Customer Service Project Coordinator

Nathalie Ramdyhan 929-***-****

**** ****** *, ******** ** 11236

adx47x@r.postjobfree.com

EDUCATION

Government Technical Institute, Georgetown, Guyana Ordinary Diploma in Science (ODS) Sept 2019 - Oct 2021 EXPERIENCE

National Insurance Scheme (Guyana), Clerical Officer 1 Mar 2022 - Jun 2023

● Prepared Documents and correspondence, and ensured an efficient filing system is maintained.

● Handled inquiries and incoming work requests.

● Investigated Insured Persons’ missing contributions, registered new Insured Persons’, distributed contribution statements to the Insured Persons’.

● Collaborated with the Members of the Public (Customer Service).

● Operated the Whatsapp Hotline, assisting Insured Person’s in filling various forms out (Customer Service).

National AIDS Programme Secretariat under Ministry of Health, Internship Aug 2019

● Assisted Project Coordinator in organizing events for Children

● Assisted with Word, Excel and PowerPoint documents

● Attended meetings and prepared minutes.

LEADERSHIP EXPERIENCE

Sheltez Tennis Club, Assisting Coach 2019-2022

● Introduced the sport to children between the ages of 3 and 14 by teaching the basic techniques

● Assisted in organizing and arranging activity stations for children to engage in tennis and non-tennis related games.

● Developed strong work ethic, concentration, and perseverance to meet team and personal goals. Environmental Club, President Oct 2019 - Oct 2021

● Assembled Plants within the School

● Planned and participated in fundraiser events

● Arranged field events E.g. Animal Shelter

Volunteer Youth Corporation (STEM Program), Member 2016-2019

● Participated in several Workshops

● Robotic Camps