ANGELA ADAMS

Phillipsburg, NJ, *****, US • 908-***-**** • adx49t@r.postjobfree.com

Efficient multi-tasker driven to perform the task at hand. Over 10+ years experience in an office setting, as well as former retail service worker/assistant manager.

Excellent multi-tasking ability

Friendly nature

Customer service

Business Administration

Microsoft Office expertise

Clear oral/written communication

Team Player

Motivated & Driven

Quick Learner

High School - 1997

Port Jervis High School - Port Jervis, NY

Office Manager - January, 2019 to January, 2021

Cranford United Methodist Church - Cranford, NJ

Managed office supplies, vendors, organization and upkeep. Handled lease/purchases of office equipment & maintenance. Maintained & updated church calendars/databases for church body/vendors including scheduling of events, group functions, rentals & payments due.

Responsible for weekly Bulletin- create, design, & print. As well as monthly Newsletter. Home Health Aide - June, 2018 to August, 2018

VNA & Hospice of the Southwest Region - Rutland, VT Followed patient care plan directives as recommended or instructed by nurse. Performed regular homemaking chores, such as doing dishes, sweeping and mopping floors, doing laundry, and cleaning patient medical equipment.

Ensured safe, healthy, clean, and uplifting patient environment at home. Administered medications and maintained comfortable quality of life for patients. Ran errands, meal preparations, ect as needed by client. Followed all protocol in regards to HIPPA and direct employer for client confidentiality Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed. Assistant Preschool Teacher - September, 2016 to June, 2017 Lawrence School For Young Children - Dorset, VT

Maintained a safe & supportive environment for the children. Assisted teachers with lesson plans.

Assumed responsibility for a classroom at any given time Helped children use the bathroom or, when necessary, changing diapers. Handling basic hygiene needs such as handwashing. Provided coverage for breaks for other staff members Supervised daily lunch and playground activities, field trips and walks Promoted individualized attention for children by freeing teachers from routine duties Taught students about basic concepts like shapes, numbers, and letters. Encouraged reasoning and problem solving through active exploration games and activities. Professional Summary

Skills

Education

Work History

Medical Receptionist - May, 2013 to October, 2015

Princeton Eye and Ear - Lawrence Township, NJ

Scheduled patient appointments.

Greeted patients, and checked them "in" for scheduled appointments. Completed registration quickly and cordially for all new patients. Confirmed patient information, collected copays and verified insurance. In charge of acquiring insurance authorizations for procedures and tests ordered by the attending physician. Strictly followed all federal and state guidelines for release of information. Directed patient flow during practice hours, minimizing patient wait time. Wrote clear and detailed clinical phone messages for physicians/audiologists. In charge of all voice mails directed to physicians and audiologists. Carefully reviewed medical records for accuracy and completion as required by insurance companies. Recorded and filed patient data and medical records via scanning system/EMR Provided administrative support for three or more physicians. Scheduled radiology exams for patients.

Prepared prescription refill requests on behalf of the physician. Resolved and clarified issues with patient medications and collaborated with local pharmacies. Used Autoclave to sterilize instruments.

Cleaned and organized patient exam rooms.

Maintained cleanliness and upkeep of waiting area and restrooms. Organized supply closet.

Entered patients clinical information into charts electronically to aid physician in purpose of visit. Head of patients Disability paperwork.

Handled retail sales involving Otolaryngology.

Balanced credit card machine, checks, and cash for sales. Cosmetic Sales Associate - November, 2004 to December, 2006 Macy's - Freehold, NJ

Greeted Customers

Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Placed special merchandise orders for customers.

Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Exchanged returned merchandise for customers quickly and efficiently. Exercised sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction. Informed customers about sales and promotions in a friendly and engaging manner. Trained new employees on company customer service policies and service level standards. Organized items in visually appealing manner.

Inventoried stock and requisitioned new stock.

When necessary, performed "make-overs" for customers for special occasions. Attended seminars/classes for new and upcoming products to gain knowledge and new techniques for customer satisfaction. Medical Front Office Coordinator - October, 1998 to August, 2002 Bergenfield Internal Medicine - Bergenfield, NJ

Was in charge of patient scheduling, check-in, check-out, and billing payments. Assisted providers by coordinating all administrative operations in an outpatient medical office. Received, recorded, and responded to incoming and outgoing telephone and email communication. Performed front-office duties using data entry skills in the context of a medical database. Collaborated with medical assistants to prepare and set up rooms with adequate supplies and equipment. Organized paperwork such as charts and reports for office and patient needs. Kept track of office supplies by checking inventory and ordering new supplies as needed. Was responsible for refilling patient Prescriptions if authorized by physician. Composed, typed and distributed routine correspondence. Obtained patient insurance referrals for outgoing procedures/tests using Navinet System. Was responsible for obtaining authorizations for certain diagnostic testing for patients via their insurance company using Diagnosis and CPT codes.

Was in charge of creating and producing employee paychecks via QuickBooks Pro Asked to join Preschool as employee instead of volunteer in a few weeks of starting to help out, Designated "go-to" person responsible for insurance pre-authorizations, after catching office up-to-date after a few weeks of employment. Promoted to Office Manager after 1 year of employment. Promoted to Receptionist from filer after 1 month of employment. Promoted to Assistant Store Manager after 3 months of employment. Accomplishments