FCL, warehousing, distribution, pick and pack, customer service, customs brokerage, sell/buy rates for all new and existing customers. Handle bookings for new and current shipments, ensure clients requirements are met according to PO and or warehouse cutoffs, Drop shipping, and courier shipments. Troubleshoot for any and all issues, brokerage, delays and or rerouting to ensure cargo arrives in a timely manner. Negotiate all general overhead, trucking / CFS and warehousing rates for all US offices to ensure all vendors are in compliance. Managed all IMDG, IATA, and CFR 49 certifications and maintaining for all employees for the US offices and maintaining building code compliance. TSA Alternate security administrator. Approved/posted all general head operational expenses. Auditing for all operations to ensure profit margin. Handled all accounts payable at the local branch level. Collections for all LAX branch clients, daily deposits, and reconciling accounts. Forklift certified.

01/2012-02/2014 Towne Air Freight 1460 Beachey Place, Carson,CA 90746

Position: Inside sales

Duties: Interact daily with calls, emails and provide updated information to promote the growth of the company - negotiate existing tariff rates to market value,provide quotes for both internal and external customers, and spot quotes for OOS shipments, Ensure that last minute bookings were provided the utmost customer experience, interact with the team of customer service, dispatch, and billing to ensure cargo was recovered, delivered within the said time, and for accurate billing for the new revised rates.

12/2011 - 04/2012 DHX-DGX, 19201 S Susana Road, Compton, CA 90221

Position: Asia Routing Supervisor

Duties: Supervise customer service representatives within the LCL/FCL department, handle LCL/fFCL bookings with carriers, clients and co loaders. Manage and handle day to day operations for export LCL/FCL worldwide, including FMC compliance, aes, and Homeland Security compliance. Dispatch in-house and outsourced trucking to suit clients requirements and follow up. Monitor all key accounts, billing expenses/ revenues. Assist and develop new procedures and protocol for all retails accounts and existing customers.

11/2006 - 03/2011 DB Group America, 11222 La Cienega Blvd, Inglewood, Ca 90301

Position : Operations Supervisor

Duties: Manage and handle all operations for air/ocean imports, exports, transportation, customer service, sales, troubleshooting, develop and maintain all traffic lanes, door to door service, and ensure all day to day operations for compliance. Manage and quote all existing, and new potential customers, agents, and or branches worldwide. Negotiate tariff rates – vendors for all USA offices to utilize. Oversee any and all accounting issues, problem solving and auditing .

4/2000 -12/2005 Savino Del Bene USA, Inc., 463 North Oak St, Inglewood, CA 90302

Position: Accounting Manager

Duties: Prepare and handle general ledger journal entries, and accruals. Analyze, reconcile balance sheet accounts, and general ledger accounts. Monthly bank reconciliations. Prepare accurate and timely month-end financial reports and month-end close. Review financial data for accuracy. Assist with annual external audits and perform internal audits. Prepare, calculate payroll for 35 employees and handle all medical, 401K, profit sharing, bonus benefits, company cross training for basic accounting functions, and all other company accommodations. Monitor annual and monthly profit analysis reports. Prepare and present monthly analytic reports and graphs. Create a monthly monitor management of budget. Maintain vendor relations including negotiation of rates. Audit department files for accuracy. Oversee all accounts payable matters and approval of general overhead expenses. Oversee all accounts receivable and resolve any discrepancies. Reconcile intercompany payable and receivable accounts (domestic and overseas), preparation and approval for wire transfers for settlements. Prepare annual evaluations of Accounting employees. Oversee daily payments to United States Custom Border and Protections. Administrator for Editate and customized Import/Export operations programs for daily operations.

EDUCATION Cypress College/Santa Monica College

SKILLS: Excel, MS Office Products; WordPerfect, QuickBooks, AS400, Cargowise, KSMS, IACMS, Veroot



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