Customer Service Sales Manager

Deborah Bautista

Katy, TX ***** 281-***-**** adx43x@r.postjobfree.com

Professional Summary

Serviced-focused Sales/Sales Manager dedicated to giving every customer positive experiences to promote loyalty and repeat business. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Outstanding leadership, drawing and researching talents. Consistently recognized for fresh and innovative ideas. Excellent self-promotion, interpersonal and active listening skills. Excellent business and marketing talents.

Strong technology and product development expertise. Strong drive with excellent interpersonal, communication and team-building skills.

Strategic in developing policies, managing staff and completing task in a timely manner with attention to profit. Focused on motivating staff and working with diverse personality types to drive improvements. Proven capability leading teams of up to 20 workers.

Accomplishments

Supervised sales team to monitor sales activity and goal achievement.

National Sales Leader

Ranked # 1 in most positions held over 20 years

Skills

Performance improvement

Client Account Management

Sales and marketing

Design process

Team Leadership

Creative merchandising

Professional Salesperson

Qualified Sales Closer

Work History

Sales, Remodeling and Design 02/2020 to Present

Bautista Custom Homes Katy, TX

Sales Director, 11/2006 to 12/2019

Tista's Home Furnishings and Designs – Katy, TX

Develop and worked in Home Sales Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans. Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.

Instrumental in sales achieving two million dollars’ annual sales at the highest profitability.

Sale Associate, 05/2004 to 10/2006

Perry Homes – Houston, Texas

Greeted potential Clients. Identified needs, closed the sale.

Generated leads for sales and rental properties through cold calls and referrals.

Educated over 30 weekly clients on buying and selling processes to increase customer satisfaction and understanding.

Handled up to 12 weekly home sales, working with buyers, sellers and banks to facilitate smooth sales transactions and satisfied customers.

Top Producer while setting Sales records.

Award winning customer service.

Finance Director, 04/1998 to 05/2004

Fort Bend Chrysler Jeep – Rosenberg, TX

Originated, reviewed, processed, closed and administered customer loan proposals for vehicles.

Handled 8 to 10 clients a day to address customer inquiries and concerns. Explaining leasing versus purchase. Worked with clients with Credit special needs.

Increased customer satisfaction by resolving warranty issues as well as financing issues.

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Top Sales Producer with aftermarket sales.

Developed great communication lines between dealership and financial institutions while creating lines of trust and respect between all parties.

Education

Business Administration

University of Houston - Houston, TX.

Studied without earning a degree. Coursework in accounting and business management.

Affiliations

Rotary International

American Society of Interior Designers

Certifications

. American Society of Interior Designers

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