Account Analyst
Resume:
Reference Upon Request
Jennifer Brown
Rochester, NY 14626
**********@*****.***
Seeking full-time employment that utilizes my
knowledge and skills for professional growth
opportunities.
Relevant Skills
• Proficient with MS Outlook, Word, Excel,
PowerPoint; Paylocity, ProCare, CMS, Deltek,
Deal Pack, Government, and other data
systems
• Social skills
• Excellent interpersonal communication and
business writing skills
• Team and Result-oriented with leadership
traits
• Ability to multi-task and prioritize efficiently with organizational skills
• Familiarity with understanding financial
institutions’ fundamentals and services.
• Authentic attention to details
• Strong analytical, problem solving and
decision-making abilities
• Conscientious and discreet in the handling of
confidential information
Education/Certificate
Monroe Community College, Brighton NY
• NYS-High School Diploma
• Earned credits toward Associate Liberal
Arts and Science
• Acquired NYS Office of Children and
Family Services-Mandated, Reporter
Work History
Administrative/Accounting Assistant, Robert Half -Office Team, Rochester, NY, 2019 – present
(Job duties at a variety of assignments)
• Responsible for calculating, collecting payments and keeping records of all payments and expenses including invoices, financial statements, purchases orders; process reconciliation by verifying entries and comparing system report to balances; maintenance historical records to determine credit memo or debit transactions; monitor petty cash, verify out of -pocket expenses and refund employees; manage and approve insurance on rental out properties based on cost of equipment with required liability coverage, and process update in the system.
• Provide customer service to staff and clients by proactively addressing questions in a professional manner; collect tuition payments and post in data system; responsible for distribution of transportation payments.
• Perform administrative tasks, direct assistance to project management to ensure projects acquired numbers, gather information for each required project and complete any task assigned promptly, plus the collection of delinquent accounts as to reserve payment arrangements.
• Review aged AR reports with delinquent accounts including contracts, and term codes for billing purpose to update data systems to determine appropriate action as to reserve, repose or charge-off; Create and prepare invoices for clients to resolve billing errors; obtain and review documents and other necessary materials to complete the project; tracking expenses for discrepancies; communicating to consumers regarding back charged collections, reserve payment arrangements; verification of reconciliation for daily trade activities with consumers.
Examiner, Public, Food Stamp, Medicaid Assistant, and CSEU, Monroe County Department of Human Services, Rochester, NY, 1998 – 2016
• Reviewed applications and requested documentation; Generated and prorated budgets; calculated income and resources to determine eligibility status
• Data entry payment to vendors and semi-monthly client benefits
• Facilitated and created employability; assigned clients to work programs; evaluated clients for drug and alcohol treatments; explained rules and regulations, and policies to clients.
• Followed court orders to update CSE systems and determine appropriate actions for recoupments and underpayments. Sent income execution to non-custodian employers and liens on properties.
• Reviewed medical forms to determine client employability status
• Conduct and process recertification for ongoing programs
• Administered case records for corrections and completeness to take appropriate actions based on processing recertification, recoupment, and other program procedures.
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