Michelle Hamilton

adx44n@r.postjobfree.com

228-***-****

Motivated and customer service oriented professional with 15+ years of cross-functional relevant experience. Adept at shifting priorities and bringing flexibility to dynamic situations. Follows policies, procedures, and guidelines to assure consistent quality.

• Strong computer, written, verbal, and interpersonal skills for effective communication and documentation.

Proficient with Microsoft Word and Excel / Yardi / SiteLink / Fair Housing/ LIHTC and Tax Credit / Internet research/ Type 60 WPM.

Authorized to work in the US for any employer

Work Experience

Property Manager/Floater

KV Properties Mobile - Mobile, AL

April 2023 to July 2023

Managed the properties within the company guidelines. Collected rents, made deposits, cleaned units when tenants moved out, rented to new tenants, kept properties clean and free of debris. Assistant Manager

Prichard Housing Authority - Mobile, AL

November 2022 to April 2023

· Posting payables, receivables and work orders.

· Riding properties to ensure curb appeal is good.

· Helping Property Manager recertify resident leases.

· Answering the phone and emails.

1st Heritage Credit – Branch Clerk

ExpressPros - Mobile, AL

January 2022 to November 2022

· Processing new applications for loans.

· Collecting and processing current and delinquent payments.

· Preparing Workout Agreements, Deferment Agreements, Lien Releases, Consent Agreements and Pay-off quotes

Brookley Pointe Apartments – Leasing Agent

· Reviewed and processed rental applications (background checks, references, and employment).

· Reported to maintenance personnel any urgent issues / problems with buildings on the property.

· Collected monthly rental payments and maintained an ongoing, open, and working relationship with tenants.

Branch Clerk

Acceptance Loan Company

January 2022 to September 2022

· Collecting and processing current and delinquent payments.

· Preparing Workout Agreements, Deferment Agreements, Lien Releases, Consent Agreements and Pay-off quotes.

Property Manager

Bluewater Property Managers - Pass Christian, MS

October 2021 to January 2022

· Managed several privately owned properties for Bluewater Property Managers.

· Managed both apartments and houses for long and short-term rentals.

· Reviewed and processed rental applications for long-term.

· Made sure short-term rental properties are clean, stocked and ready for check-in.

· Made sure that lease files were completed and that correct entries were posted in the system.

· Collected rents and deposited into the proper account. Executive Assistant to the Owner

JTP Company - Panama City Beach, FL

November 2020 to September 2021

– (remote)

· Typing correspondences.

· Shopping potential real estate investments.

· Handling VRBO properties.

· Making travel arrangements.

· Speak to clients and customers to resolve issues in a timely manner.

· Buying and selling stocks and options as directed.

· Overseeing management companies in charge of commercial properties owned by the company. Property Manager / Customer Service

Callaway Bay Apartments - Panama City, FL

November 2011 to November 2020

· Managed the 60-unit property and a staff of 3 within the guidelines of company policies.

· Ensured that staff conducted themselves and property business according to state and federal laws.

· Conducted resident screening and approved all potential resident applications.

· Collected deposits and completed the lease form outlining conditions and terms of occupancy.

· Made sure that lease files were complete and that correct entries were posted in the system.

· Gathered all rents, issued receipts, and made sure all rentals were posted in the accounting system.

· Made bank deposits daily and approved all property purchases.

· Completed the required weekly and monthly property reports.

· Performed evictions as required and participated in legal proceedings following evictions.

· Monitored the market and implemented rent increases and special programs.

· Implemented and assessed effectiveness of property marketing strategies. Property Manager / Assistant Manager / Customer Service Pinnacle American Management - Seattle, WA

November 1998 to November 2011

· Worked in several cities on the East Coast and the Gulf Coast for Pinnacle American Management.

· Managed properties with 80 units to 320 units and staff from 3 employees to 25 employees.

· Reviewed and processed rental applications (background checks, references, and employment).

· Reported to maintenance personnel any urgent issues / problems with buildings on the property.

· Collected monthly rental payments and maintained an ongoing, open, and working relationship with tenants.

· Worked in team-based environment with an emphasis on quality, performance, and accountability. Education

Associate in Science (AS) in Medical Billing & Coding Ultimate Medical Academy - Remote

December 2018 to July 2020

Pascagoula High School

Skills

• Oral/Written Communications

• Fair Housing Regulations

• LIHTC

• Information Technology Application

• Management

• Property Leasing

• Yardi

• Property Management

• Teamwork/Collaboration

• Critical Thinking/Problem Solving

• Assistant Manager Experience

• Administrative Experience

• Career Management Michelle A. Hamilton, Cont.

• Leadership

• Professionalism/Work Ethic

• Accounts Receivable

• Accounts Payable

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