Business Development Branch Manager

First Women Bank Ltd. Phone No. 051-*******

Al-Amin Plaza Sadar Rawalpindi Cell No. 034********,

*******.******@****.***.**

PARVEEN ZAREEN

Objectives:

To ensure job responsibilities according to its objectives

Develop to meet the changes that need to Global Executives.

To make unusual marketing strategies.

To allocate marketing strategies according to market opportunities.

A well defined problem permits and to focus on securing the exact information needed.

Must avoid to confusing symptoms with the problem.

Personal Data:

Husband’s Name: Farman Ali

Gender: Female

Date of Birth: 9th June 1973

Domicile: Ghizer

Religion: Islam

CNIC No. 71402-1182094-6

Material Status: Married

Place of Birth: Ghizer

Nationality: Pakistani

Academic:

MBA (Finance) From Karakorum International University Gilgit Baltistan

BBA From Azad Kashmir University

FSC From Hyderabad Board

Matric From FBISE

Banking Diploma:

JAIBP 3 stages completed (Institute of Bankers Pakistan) in 2017

Professional Experience:

Working as a Branch Manager with First Women Bank Ltd Al-Amin Rawalpindi Sadar Main Branch. (From 11 September 2020 to continue)

Responsibilities include

1.control & supervision

2. achievement of business development targets including deposit mobilization, selling and collection of asset products,

3.To boost up the trade business of branch. (LGs, BG, and Bank Contracts.)

4.Targets as set by management while ensuring branch profitability

5.selling of Banca assurance products and growth of low cost & stable deposits

6.Ensures all internal / external complaints are acknowledged and resolved within the assigned time limit for improved service quality.

7.Close monitoring of branch expenses ensuring timely approval of expenses and take necessary steps to stop leakage of any income at Branch level

8.Resolution of credit discrepancies, credit approval revisions, mark-up recoveries and collection activities to be done within specified timelines

9.Ensure meticulous compliance of AML/CFT/CPF and prudential regulations, internal Bank policies & procedures

10.Review system access reports and ensure that branch complies with regulations & Sops

11.Controls and detection of frauds, forgery and monitoring of suspicious transactions.

12.To ensure timely account opening.

13.Ensuring effective branch security measures.

14.To ensure that staff is disciplined in punctuality, attire and friendly attitude towards both internal and external

15. To ensure that performance appraisal for all employees are completed with utmost transparence and within the specified timelines

16.Conduct weekly, monthly, quarterly reviews of the target.

17.To educate and process the Govt Subside schemes (PMKJL,MPMG,Solar Loan WERS)

18.Liaison with SBP regarding Subside schemes.

Worked as a Branch Operations Manager with First Women Bank Ltd.

(From September 2012 to September 2020)

Responsibilities include

1.To handle all Branch Operational affairs in line with the prevailing outlined Policies and procedure.

2.To ensure smooth account openings and service delivery at all times with minimum processing errors.

3. Complete harmony in sales and operations team.

4.To supervise, monitor all daily financial and non-financial transactions of Branch.

5.Handling of all Branch operations related activities on a daily basis ensuring

6.Daily checking of Branch vouchers and activity sheet by ensuring that transactions have been posted exactly in accordance with source documents which are otherwise strictly in order.

7.To ensure Branch and cash vaults are opened and closed on time by following all required controls also ensure dual control procedures in Branch at all times.

8.Balancing of vaults, tokens, taxes, payable, Receivable, fixed deposits, Call Deposits, Demand Draft, Pay slips, Pay orders and other GLs at branch.

9.Ensuring seamless processing of Inward and Outward Clearing

10.Effective monitoring of cash management, security stationery, safe custody, Lockers and ATM.

11. Balancing of ATM related GL head and immediately informs the line management for further guidance in case of any overage or shortage.

12.To review periodic reports.

13.Manage/Handle customer queries/complaints regarding operations for resolution in an effective as well as efficient manner.

14.To manage and make provisions for all budgetary requirements including but not limited to incomes and expenses, accruals in timely and accurate manner to ensure all branch General Ledger Heads for Assets, Liabilities, Income & expenses are balanced and in order at all times to avoid any penalties.

15.Conducts goals reviews and communicates deviations to team members.

16. Liaise with Administration Department and Security Department for updates on branch security systems and ensure that same is in working condition at all times.

17.Ensuring Branch gets minimum audit rating as “B” all times. Timely rectification of all highlighted audit observations and plans thereof to avoid repetition of the same.

18.Staff evaluation. Active participation in providing suggestions in improvement of existing policies and procedures. Enhancement of staff skills through training and job rotations.

19.Ensure proper internal / external controls and checks are in place and stringently followed

20.Improved service standards and turnaround time of Branch to achieve low volume of complaints related to service issues from clients.

Worked as Branch Manager with The First Microfinance Bank Ltd.

(From December 2008 to September 2012)

Worked as a Micro Finance Officer (Team Leader) with The First Microfinance Bank Ltd. (From October 2004 to December 2008)

Worked as Assistant Accountant with Aga Khan Rural Support (Tawana Pakistan Project). (From July 2003 t September, 2004

Worked as Social Organizer with Blour Advisory and Social Development Organization (A Project of IUCN). (From January 2003 to July 2003)

Worked as Data Enumerator with AKRSP from July 2002 to September, 2002.

Trainings Conducted by myself:

Enterprise development Services. At least 100 Female Managers

of the Community Organization Trained . (Ghizer District).

Financial Management/ Record Keeping District Ghizer

Trainings:

Courses Attended Organized by

1.High Impact Training Program level 200 Aga Khan Agency for Microfinance

2.Credit Appraisal Shore Bank International

3.Access to Microfinance projects Shore Bank International

4.Training of Trainers (Micro Enterprise) ECI private Limited

5.Capacity Analysis(ME) Shore Bank International

6.House Budgeting AKYSB Pakistan.

7.Capacity Building AKRSP

8.Hygiene Education WASEP

9.General Banking MDI Islamabad (2009)

Workshops and Conferences:

Credit & Savings 2-3 trainings attended, organized by AKRSP

Professional Awards:

Service recognition Award The First Microfinance Bank Limited 2011

Best Trainer award ECI Private Limited

References: Will furnish if required.

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