Hello

I’m Venissa A. Shoap

***** *. ** **.

Quapaw, OK. 74363

adx493@r.postjobfree.com

417-***-****

I have customer experience for face to face, call center, and work from home. I am a fast learner, I type 20 - 25 wpm (working to improve on wpm), and I’m empythtic, and symipthtic.

I don’t stop until a solution is at hand for issues. Experience

05/2022 -04/2023

Sagility/ Location unknown - Member Services

● Dental Insurance.

● Helping members and providers with questions about claims, billing, accounts, and web portal issues.

● Following HIPPA Rules.

07/2021- 02/2022

Fanuial/Wichita, KS - Roadside Assistance

● Roadside assistance

● Making sure members were at a safe location

● Get information on the vehicle, issue, and location to send help 12/2017 - 04/2021

Downstream Casino & Resorts/Quwpaw, Ok. - Food & Beverage ( Customer Service)

● Legends Sports Bar - 12/2017 - 04/2018- Hostess. Seat customers, make servers aware of a table, clean table areas that previous customers were setting, clean and stock server stations, and hostess station, and sweep floors.

● Wa-Na-Bea-Dea - 04/2018 - 04/2021 - Cook 3 starting - Cook 2 ending. Cashier, Cook, Dining room atentdant, and room service.

2

Education

09/2010 - 10/2011

Shreveport Library/ Bossier City Learning Center - Shreveport/Bossier City, LA. Shreveport Library is where I took classes for my G.E.D. Bossier City Learning Center is where I took the G.E.D. test I graduated on 10/22/2011

06/2012 -12/2015

LSU-Shreveport - Shreveport, LA

Three years studying Criminal Justice.

I did not receive my degree due to personal life issues I am currently working on going back to school online at CTU Awards

Nothing here.

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