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Customer Service Relations

Location:
Toronto, ON, Canada
Posted:
July 06, 2023

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Resume:

LAXMI BASNET

** ******** ******, *******, ** M*A 2N9

647-***-****

adx49p@r.postjobfree.com

Objective

Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills

High quality customer service skills.

Multilingual – fluent in English, Nepali and Hindi languages.

Teamwork – excellent team player with focus on collaboration, team building, and customer relations.

Cash handling experience – responsible for handling cash with Point of Sales [POS] systems and taking telephone orders.

Additional skills – punctuality, adaptability, and ability to please customers.

Prioritization, multitasking, and problem-solving abilities in a fast-paced environment.

Experience

Housekeeping (Hotel Yak and Yeti)

Kathmandu, Nepal (Jan 2021 - Mar 2022)

Laundered sheets and removed stains to restore linens to pristine condition.

Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.

Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

Employed deep-cleaning techniques for areas in need of additional sanitation.

Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Cleaner (The Dwarika’s Hotel)

Kathmandu, Nepal (Apr 2022- Jan 2023)

Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.

Restocked supplies, replacing toiletries, liners and soaps.

Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

Transported trash and hazardous waste to appropriate disposal area.

Responded to emergency cleaning requests to meet client expectations.

Replenished supply of hand soap, paper towels and other consumables.

Education

Fanshawe College, Toronto – currently studying developmental services worker

Khwopa Higher Secondary School, Kathmandu. Nepal – graduated 2020

Availability- Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday- Fulltime



Contact this candidate