TOPE OBILEYE, Certified Scrum Master

+1-647-***-**** adx47m@r.postjobfree.com

https://www.linkedin.com/in/tope-obileye-27276b1a8

Toronto, ON

Results-driven Senior Business Analyst and Scrum Master with 6+ years of experience in Telecom, Banking, and Retail domains. Proven track record in working in collaboration with teams, managing project requirements, and delivering high-quality business solutions in a fast-paced environment.

Skills and Expertise

Business Analysis

Software Requirements Management

Requirements Documentation

User Stories

Agile Methodology

Project Management

Wireframe/ Prototyping

Atlassian suite of Products Jira/Confluence

Verbal and written communication Skills

Agile Development

Structured Query Language (SQL)

Business Process Model and Notation (BPMN)

Unified Modeling Language

Google suite

Microsoft Visio, Gliffy, draw.io and Lucid chart

Requirements Elicitation, Analysis

UI/UX

Analytical Skills

Education

Information Systems Business Analysis George Brown College

Master of Science - Project Development and Implementation University of Ibadan

Public Administration Igbinedion University Okada

Certifications

CSM- Certified Scrum Master

CSPO- Certified Scrum Product Owner

Professional Experience

Senior Business Analyst Apr 2021- Present

BestBuy, Toronto.

Conduct stakeholder elicitation sessions, analyze business processes and document requirements to assess scope and impact, resulting in a 25% increase in process efficiency and strategic decision.

Manage Product Backlog, with PO in Jira. Create and make recommendations, update, and manage project documentation in Confluence, leading to a 20% improvement in development accuracy.

Assist Product Owner to prioritize user stories in the product backlog, according to business needs and value.

Collaborate with Development team in sprint planning to clarify requirements and estimates, resulting in effective execution and solution development.

Assist QA with testing, and participate in Bug tracking, user acceptance testing ensuring quality and performance, resulting in a 100% test result status.

Participate in sprint review meetings with product owners and broader stakeholders for product demonstration and approval.

Support solution deployment/roll-out and assist with product validation and issue resolution, contributing to a smooth transition with zero major issues.

Author user documentation and provide training support to end-users, facilitating smooth adoption and utilization of implemented system.

Business Analyst Jul 2019 – Mar 2021

CIBC, Toronto.

Conducted discovery sessions to gather user pain points using various elicitation and communication techniques.

Facilitated Product Backlog Grooming sessions and define product goals with the Product Owner, resulting in efficient backlog management.

Facilitated collaborative session with stakeholders to estimate user stories and validated acceptance criteria, ensuring a 95% accuracy in estimations.

Defined business process flows using BPMN and documented system behavior in Jira/Confluence, resulting in a 35% process improvement.

Assisted QA in conducting functional and regression testing, including User Acceptance Testing (UAT), with a 100% bug detection rate.

utilized SQL queries to fetch data from database and to check the accuracy of stored data.

Jr. Business Analyst Aug 2018 – Jun 2019

Sunlife Insurance, Toronto.

Successfully completed projects using the Waterfall methodology, ensuring timely completion of tasks within established deadlines.

Performed requirements gathering and analysis using various modeling techniques, resulting in a 20% reduction in requirement changes during the development phase.

Produced deliverables such as Business Requirement Documents (BRD) functional requirements document (FRD), System Design Document, Requirements Traceability Matrix (RTM) for the Virtual Retailing modules.

Created and maintained technical deliverables such as business process diagrams and Non-functional requirements, achieving a 95% accuracy rate.

Prepared use case documents, process flow diagrams, and wireframes using Figma and MS Visio, resulting in a 25% reduction in design iteration cycles.

Prepared demos to give business stakeholders a walk-through of the implemented features and gather feedback on implemented solution.

Identified and resolved critical issues during the implementation phase with CAB/TAB, ensuring a seamless integration of the new system with zero disruption.

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