Shayla Williams,

Customer SERVICE

918-***-**** ● 3377 E. Skelly Dr.

Apt #103 ● Tulsa,Oklahoma 74135

Dear Hiring Manager,

If I could tell you just one thing about myself it would be this – I’m always up for the challenge. I realize that everything I face in this field may not be easy, but my love for learning outweighs it all.

As a new employee, I would bring energy, a positive attitude & motivation to your company. I am a team player and I am also able to step into a leadership roll. The most important thing for me is to get the job done and make sure that everyone around me (especially the patient) has had a positive and rewarding experience.

I have enclosed a copy of my resume with this cover letter. Thank you for taking the time to review my information! I would love the opportunity to have a formal or working interview with you. Please feel free to contact me at your convenience.

Sincerely,

Shayla Williams, CS

Shayla Williams, DA

918-***-**** ● 3377 E. Skelly Dr. Apt 103 ● Tulsa, OK 74135

“Don’t Change who your are Change who you’re not”

QUALIFICATIONS SUMMARY

I am a team player, a leader, challenger, motivator, and listener. Past employers have stated that I am a hard worker, respective, outstanding leader, flexible, open-minded.

EXTERNSHIP EXPERIENCE

Gentle Dental & Dr. Dugan, DDS May 2009 to June 2009

Dental Assistant Intern: PROCEDURES: Assisted in administering new patient, comprehensive, limited and emergency exams; Assisted with amalgam and composite fillings, crowns, bridges, dentures and sealants; Assisted with oral surgeries including extractions, suture placement & removal; Assisted in root canals, pulpotomies, pulpectomies, scaling and root planning and periodontal dressing; Administered topical and general anesthesia sedations; Assisted with veneers, invisalign procedures, hygiene, polishing, gingival removal, dental dam, tofflemire, matrix & wedge placements; Mixed cements and assisted in Zoom procedures

X-RAYS: Utilized a Digital Processor to take bitewings, periapicals, panoramic, and upper and lower occlusals. MACHINERY UTILIZED: Model trimmer, vacuum former, ultrasonic, status, air abrasion machine, curing light, autoclave, daylight loader, laser, and quick fix for processing x-rays. BACK OFFICE: Setup rooms and operatories before and after procedures; Performed periodontal charting; Sterilized instrumentation and prepared instrumentation trays; Seated and dismissed patients, explained procedures and provided patient education. FRONT OFFICE: Created, pulled, charted and filed patient charts; Scheduled and confirmed patient appointments and answered multi lines

SOFTWARE: Utilized Dentrix to enter chart information, schedule and confirm appointments.

WORK EXPERIENCE

Dr. Heather Cox, Oklahoma City, OK – 2009

Dental Assistant

Tulsa Country Club, Tulsa, Oklahoma – 2007to 2008

Banquet Server

Albertson’s, Tulsa, Oklahoma – 2006 to 2007

Cashier, Customer Service

YMCA (Hutcherson Branch), Tulsa, Oklahoma – 2001 to 2002

Camp Leader

EDUCATION & LICENSURE

Dental Assistant Certificate

Platt College, Oklahoma City, OK

Student of the Month, Coordinator’s Honor Roll, Director’s Honor Roll, 100% Attendance during program

Volunteerism

Dentistry of the Heart and Feed the Children

Certifications

Radiology February 2009, CPR April 2009

Basic Assistance

Oral Health & Nutrition

Infection Control

Patient Care Preparation

Emergency Management

Chairside Assisting

Pain & Anxiety Management

Dental Radiography

Fixed & Removable Prosthodontics

Chairside Restorative Materials

Laboratory Materials & Techniques

Advanced Assistance

Rubber Dams

Tofflemire Matrix

Strip Matrix

Rubber Cup Polishing

Prophy Brushing

Dental Tape & Floss Polishing

Coronal Polishing

Cavity Liners & Varnish

Cement Bases

Simple, Sling & Mattress Sutures

Retraction Cords

Enamel Sealants

Non-Vital, In-Office, and Home Bleaching

Temporary Crown and Bridge

Pouring models

Taking Impressions

Vital Signs

Dentrix

OSHA

Endodontics

Oral and Maxillofacial Surgery

Orthodontics

Pediatric Dentistry

Periodontics

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