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Patient Care Customer Service

Location:
Chattanooga, TN
Posted:
July 05, 2023

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Resume:

Alesha Westphal

Hixson, TN *****

adx4bn@r.postjobfree.com

+1-423-***-****

Authorized to work in the US for any employer

Work Experience

Patient Care Technician

Parkridge Health System - Chattanooga, TN

August 2022 to June 2023

• Participates in the implementation of nursing care plans by performing direct and indirect patient care under the supervision of the licensed nurse.

• Obtains and records initial and ongoing patient information throughout the cycle of care, including admissions data, vital signs, height and weight, blood pressure, oxygen saturation, intake and output, calorie counts, and other patient information as outlined by policy.

• Assists with mobility by regular turning and positioning, dangling, and ambulating patients. Assists with use of walkers, crutches, canes, and wheelchairs. Transfers patients to and from other units, departments, or entities. Assists with discharges. Demonstrates proper body mechanics.

• Obtains or assists in the collection of specimens for diagnostic or waived tests. Ensures accuracy of all labels and timely transfer of specimen.

• Assists patients with activities of daily living to include eating and drinking, bathing, shaving, oral care, grooming, and elimination. Changes bed linens as needed.

• Serves as Monitor/Telemetry Tech for the unit as needed.

• Engages in evidence-based best practices that enhance the patient experience, including SAFETY rounding, communication fundamentals/AIDET, Teach-Back, Narrating Care, etc. Direct Support Professional

OPEN ARMS CARE CORPORATION - Chattanooga, TN

August 2021 to March 2022

I’m in charge of different clients on a day to day basis inside the homes or at the school. We are in charge of making sure they eat, get baths, all hygiene, making their breakfast, lunch, making sure each clients gets his/her right type of food whether it be purred or diced, making sure they drink what they’re suppose to drink, keep up with their meal time cards, working different programs with them throughout the day, keeping their house clean, sweeping, mopping, dishes, laundry, helping keep their rooms & bathrooms cleaned, keeping up with progress notes in the computer, etc…. Personal Home Health Aide

Saving Grace - Chattanooga, TN

June 2020 to July 2021

Home health aide to an elderly woman who needs 12 hrs of care, administer meds daily, give breathing treatments daily, cook, clean, laundry, assist her in & out of hospital bed, assist her to bedside commode, bathe her, put ointments & powder on certain areas that need attention, I help her exercise/walk to build her strength back up, etc

Caregiver/Personal Assistant

Carden Enterprises - Hixson, TN

January 2001 to June 2020

Responsibilities

Caring for patients with different types of disabilities & handicaps. Receptionist

U.S. Xpress Enterprises, Inc. - Chattanooga, TN

January 1999 to February 2007

Responsibilities

Answering phones, any & all clerical work

Home Health Caregiver

ORANGE GROVE CENTER - Chattanooga, TN

March 2000 to January 2001

Worked with handicapped children & adults, assisted in helping with daily activities, cooking, cleaning, medication dispensing, assisted in & out of bed, bathed, etc Retail Sales Associate

Sally's Beauty Supply - Hixson, TN

March 1998 to December 1999

Responsibilities

Greeting customers, help finding items, answering phones, cash register, open store, & close Education

GED

Hixson High School

Skills

• Administering meds (10+ years)

• Caregiving (10+ years)

• Customer Service (7 years)

• Home Health (10+ years)

• PA (10+ years)

• Personal Care (10+ years)

• Personal Assistant Experience (10+ years)

• Clerical Experience (7 years)

• Administrative Experience (7 years)

• Home Care (10+ years)

• Senior Care (10+ years)

• Hospice Care (10+ years)

• Laundry (10+ years)

• Hospital Experience (10+ years)

• Nursing (10+ years)

• Dementia Care (10+ years)

• Vital Signs (10+ years)

• Cleaning Experience (10+ years)

• Food Preparation (10+ years)

• Hospice Care (10+ years)

• Alzheimer's Care (10+ years)

• Meal Preparation (10+ years)

• Medication Administration (10+ years)

• Memory Care (10+ years)

• Discharge Planning (10+ years)

• Patient Care (10+ years)

• Office Management (3 years)

• Multi-line phone systems (3 years)

• Windows (5 years)

• Infection Control Training (10+ years)

• Developmental Disabilities Experience (10+ years)

• Social Work (10+ years)

• Commercial Cleaning (6 years)

• Time management (10+ years)

• Cooking (10+ years)

• Google Suite (5 years)

• Medical office experience (10+ years)

• English (10+ years)

• Social media management (3 years)

• Front Desk (5 years)

• Microsoft Word (10+ years)

• Computer Operation (10+ years)

• Experience with children (10+ years)

• Cash handling (4 years)

• Working with Handicap children (10+ years)

• Special needs (10+ years)

• Special education (10+ years)

• CPR (10+ years)

• First aid (10+ years)

• CPI (10+ years)

• Hoyer lift (10+ years)

• Gait belt (10+ years)

• Heavy lifting (10+ years)

• Autism Experience (10+ years)

• Medical Records (8 years)

• Teaching (10+ years)

• Medical Billing (6 years)

• Behavioral therapy (10+ years)

• Behavioral health (10+ years)

• Behavior management (10+ years)

• Heavy lifting (10+ years)

• Healthcare (10+ years)

• HIPAA (10+ years)

• Acute care (10+ years)

• Rehabilitation (10+ years)

• SAS

• EMR Systems

Certifications and Licenses

First Aid Certification

Driver's License

CPI Certification

CPR Certification

Food Handler Certification



Contact this candidate