BANKE OLAWUMI AKOMOLAFE

ADMINISTRATIVE PERSONNEL

EBENEZERY, ALAKIA ISEBO ROAD, IBADAN, OYO STATE

Gmail: adx44i@r.postjobfree.com

Mobile: +234**********, +234**********

CAREER OBJECTIVE

A dedicated and resourceful, young, smart, result-oriented individual skilled in the art of effective communication and interpersonal skills, possesses good organizational skills, seeking to leverage my wealth of knowledge into any open opportunity in a reputable organization where my experience can not only improve the status of the company but also automate the working process to the best possible one.

EMPLOYMENT EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE/ COMMUNITY MANAGER; Online Health Company, Bodija, Ibadan, Jan till date

Answering questions about the company's products or services.

Providing proactive customer outreach.

Handling customer complaints.

Collecting and analyzing customer feedback.

Set, plan and implement social media and communication campaigns and strategies.

Provide engaging text, image and video content for all social media and professional accounts.

Monitor, track and report on feedback and online reviews.

DATA ENTRY OFFICER; Olam Nigeria Limited, Alagbaka, Akure, June 2022 – Jan 2023

Transferring paper formats into database systems.

Creating spreadsheets with large numbers of figures without mistakes.

Compiling, verifying accuracy and sorting information to prepare source data.

Reviewing data for deficiencies and errors, then correcting any inconsistencies and checking output.

SCHOOL ADMINISTRATIVE OFFICER & SECRETARY; The Premier Cornerstone Academy, Dalute, Ibadan, January 2022-May 2022

Handle day-to-day clerical needs and requirements.

Serving as a central information point to the public, students and staff regarding school related matters and procedures.

Process tuition payments and bills.

Maintain students and staffs record.

CONFIDENTIALSECRETARY; Kambridge Comprehensive School, October 2019 - December2021

Prepare and modify documents including salary voucher, reports, drafts memos and emails.

In charge of all administrative tasks such as files and record-keeping.

Resolve administrative matters by coordinating reports and identifying solutions.

ASST.ADMINISTRATIVE OFFICER & C.R.S TEACHER; Government College, Ibadan, Oyo State/ National Youth Service Corps (NYSC)/November2018 - September 2019.

Prepare and modify documents including correspondence, reports, drafts, memos and emails.

Resolve administrative problems by coordinating reports and identifying solutions.

Convey lessons to students in accordance with the subject curriculum.

CLASS TEACHER; God per Excellence International Nursery and Primary School, Ado-Ekiti, September 2010 - Dec 2017.

Convey lessons to students in accordance with subject curriculum.

Guide the pupils through their learning ability and bring out the best in them.

I doubled as a resource specialist thereby giving information on diverse things to the pupils.

COCOA INSPECTOR OFFICER; Olubay Agro-traders limited, Iluomoba Ekiti, Ekiti State, February2018-August 2018.

Inspect cocoa farm land and give report to the necessary authority.

Prepare and modify documents including correspondence, reports, drafts, memos and emails.

Farmer’s record-keeping Farmer’s data analysis on their yearly yields

VOLUNTEEREXPERIENCE

Presiding Officer; INEC 2019 Presiding Officer/Nigeria 2019 General Elections/ Independent National Electoral Commission.

Conducted voters, peace education and issued ballot papers to voters Coordinated activities at the polling unit, pasted completed publication of results and transmitted accreditation data using the smart card readers.

SKILLS

Proficient in Microsoft Office Suite

Critical thinking

Time management

Teamwork

Problem solving

Strategic planner

Ability to multi-task, work and deliver under pressure

Enthusiastic, hardworking and eager to learn

AREA OF EXPERTISE

Business Analysis

Customer Service Relationship Management

Course Curriculum Development

Guidance and Counseling

Data Management

LICENCES AND CERTIFICATION

oCustomer service and relationship management, 2019.

oUTZ Cocoa Certification Project,2018

Certificates of Achievement

Accredited jobber man soft skills training, 2022

Member of International Food and Agribusiness Management Association,2022

EDUCATION

Bachelor of Arts/ Religious Studies, 2018 Ekiti State University, Ado-Ekiti.

HOBBIES

Meeting new people

Exploration and Music

Guidance and Counseling

Reading and Writing

REFERENCE

Available on request

Contact this candidate