Customer Service Sales Associate
Resume:
Isabella Holbrook
Newberry, FL *****
****************@*****.***
Hardworking and reliable Cashier with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.
Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items.
Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Reliable sales associate with 2.5 years of experience serving customers while operating cash register. Skilled at taking customers' orders accurately and delivering to customers' quickly. Courteous when helping customers with special requests.
Efficient sales associate offering 2.5 years of experience in fast-paced environments. Committed to assisting customers with questions and resolving issues. Punctual employee with excellent interpersonal abilities.
Authorized to work in the US for any employer
Work Experience
Cashier/FOH
McAlister's Deli - Gainesville, FL
June 2022 to Present
Cashier/Customer Service
Publix - Jonesville, FL
July 2018 to April 2021
Welcomed customers, offering assistance to help find necessary store items. Assisted with purchases, locating items and signing up for rewards programs. Helped customers find specific products, answered questions and offered product advice. Resolved issues with cash registers, card scanners and printers. Wiped down counters and conveyor belt to remove debris and maintain cleanliness. Operated cash register, collected payments and provided accurate change. Wrapped items and bagged purchases properly to prevent merchandise breakage. Received payments for groceries and issued receipts. Properly verified customer identification for alcohol or tobacco purchases. Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Resolved issues regarding customer complaints.
Processed all sales transactions accurately and promptly to prevent long customer wait times. Completed daily recovery tasks to keep areas clean and neat for maximum efficiency. Increased sales by suggesting specific purchases to customers. Scanned customer purchases, supporting transactions to streamline sales process. Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and obtained replacements for customers. Worked closely with front-end staff to assist customers and maintain satisfaction levels. Promoted specific item options to drive sales and achieve add-on purchases. Cashier
Cilantro Tacos - Jonesville, FL
August 2019 to December 2019
Placing orders for customers
Handing food out to customers
Cleaning and closing at night
Education
Associate of Arts in Nursing
Santa Fe College - Gainesville, FL
Present
High School Diploma
Newberry High School - Newberry, FL
June 2020
Skills
• Loss prevention Customer assistance
Cash register operation Cash management
ID verification Customer greeting
Credit and cash transactions Payment processing
Product recommendations Cash drawer balancing
Merchandise restocking Coin counting
• Retail Sales
• Cashiering
• Merchandising
• Restaurant experience
• Computer Skills
• Time Management
• POS
• Cleaning Experience
Languages
• Spanish - Beginner
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