TARA Matthews-GillespiePhoenix, Arizona *****Phone: adx4ad@r.postjobfree.com

PROFESSIONAL SUMMARY

Talent acquisition professional with over 12+ years’ experience finding, attracting, and closing top talent. Broad knowledge and practical experience in full life cycle recruitment for information technology, engineering, financial, retail and aerospace industries.

CORE COMPENTENCIES:

Full life cycle, high volume recruiting.

Sourcing (major job boards, social media, ATS/CRM, networking events)

Behavioral Interviews

Process Management

Training & Curriculum Development

Professional Experience

Dollar Tree

Talent Acquisition Specialist Jun 2022–2023-Contract

• Manage the full cycle recruiting process with an emphasis on building strong hiring manager partnerships and an excellent candidate experience

• Work with hiring managers across multiple verticals to devise a hiring plan and strategy to hire high-

performing talent.

• Influence hiring teams to monitor and improve candidate experience.

• Source and engage passive candidates.

• Creatively build talent pipelines and execute on tactical research, referral generation, events, and

sourcing campaigns.

Positions: Regional Construction Managers, Real Estate, Legal, Project Management, Sales, Quality Analyst, Site Manager, Senior Operations, and more.

LoanCare LLC.

Talent Acquisition Specialist Mar 2019– Jun 2022

• Perform full cycle recruitment in line with client requirements, liaise with hiring managers, HR and business to fill approved open positions in alignment with business objectives.

• Execute and monitor sourcing activities and programs across various channels, including leveraging shared service sourcing capabilities.

• Identifies screening criteria and screens pre-qualified candidates, presenting a shortlist to hiring manager for review. Monitors and tracks candidate pipeline and ensures it is adequate to meet the requirements of the open vacancies.

• Provides feedback on candidates to hiring managers, agencies and/or directly to candidates.

• Extends and negotiates offers, managing subsequent employment contract generation.

• Communicates results and organizes start dates with client and candidate.

• Monitors SLAs, client dependencies, key operational metrics, and process and data compliance regularly, escalating or resolving issues where appropriate.

• Works with other recruiters, HRBPs, or workforce planning teams to understand short and long-term talent objectives and hiring forecasts for area of responsibility.

Positions: Desktop Manager, Claims Supervisor Quality Analyst, Call Center and Site Manager, Litigation Resolution, Foreclosures, Quality Control, Senior Operations, Sr Infrastructure Engineer, SVP Default, VP of Client Relations, Senior IT Compliance Officer, and more.

Sears Holding

Corporate Recruiting Manager (Site Closure) Jan 2017– Dec 2018

• Perform full cycle recruitment in line with client requirements, partner liaise with hiring managers, HR and business to fill approved open positions in alignment with business objectives.

• Execute and monitor sourcing activities and programs across various channels, including leveraging shared service sourcing capabilities.

• Identifies screening criteria and screens pre-qualified candidates, presenting a shortlist to hiring manager for review.

• Monitors and tracks candidate pipeline and ensures it is adequate to meet the requirements of the open vacancies.

• Provides feedback on candidates to hiring managers, agencies and/or directly to candidates

• Extends and negotiates offers, managing subsequent employment contract generation

• Communicates results and organizes start dates with client and candidate

• Monitors SLAs, client dependencies, key operational metrics, and process and data compliance regularly, escalating or resolving issues where appropriate

• Works with other recruiters, operations management or workforce planning teams to understand short and long-term talent objectives and hiring forecasts for area of responsibility

• Interacts on a timely basis with the internal or external client stakeholders to understand specific sourcing requirements

Positions: Service Technician Apprentice, CSR, Product Manager, Preventative Technician, Facility Worker, Fraud Analyst, SVP, Management, Quality Control, Marketing, Architect, HVAC Service Tech, and more.

PSCU on assignment thru TechFinders

Largest credit union service organization in the United States.

Talent Advisor (Contract) 2015 – Dec 2016

• Developed, planned, and executed talent acquisition strategy and full cycle corporate recruitment while consulting managers during the recruitment process, building and maintaining relationships with candidates and external resources.

• Created and executed recruitment strategy that reversed the Time to Fill from 55% to 88% in the first 2 months and 100% in 6 months with over 200 hired.

• Developed enhanced recruitment strategies resulting in greatly reduced on-boarding times.

• Engaged with various stakeholders to identify, develop, and execute effective sourcing strategies.

• Utilized Workday ATS to manage candidate flow.

• Developed and maintained relationships with external trade and workforce associations, community groups, and other organizations to market open positions and career opportunities.

• Counseled managers on performance metrics, HR policies, and OFCCP guidelines.

• Used data and analytics to assess competitive landscape.

Positions: Service Executive, Fraud Data Engineer, CE Management, National Sales Executive. Implementations Systems Analyst, Risk Analyst, Program Manager, Corporate trainer, Business Development, Strategic Product Manager, and more.

Waste Management

CRC – Corporate Call Center Manager (Company Reorg) Jan 2013 – Oct 2015

• Supervised Customer Service Representatives performing customer service activities including responding to service inquiries, retaining existing accounts and resolving problems.

• Responsible for the hiring, training, coaching, and performance management of CSRs.

• Managed the recruitment process for Call Center. High volume, fast-paced, full cycle recruitment.

• Consulted with HR on compensation, compliance and processes related to talent acquisition.

• Partnered with hiring managers throughout the recruitment process; defined competencies, qualified candidates, administered assessments, coordinated interviews.

• Negotiated salaries, prepared salary proposals; extend verbal and written offers.

• Coordinated hiring events to attract qualified talent

Positions: Customer Service Manager, CE Representative, Inside Business Sales, RMC Collector, Inside Commercial Rep, Residential Sales, Technical Support Analyst, Engineer, Workforce Management, Account Executive, and more.

ATS:

iCIMS, Taleo, Ceridian, BrassRing, Workday, HireVue

Education:

Scottsdale City College – Scottsdale, AZ

General Studies in Business Administration

• Conducts external searches through strategic sourcing (networking, cold-calling, job board utilization, etc.)

• Develops and implements effective sourcing strategies to find and attract talent

• Develops and maintains extensive and effective networks and relationships within the industry to drive continuous flow of candidates

• Evaluates the market analytics to be able to consult with program teams, leadership, and clients

• Determines appropriate mix of job boards and other internet related strategies to maximize effectiveness of spend and improve ROI

• Acts as an SME in the strategic sourcing process

• Conducts market research to establish strategic sourcing plans

• Tracks sourcing effectiveness and advises on reallocation of spend as appropriate

· Identifies and researches new, innovative, and creative sourcing methods

Keys to success...

• Bachelor’s Degree or equivalent work experience in Business, Talent Acquisition/Human Resources or similar

• 5+ years' recruitment experience in RPO model or Corporate Talent Acquisition

• Experience with Job Board and Recruiting strategies

• Exceptional capabilities in innovative sourcing strategies

Requirements

Contact this candidate