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Customer Service Sales Representative

Location:
San Diego, CA
Posted:
July 06, 2023

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Resume:

Whitney Murphy

Sales Professional

Greer, SC ****1

adx42r@r.postjobfree.com

+1-864-***-****

Results-oriented professional with 12.5 years of Sales Experience. Top Sales Performer with proven track record of meeting and exceeding sales quotas.

Willing to relocate to: Charlotte, NC - Jacksonville, FL - Atlanta, GA

Sponsorship required to work in the US

Work Experience

Preventative Healthcare Advisor

Lifeline Screening - Greer, SC

December 2020 to Present

• Explained policies, procedures and services to patients using medical and administrative knowledge.

• Referred patients to appropriate health care services or resources

• Interviewed patients or representatives to identify problems relating to care.

• Adhered to quality and service standards to support operational goals.

• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

• Responded quickly to meet customer needs and resolve problems.

• Met deadlines while maintaining high-quality deliverables.

• Consistently met or exceeded Sales Goals

• High call volume

• Coaching new team members to prepare for customer engagement

Background Acting

Tona B Dalquist Casting - Charleston, SC

April 2020 to July 2020

· Performed humorous and serious interpretations of emotions, actions and situations using body movements, facial expressions and gestures.

· Learnt about characters in scripts and relationships to each other to develop role interpretations.

· Portrayed and interpreted roles using speech, gestures and body movements to entertain audiences.

· Sung and danced during dramatic and comedic performances.

· Collaborated with other actors as part of ensemble.

Field Sales Representative

Welcome Wagon - Greer, SC

January 2019 to January 2020

• Provided product information to customers and aligned products with customer needs to boost satisfaction.

• Arranged in-person meetings and visited with clients to improve success of sales pitches.

• Developed strong relationships with clients to grow business networks.

• Followed up with customers after sales to gain feedback.

• Generated leads and located opportunities for market expansion and business growth.

• Used knowledge of company products and services to recommend solutions to customers.

• Built and maintained pipeline that supported monthly, quarterly and annual goals.

• Highlighted new products and company promotions during sales pitches.

• Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.

• Cold called potential customers to generate leads.

Inside Sales

Gordian - Greer, SC

October 2014 to December 2019

· Cold called potential customers to generate leads.

· Forecasted sales numbers to gauge product and campaign success.

· Trained new employees on company policies and strong sales techniques.

· Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.

· Built and maintained pipeline that supported monthly, quarterly and annual goals.

· Represented brand during special events, customer interactions and sales.

· Updated and expanded client databases within assigned territory.

· Generated leads and located opportunities for market expansion and business growth.

· Responded promptly to customer queries to increase overall satisfaction.

· Built and established strong relationships with customers, enabling long-term partnerships.

· Used knowledge of company products and services to recommend solutions to customers.

· Developed strong relationships with clients to grow business networks.

Sales Representative

Concentrix - Greenville, SC

October 2012 to October 2014

· Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

· Responded quickly to meet customer needs and resolve problems.

· Met deadlines while maintaining high-quality deliverables.

· Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

· Participated in ongoing training to enhance own job skills and knowledge.

· Consistently met and exceeded Sales Goals

· Defined problems, collected data, established facts and validated conclusions.

Inside Sales Representative

Charter Communications - Mauldin, SC

September 2008 to November 2011

· Updated and expanded client databases within assigned territory.

· Highlighted new products and company promotions during sales pitches.

· Forecasted sales numbers to gauge product and campaign success.

· Cold called potential customers to generate leads.

· Provided product information to customers and aligned products with customer needs to boost satisfaction.

· Represented brand during special events, customer interactions and sales.

· Built and maintained pipeline that supported monthly, quarterly and annual goals.

Education

Certification

GROSSMONT COLLEGE - La Mesa, CA

January 1995

High school diploma or GED

Skills

• Microsoft

In Person Presentation

Sales

Customer Service

Publications

The Eternal Lighthouse

of account development, research and development, and search engine marketing.

Aiming to leverage my skills to successfully fill the Sales Representative role at

your company.

• Salesforce

• Sales administration

• Analysis skills

• Telemarketing

• B2B sales

• Leadership

• Social media management

• Intelligence targeting

• Direct sales

• Facebook Advertising

• Marketing automation

• Outbound sales

• Email Marketing

• Customer Relationship Management

• Search Engine Optimization (SEO)

• Analytics

• Adobe Photoshop

• Content creation

• Communication skills

• Customer service

• Negotiation

• Sales pipeline

• Technology sales

• Product demos

• Cold calling

• NetSuite

• Pricing

Certifications and Licenses

Electrocardiograph Technician

January 1994 to May 1995

Vocational Training and received certification for an Electrocardiograph Technician.

Publications

The Eternal Lighthouse

https://fultonbooks.com/books/?book=the-eternal-lighthouse

April 2022

Author of The Eternal Lighthouse- Published 2022



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